Contact Paramount+

Contact Paramount Support

Published by on 2023-12-04

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How to Contact Paramount Customer Service/Support

Paramount+ Contact Information

Listed below are our top recommendations on how to get in contact with Paramount+. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Paramount+. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of CBS Interactive



35.29% Contact Match

Developer: CBS Interactive, Inc.

E-Mail: [email protected]

Website: Visit Paramount Website

69.23% Contact Match

Developer: Paramount Network

E-Mail: [email protected]

Website: Visit Paramount Network Website



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Reported Issues: 49 Comments

4.6 out of 5

By ulia

2 months ago

I tried to subscribe to Paramount plus but it said that I could not have the service where I lived. My son has Paramount + and uses it in my home with my high speed internet. paramount CUSTOMER SERVICE +1 (805)-3O1 7O42 paramount PHONE NUMBER +1 (805)-3O1 7O42 I opened an account but it said you couldn't charge it to my debit card even though It has a visa logo. So I erased it from my IPad. but you have tried to bill me, even though you said that I could not receive the Programacion is not available. can I speak to a human being so I can straighten up this matter?

By uncletelv

6 months ago

In Canada, the Library and Archives of Canada Act ] specifies that up to two copies of any published material must be deposited with Library and Archives Canada. paramount customer servIce -805301(7042) Materials deposited in the archives are catalogued; the catalogs are available as part of the Library and Archives Canada website. The province of Quebec also requires deposit of two copies of any document be deposited to Bibliothèque et Archives nationales du Québec within days of its publication.

By Marco A. Colon

8 months ago

I tried to subscribe to Paramount plus but it said that I could not have the service where I lived. My son has Paramount + and uses it in my home with my high speed internet. I opened an account but it said you couldn't charge it to my debit card even though It has a visa logo. So I erased it from my IPad. but you have tried to bill me, even though you said that I could not receive the Programacion is not available. can I speak to a human being so I can straighten up this matter?

By Deborah Farley

1 year ago

Paramount + keeps freezeing up and knocking me I have to keep loging back in if it cant be fixed I will be canceling my service

By larry canaday

1 year ago

I just signed up on March 20th 2023. Please cancel my subscription effective 3-21-2303

By Sharon j Reynolds

1 year ago

I need to give you FC to restart my subscription call me 407 3669596 Sharon

By Desi De Simone

1 year ago

How to I log into paramont plus

By mike durose

1 year ago

I cannot sign in with paramount plus as it says invalid email or password. When I press the reset password button I don't get an email to reset.

By dave davidson

1 year ago

You have billed my credit twice for 4.99 and I never signed up for this and I have no idea how you got my credit card number. Please get back to me and reimburse my account or I will report you to the fraud division of my bank. When I try to call you it is always a 1 hour wait.

By CH

1 year ago

Regarding Frasier sequel: Kelsey Grammer is running around bragging that THE reason the “Frasier” tv show lasted for so long was because of him. KG is WRONG. THE main reason my family, friends, and I repeatedly got together to watch the tv show “Frasier” was because of NILES, aka David Hyde Pierce. We thought Frasier was a jerk! No Niles = NO Frasier sequel! If you are really interested in doing the Frasier sequel, but can’t get David Hyde Pierce to come back, I suggest that you start by treating him right. Give Kelsey Grammer and David Hyde Pierce equal pay, equal credits/billing, and rename the show “Niles and Frasier”. In fact, you could just run a tv show titled “Niles” (with David Hyde Pierce), and just forget Kelsey Grammer, if you really need to find a way to save money. Just forget Kelsey Grammer if he won’t cooperate. If you don’t believe me, go to Youtube, and read what the posters are saying about a Frasier sequel. You will see that it is really Niles that they want. Thank you for taking the time to read my opinion. Sincerely, CH

By Frank Moore

1 year ago

My payment keeps getting denied because you are entering the wrong expiration date.

By Carol Koviak

1 year ago

I signed up for Paramount plus but cannot get into it. It keeps telling me to complete registratio, but won.t let me do anything.

By Gaynor Reardon

1 year ago

I WANT TO CANCEL MY PARAMOUNT SUBSCRIPTION!!!!! BUT I CANT FIGURE IT OUT....HELP

By James w Milligan

1 year ago

I recently subscribed to paramount+ it worked for one day .now when I try to use service there's only a black screen.

