Paramount+ Reviews

Paramount+ Reviews

Published by on 2022-04-06

Live Sports. Breaking News. And a Mountain of Entertainment. Stream more than
30,000 full episodes--including favorites from CBS, Nickelodeon, Nick Jr.,
Comedy Central, BET, MTV and Smithsonian Channel--plus exclusive shows,
brand-new originals, and live sporting events like UEFA Champio...


Software Approval Ratings

Disapprove
86.0%

Neutral
19.0%

Approve
14.0%

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue


Paramount+ Reviews: 20 Reviews

By

Crashing App

I was really excited to have this app when I first got paramount plus several months ago on my phone as it would give me a chance to watch movies and shows when I’m doing work without have to turn on my laptop to watch or plug my laptop into my TV with an HDMI cable if I wasn’t using the main TV that was logged into paramount plus. However, in the last 3 to 4 months, this app has done nothing but crash. I have done everything I can think of from updating the app when it needs to be updated, uninstalling it and reinstalling it, and turning my phone on and off. I have tried looking up solutions on the Internet, but they either weren’t very helpful or I wasn’t able to perform the solutions that other people have said might work. With all of the fixes that have been going on in the updates provided, the one thing that has not been fixedIs the crashing of the app on an iPhone. I can’t watch anything without the app crashing two seconds into a TV show or a movie. I then have to constantly re-open the app and find out where I left off in a TV show or movie because it doesn’t restart where I left off. Oh no it starts me from the very beginning and I have to find out where I left off. With all of the updates that are being done I hope that you take a look at the app crashing because that is the biggest issue I have with this and itd be nice to be able to watch something on my phone without it crashing on me every two seconds.


By

Live TV segments issues, can’t save shows, doesn’t remember where left off

I’m currently doing the commercial plan free preview. I will cancel very soon for three specific reasons. 1.) Going to live TV and selecting one of the segments glitch — Every single time a black screen flashes and it repeats the last 10 seconds before continuing to the next segment. This makes watching previous live TV segments unwatchable. 2.) The app does not remember where I left off, which means I have to start from the beginning of an episode upon coming back to the app. I’m lucky if I remember where I was, so this is another frustrating dealbreaker. 3.) There are a ton of shows, and some of them you can download, which are the only reasons I’ve ranked this two stars. Problem is, I have to scroll through hundreds of shows every time I want to see what I want to watch, because there is no way to “pin”, or otherwise mark a show as something I want to watch later. It is perplexing that there is no “list” or way to save a show to watch later. You really expect me to scroll for five whole minutes to try to find/remember the show that I wanted to watch last week? Biggest dealbreaker - I almost don’t even want to use for free without this feature. Lastly, there is a section called “Keep Watching”, but the shows don’t end up there if you don’t watch enough of them, so quickly opening a show to get it to save there as a hack doesn’t work.


By

Pleasantly Surprised…

So we downloaded the app probably about two months ago for Yellowstone and 1883. Caught up on some others and then kind of forgot about it for a couple of weeks. Went back to watch 1883 and nothing would play. Had an error message saying couldn’t stream to our region. Now I live in Hawaii but we are still part of the good old US of A so I didn’t understand the issue. Thought maybe it was just a hiccup, but, nay, it continued. I looked up how to possibly reset and fix it but nothing worked from the FAQ page. I will admit we were a bit frustrated and after reading the reviews I thought we were done with the app. Now at this point you all are wondering why I gave 4 stars and how I was “pleasantly surprised“. I called their customer service and my rep went into the account and reset our account. She told me to wait a couple of hours before I try again and she would also submit a query to the tech department. She had me give her all the info that came up in my account settings page and even the model of my Apple TV. Now it didn’t come up after the two hours or even later that night, but next day, today, it is working beautifully. Mahalo (a proper Hawaiian thank you) Paramount+ for the great shows and the excellent customer service!


By

Coding is good….but…

The coding for the app is good on all of the platforms (iOS, ipad os and tvOS). The app is stable, video streams are stable, no buffering, and audio and video are always in sync. But when you pay for a service, I think it’s also important to comment on the purchased content. What frustrates me about Paramount (Viacom, CBS, or whatever it’s called these days) os that the company has a very fractured licensing, and distribution model across all of its brands. As an example, when CBS All Access merged into Paramount+ the news releases said the parent company (again, whatever name it goes by these days) was bringing all of the brands under one hood (i.e. Comedy Central, MTV, Nickelodeon, etc…) Then there is the Viacom brand VH1. Viacom puts some VH1 content only in the VH1 app and some content in the Paramount+ app. For example, Drag Race All Stars 6 was distributed only on the Paramount+ app but the regular Season 14 is only in the VH1 app. And just this week, Drag Race All Stars 7 was announced and with that announcement the press release said All Stars 7 would only be on Paramount+. This is frustrating for a consumer who is paying for the Paramount+ subscription to figure out between all of the Viacom companies which app has which content. Why does Viacom flip and flop on which app they will release content on?


