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Listed below are our top recommendations on how to get in contact with Paramount+. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Paramount+. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of CBS Interactive
35.29% Contact Match
Developer: CBS Interactive, Inc.
E-Mail: [email protected]
Website: Visit Paramount Website
69.23% Contact Match
Developer: Paramount Network
E-Mail: [email protected]
Website: Visit Paramount Network Website
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I have never written a review on here before but I felt that it would be a disservice to everyone if I didn’t write one on this app. I would have given this thing 0 stars if it would have let me but of course you can’t. I’m seriously considering calling my bank for fraudulent activity and having them refund me the money for this app because having to pay for this monstrosity of an app is definitely against the law. I tried this on my Apple TV, my iPhone, my iPad. Just a HORRIBLE app. I feel bad for the TV shows that have to rely on this app for ratings because I genuinely could not spend another minute of my life battling with this app to continue my show. Every 5 seconds the sound goes out. I have to press the 10 second back button to get it to work. Then it will go to a commercial in the middle of one of the most intense scenes and when it comes back it’s 5 minutes ahead of where it left off. Then when I try and rewind, I have to watch the ads again and then when I get back to the part I want to watch, it makes me watch the ads AGAIN. Then still will skip some of the scene again so basically I keep missing key parts of the show- on top of seeing some parts 17 times because I have to keep hitting the rewind button to get sound. I genuinely wish that I could get the time I spent messing around with this app back. For sanity reasons mainly. Hours were wasted and thanks to this app I now probably need therapy. DO NOT WASTE YOUR TIME OR MONEY ON THIS.
I’m beyond frustrated and angry! For several yrs., I’ve been paying to watch CBS shows and all I get is constantly frozen episodes! It takes 2 hrs SERIOUSLY to watch an hour long show. Every minute, the app freezes and I have to close it and start over. If I try to resume, I have to watch all the commercials and then it freezes again. I’ve been through the whole customer service thing and they just want to blame it on Verizon. I’ve had Verizon to my home. They’ve checked everything and are sure it’s on YOUR end! Why can’t you fix this problem that apparently a ton of other customers are having? You’re the only major network that charges to watch their shows and I can’t even watch them This is disgusting!!! **UPDATE EVEN MORE DISGUSTED I posted my review a week ago and you replied saying the app had been updated and as far as you were concerned, all problems fixed. You asked that I post a new review after I used the new updated app. Well here I am and more annoyed than the first time! You app freezes constantly! I have to close the app, reopen it and start my show over FROM THE BEGINNING including the million commercial! What am I paying for?????? ABC, NBC and FOX don’t charge and their apps work perfect! Please fix this app or I’m done paying. It looks like I’m not alone either so keep your eyes open for a ton of cancellations!!!
After an update when set to auto play this app started playing random series and skipping all over instead of staying in the same series and just playing one episode after another. After struggling with customer service for two weeks I turned off auto renew. All customer service does is copy and paste form typed responses asking the same questions over and over again and never deals with the issue. They don’t include the email thread in their responses and don’t appear to share any information with each other when they escalate the issue. Nothing gets resolved during first contact and every time you correspond you have to re-explain every single detail. It’s not worth the money! ADDENDUM: received a copy & paste response by the app developer asking me to call them again. If I’m not happy with the first nine times why would I want to ruin my day by dealing with them again? My last three correspondences were them prattling on about how they can’t find my subscription and never dealing with the issue I contacted them about. Duh?! When I saw how crappy their app and customer service was I canceled the subscription. I’m not about to pay for crap service. That’s foolish.
By Terry Bowlin
Nov 29 2021
Can’t get Paramount+ app on my Samsung TV. Is there anyone that can help?
By Kitsy Lowther
Nov 26 2021
Please cancel this no good subscription. Have called 4times for help and waited 35-45 minutes. I don’t have time for companies whose customer service never answer. Tried online your help did not address my problem. Needed help. Just CANCEL AND REFUND MY MONEY AS THIS NEVER WORKED!!!!!!!
By Gary Witscher
Nov 26 2021
I live in Rosarito, Baja Mexico. I've tried to order app but everything comes up in spanish. In other words I can't use the service an less you have a better way. In the meantime I've been charged at least 2x for the service that I can't use. Please refund my charges and cancel.
[email protected] phone 760-884- 4550
By Cody Green
Nov 25 2021
I wanna cancel my subscription
Nov 13 2021
Paid for premium paramount plus to stream certain shows, can’t get it to work on my Samsung TV
By Carlo Marzot
Oct 20 2021
I am a fan of football (soccer) and today i practically lost the second half of the champions league matches. Your service stopped working. Mind you, only the matches were not streaming. Everything=hing else, movies, etc, worked fine.
I am totally disappointed. Is this what i subscribe? I have seen other people complaining on line during the blackout so i know it was not just me.
I demand an apology and a refund for this month subscription.
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