By Cy Ross

1 year ago

I have been unable to watch paramount for over a week already. I get an error every time I try to watch a show or try to watch live. I have tried everything with restarting and all things I can find. I have looked for a customer service number for you and can not find one. Please advise how to fix this issue or refund the remaining portion of my funds. Why have something you can not watch at all.

By Palmer L Bloedow

1 year ago

Already PAID the 79.99 for the Essential Bundle, but you did not provide me with the form to CREATE an account, so I don't have a user name or password. I can see that I am signed in but it doesn't do me any good if I don't know my own user namme or password, I did not create it. I was trying to sign up for the free trial but did not get that either. I was just going to cancel and start over but I see that you don't give refunds, which is total BS. I just subcribed on 9/2/2022. I need to talk to a REAL person, your botchat and email support is useless. Lookig at all of the complaints, I am now sorry I subscribed. I would like a REAL person to contact me, not your damn form messages. Total BS! HELLO!!! are there any live people working there??????

By Dorothy wagner

1 year ago

i cant access paramount even though they took the 4.99 out of my account the page just says to finish registration but wont let me go to any where else even thou i click the submit button

By lubimk

1 year ago

. A small trench was dug in 1930 by Ryle, and more extensive excavation was undertaken by Veronica Seton-Williams between 1958 and 1961, which found . A small trench was dug in 1930 by Ryle, and more extensive excavation was undertaken by Veronica Seton-Williams between 1958 and 1961, which found a characteristically Neolithic assemblage of flints. Peter Leach conducted another excavation in 1978, examining several mounds and attempting to find the line of the ditch and bank along the southern boundary. No material suitable for radiocarbon dating was recovered, but Leach suggested that the site was constructed in the earlier Neolithic, between 4000 BC and 3300 BC.a characteristically Neolithic assemblage of flints. Peter Leach conducted another excavation in 1978, examining several mounds and attempting to find the line of the ditch and bank along the southern boundary. No material suitable for radiocarbon dating was recovered, but Leach suggested that the site was constructed in the earlier Neolithic, between 4000 BC and 3300 BC.

By Jim Hill

1 year ago

need to talk to a human in customer service when I call you have no options to talk to a human. I am 67 years old paid for a whole you of premium plan which said would not make me watch commercials, but I do have to watch your commercials. give me a contact number to talk to a human in customer service or I will call my back get a refund and cancel.

By Lisa

1 year ago

I want too cancel

By Wesley Horen

1 year ago

Whom ever is in charge of PROGRAMMING SHOULD BE FIRED.

By Carl Grubb

1 year ago

Since I purchased this service, I have had nothing but problems!!! Stalling, Freezing, Can't get to where I was and return to watching a show, Can't get some shows to even play at all!!! I reported this a long time ago and nothing has been fixed or improved!!! This app needs a major overhaul!!! IF YOU CAN... REPORT THIS UP THE CHAIN OF COMMAND!!! GO TO THE HIGHEST AUTHORITY ANS MAKE A FORMAL COMPLAINT!!!

By Marg Allan

2 years ago

I have a lg smart tv approximately 8years old, tried to get cbs all access. To watch 1883 , I have paramount plus, but it says not in my region, I am in Arizona Please advise how I can get it.

By Sarah

2 years ago

Paramount plus is nothing but a RIP OFF. We have tried over and over and over again to watch shows and it is constant spinning even when connected to hotspot ..not to mention the damn adds and it freezes after that. ...then try to go back. Going to contact my bank and report fraud bc this is such a rip off. !!!! Tired of dealing with this for months now. I advise everyone to NOT GET PARAMOUNT PLUS. They are such a damn rip off. But hey they will figure it out when many others like myself have had enough and want money back from their screwed up non working APP!!!

By Edgar L Boteler

2 years ago

After loading Paramount Plus, when I select a viewing only get a spinning wheel and then a message saying, "Something went wrong, try again later". What's going on, as I must cancel if I can't get anything!!?? PLEASE RESPOND!

By Maria Volpe

2 years ago

Hi my name is carlo i have a account with paramounts plus deal $8.99 per month my computer has broken down so i can not use my computer for a week or 2 can some one able 2 give me a call back on 0450314277 because i need 2 know my password so i can login in and watch the a league soccer today ffa cup i using my mum's computer for now i give you my email of my computer cvolpe3070@redacted now i just need my password 2 login in by the way i not very happy with your services because i tryed looking up your phone number put is not listed on the computer can this be done ASAP

By Stanley Chen

2 years ago

Since subscribing to Paramount Plus i have only managed to watch a couple of games of the A-League in Australia because you continually show the fixture list as ' ' Replay Video' and not any game played previously. Your scheduling seems out of order which I can't understand. Others have agreed with me and you continually take my money. I feel like cancelling the subscription so please correct the problems and advise me accordingly.