By

HORRIBLE TIMES INFINITY.

I have never written a review on here before but I felt that it would be a disservice to everyone if I didn’t write one on this app. I would have given this thing 0 stars if it would have let me but of course you can’t. I’m seriously considering calling my bank for fraudulent activity and having them refund me the money for this app because having to pay for this monstrosity of an app is definitely against the law. I tried this on my Apple TV, my iPhone, my iPad. Just a HORRIBLE app. I feel bad for the TV shows that have to rely on this app for ratings because I genuinely could not spend another minute of my life battling with this app to continue my show. Every 5 seconds the sound goes out. I have to press the 10 second back button to get it to work. Then it will go to a commercial in the middle of one of the most intense scenes and when it comes back it’s 5 minutes ahead of where it left off. Then when I try and rewind, I have to watch the ads again and then when I get back to the part I want to watch, it makes me watch the ads AGAIN. Then still will skip some of the scene again so basically I keep missing key parts of the show- on top of seeing some parts 17 times because I have to keep hitting the rewind button to get sound. I genuinely wish that I could get the time I spent messing around with this app back. For sanity reasons mainly. Hours were wasted and thanks to this app I now probably need therapy. DO NOT WASTE YOUR TIME OR MONEY ON THIS.


By

Hopeful that Paramount will fix it!!

I hate to write a bad review but I also hate the fact that I may have to cancel my account. I would have loved for this to be the 5 star review I dreamed it would be but it’s not. Here’s my story; I am a new customer to paramount+. I became a member because they are acquiring all of my favorite shows. I was excited to see the lists of shows they offer and also have the option to download. I use that a lot when I fly. Since getting my account set up, I have had nothing but buffering, fatal errors, and downloads that won’t play. I have sent in tickets through the customer support system in the app with no reply, except for the automated email that they are overwhelmed and will look at it when they can. I’m apparently not the only one having issues. Every issue that pops up says my issue is due to the WiFi or internet that I am using, but that shouldn’t be the case. All of my other streaming accounts work (and I have several). I have used many different devices and WiFi option but nothing helps. I guess my biggest frustration is if you’re going to take exclusive rights to top tv shows, YOU NEED TO HAVE AN APP THAT WORKS. I will end this rant/cry for help. I want this app to be everything I hoped for. Please get it working correctly, if you are reading this Paramount IT. From a hopeful but frustrated customer.





By

One of the worst apps I have

I have many streaming apps, some free, some I pay for. Paramount + is a HUGE disappointment!! The Paramount Network streaming app isn’t any better either. Anyways, we were gifted a year of Paramount + and I have to say- if you pay for this service, you must be having a better experience than we are because this app is terrible. When you first open- on the iPhone, iPad Pro, Mac or Apple TV- the screen goes black and stays that way for at least a minute. During playing a show or movie, playback stops, starts, stops, starts, stops. It’s so frustrating. I had thought if this app turned out to be good that we would upgrade the subscription… that will NEVER happen until they fix these issues. So glad we aren’t paying for this crap!!! *My response* to the developers, you cannot be serious with that response… has to be some generic bull crap answer that everyone gets. If the app isn’t working across all the devices, it’s not a user or device issue- it’s an APP ISSUE!!! Y’all need to fix it because I don’t see how in the world you will keep customers this way. Btw, I DID go through all of the trouble shooting info on your web site, tried to contact someone because nothing advised 1. Worked or 2. Applied to my issues. I left a message to speak to someone, but that hasn’t happened and I’m still waiting.