By swend willadsen

2 years ago

the worst thing i have ever tryed. signed up so i could watch 1883. good luck with that. today i was trying again to watch and tryed a show called evil which worked. went back to 1883 same crap. will keep trying till my month is over but will then cancel. what a waste

By Steve Bryan

2 years ago

Cant watch anything,. Want to see episode three of Mayor of Kingston and episode 3 of 1883. I see the icon but click on it and get nothing

By joanne peck

2 years ago

couldn't get the 4th episode on my paramount plus

By Debra J. Homan

2 years ago

I ordered paramount on a special promo which gives paramount and showtime for one price $10.99. I never received paramount. Tried to call cust. service ( No Answer)?????????

By Lisa

2 years ago

Trying to access and keep getting a spinning wheel when I hit watch now

By Joe

2 years ago

What a waste I’m paying 5.99 to watch streaming commercials and a spinning wheel of error followed by more commercials and a spinning error load wheel when I try to restart the program I try to watch on my LG tv. I’m done and canceling this junk app that is if I can contact someone to cancel

By Amy Barnes

2 years ago

The paramount plus app works on my computer but will no longer work on my Samsung TV. When I click to play a certain episode of a show the circle spins and spins and then says there is an error. I have tried unplugging the TV and plugging it back in, that didn't work. I have tried deleting the app and adding it again, that didn't work. I have tried to look for system updated in from the settings/support menu and none show up. Please advise.

By Douglas Blair

2 years ago

Signed up to Premium to watch 1883 tomorrow on a top of the line 9 month old iMac and couldn't watch anything. Tried contacting Through email form after multiple chat bot exchanges. The form on their site would not send. Also , doesn't look like you can opt out them selling you info. Who designed then implemented this mess?

By Charles/Cynthia Tipton

2 years ago

I cannot get paramount plus to pull up any shows to watch on my Samsung tv. please advise as to what we need to do to fix or/ will need to cancel also. we have tried deleting app and relaunching it --- nothing works. your custormer service number doesn't even answer the phone when you call.

By Phyllis smart

2 years ago

The app would not let me do anything, and it forced me to sign up again, telling me that they had nothing on record for me, even though I have been using the app for 6 months. Now, what I was afraid would happen, happened…they are billing me twice and I can’t find a customer service number to call…I can’t do anything on their site because it has always said “complete registration”…won’t let me do a damn thing…and it doesn’t matter what device I log into…same on all of them …hoping you have a customer service number I can call and actually talk to someone.. Thanks for any help you can give…

By John Sipes

2 years ago

Yes My wife and I have had your service for a year now , this morning We tried to log in and it said wrong e-mail or password. We have used this password for a yer now , but we thought maybe we made a mistake so we hit change password they said we will send a link. We went through this exercise twice no link no message nothing. We may be slow but we know our e-mail address. I don't know what's going on with you people but you sure have no problem taking our cash. Maybe a human being could see what the..... is going on.maybe even get it taken care of before I die! Thank you!

By Cecilia Kennedy

2 years ago

I am in trial period and feel like cancelling. We only tried because Fire stick said you had Bureau of Magical Things season 2. But it’s not, only season 1. The reviews are all negative and so might just be best to cancel, unless I hear back to say it’s on there or will be on, say, 12/10??

By Susan Stevens

2 years ago

We bought an expensive LG 4K Oled TV last Christmas. We're being charged $5.99 a month on our Amazon account. but every choice comes up with a notice that we can't stream "on this device." Is there a way around this? If so, we need detailed instructions, preferrably by phone. If not, how do we cancel subscription AND receive a refund for this unused service?

By Terry Bowlin

2 years ago

Can’t get Paramount+ app on my Samsung TV. Is there anyone that can help?

By Kitsy Lowther

2 years ago

Please cancel this no good subscription. Have called 4times for help and waited 35-45 minutes. I don’t have time for companies whose customer service never answer. Tried online your help did not address my problem. Needed help. Just CANCEL AND REFUND MY MONEY AS THIS NEVER WORKED!!!!!!!

By Gary Witscher

2 years ago

I live in Rosarito, Baja Mexico. I've tried to order app but everything comes up in spanish. In other words I can't use the service an less you have a better way. In the meantime I've been charged at least 2x for the service that I can't use. Please refund my charges and cancel. Gary Witscher gcurbit@redacted phone 760-884- 4550

By Cody Green

2 years ago

I wanna cancel my subscription

By Elaine

2 years ago

Paid for premium paramount plus to stream certain shows, can’t get it to work on my Samsung TV

By Carlo Marzot

2 years ago

I am a fan of football (soccer) and today i practically lost the second half of the champions league matches. Your service stopped working. Mind you, only the matches were not streaming. Everything=hing else, movies, etc, worked fine. I am totally disappointed. Is this what i subscribe? I have seen other people complaining on line during the blackout so i know it was not just me. I demand an apology and a refund for this month subscription. Carlo Marzot

By VGueli


HORRIBLE TIMES INFINITY.

I have never written a review on here before but I felt that it would be a disservice to everyone if I didn’t write one on this app. I would have given this thing 0 stars if it would have let me but of course you can’t. I’m seriously considering calling my bank for fraudulent activity and having them refund me the money for this app because having to pay for this monstrosity of an app is definitely against the law. I tried this on my Apple TV, my iPhone, my iPad. Just a HORRIBLE app. I feel bad for the TV shows that have to rely on this app for ratings because I genuinely could not spend another minute of my life battling with this app to continue my show. Every 5 seconds the sound goes out. I have to press the 10 second back button to get it to work. Then it will go to a commercial in the middle of one of the most intense scenes and when it comes back it’s 5 minutes ahead of where it left off. Then when I try and rewind, I have to watch the ads again and then when I get back to the part I want to watch, it makes me watch the ads AGAIN. Then still will skip some of the scene again so basically I keep missing key parts of the show- on top of seeing some parts 17 times because I have to keep hitting the rewind button to get sound. I genuinely wish that I could get the time I spent messing around with this app back. For sanity reasons mainly. Hours were wasted and thanks to this app I now probably need therapy. DO NOT WASTE YOUR TIME OR MONEY ON THIS.



By 🐶🦔


Doesn’t Have Basic Features

We can all pretty much agree Netflix is the standard to uphold with streaming platforms. CBS/Paramount is late to the game so why is it that they don’t even have the basic features you expect with streaming services? There are many other streaming platforms that have managed just fine. You literally had a blue print to follow. You know what is expected. How was this released without a “My List” option or “Favorites”? or how about the ability to click the show you were just watching and seeing an episode list option? You can’t do that. You have to search the show again to get to it. The whole point of streaming was to get away from cable and the commercials. This has more commercials than regular tv that you can’t even fast forward through and once you watch a commercial you can’t fast forward/rewind without it taking you back to the same exact commercials you had already sat through. Heaven forbid you forget and have to watch the same 20minutes again plus more commercials. Why are you putting Paramount commercials on here? We already pay you. You have our business. You don’t even have full seasons of your shows. Many people have complained about all of the above and nothing has been changed. I don’t see how this app was actually approved for release let alone getting complaints for over a year and doing nothing.



By Alex S.


Weak/Pithy Software

Update from developer: was told to contact their support for technical assistance. Funny how I have to pay for Paramount+ so I can spend my time trying to resolve an issue that I have never encountered with any other streaming service. Looking to watch YELLOWSTONE? Forget it in Paramount+. Not available. BUT, it is available on the regular Paramount app. Only caveat is that this regular app relies on old technology of one having to have a cable subscription. The more I see how Paramount works the more frustrated I get. I am going to unsubscribe as the whole service is very “loser” friendly, not user friendly. We are a family of four. Three Apple TV’s yet only one plays Paramount Plus. Even when the device playing is shut off, the other two just show wheel of death spinning. Also, if you start a movie before the audio preview starts, it plays over the regular movie causing stupid confusion. Oh, and we subscribed to watch Yellowstone season 4 and well, that is not on the Paramount Plus. It is only in the Paramount app. Thanks Paramount for making the whole process completely worthless. We unsubscribing after free trial period. Not worth the headache. Paramount, get your act together before you go on stage! Pathetic. Maybe you should look at some of the real streaming players before you try to play in the big leagues. One word for Paramount… useless.




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