By

Doesn’t Have Basic Features

We can all pretty much agree Netflix is the standard to uphold with streaming platforms. CBS/Paramount is late to the game so why is it that they don’t even have the basic features you expect with streaming services? There are many other streaming platforms that have managed just fine. You literally had a blue print to follow. You know what is expected. How was this released without a “My List” option or “Favorites”? or how about the ability to click the show you were just watching and seeing an episode list option? You can’t do that. You have to search the show again to get to it. The whole point of streaming was to get away from cable and the commercials. This has more commercials than regular tv that you can’t even fast forward through and once you watch a commercial you can’t fast forward/rewind without it taking you back to the same exact commercials you had already sat through. Heaven forbid you forget and have to watch the same 20minutes again plus more commercials. Why are you putting Paramount commercials on here? We already pay you. You have our business. You don’t even have full seasons of your shows. Many people have complained about all of the above and nothing has been changed. I don’t see how this app was actually approved for release let alone getting complaints for over a year and doing nothing.


By

Great options, poor quality

I have paramount for my PS4. I’ve had it for a few months now, and it’s just ok. The selection of shows is wonderful, however I have an issue with a very specific glitch. Throughout certain shows, the dialogue will go back 5 seconds and repeat itself. The show keeps rolling with the now delayed dialogue. It eventually skips over the forward dialogue causing you to miss some of what was being said in your show. It’s a constant throughout the show and it does get very annoying. Also, it’s plagued with commercials which also are delayed. The advertisement countdown comes on at the top left of the screen randomly, but it doesn’t go to commercial break. It just has an advertisement countdown while your watching your show. At the end of that countdown, then it goes to commercial. Something else that’s strange, is that for the first two or three months of having this app, I only had a commercial at the beginning of the show, and then no more. Now, it’s full of ads. I understand some ads and I’m fine with that, but Jesus Christ. They are long commercial breaks and there are multiple throughout the show. Like I said, it’s not horrible. It just has some glitches. I’m sure they will be worked out in the future.


By

Ignorance

It’s as if the developers at Paramount+ took the time to go over every good function that NETFLIX and other streaming services have and said, “Nahhhhhh, too mainstream, let’s go the Bethesda route.” 20% of the time the app crashes, 50% of the time the videos loop backwards and replay scenes while the audio continues forward, and the last 30% of the time the apps functionality is completely unreliable. To be more specific, my List doesn’t pop up when opening the app, 7/10 times there’s a “Fatal Error”, theres never an option to skip intros, the “Next Episode” button stoped showing up, pressing 1 of the 3 middle buttons on screen of back 10 seconds, pause/play, and forward 10 seconds doesn’t work, and even when paying the $10 a month for no ads, THEY STILL MANAGE TO SNEAK SOME ADS IN THERE. So, some advice to the developers. Take some time to go over the architecture of the app and figure out if there’s anything log jamming individual functionality. Check to see if any functions repeat unnecessarily and determine whether or not the current functions are appropriately designed. Redesign the UI of the video format so that it is more conducive to touch capabilities. Finally, stop giving ads when people are paying double the amount you ask for, for your lowest subscription option.


By

Weak/Pithy Software

Update from developer: was told to contact their support for technical assistance. Funny how I have to pay for Paramount+ so I can spend my time trying to resolve an issue that I have never encountered with any other streaming service. Looking to watch YELLOWSTONE? Forget it in Paramount+. Not available. BUT, it is available on the regular Paramount app. Only caveat is that this regular app relies on old technology of one having to have a cable subscription. The more I see how Paramount works the more frustrated I get. I am going to unsubscribe as the whole service is very “loser” friendly, not user friendly. We are a family of four. Three Apple TV’s yet only one plays Paramount Plus. Even when the device playing is shut off, the other two just show wheel of death spinning. Also, if you start a movie before the audio preview starts, it plays over the regular movie causing stupid confusion. Oh, and we subscribed to watch Yellowstone season 4 and well, that is not on the Paramount Plus. It is only in the Paramount app. Thanks Paramount for making the whole process completely worthless. We unsubscribing after free trial period. Not worth the headache. Paramount, get your act together before you go on stage! Pathetic. Maybe you should look at some of the real streaming players before you try to play in the big leagues. One word for Paramount… useless.


By

Good content with horrendous app performance

Honestly this app has great shows but the app itself is totally unusable on the iPhone. First of all, I paid for the premium membership because it was advertised as letting you download your shows for airplanes, car rides, etc. In reality you get to choose from about 20-25 shows. All of them are either MTV shows like Jersey Shore or kids shows like rug rats... I can honestly say that neither of those genres are for me and in my mind that was misleading advertising. Second, sometimes the app completely denies me from pausing a show. I can skip forward and backward but under no circumstances will it let me pause it. I literally have to close the app to get it to stop playing which can get very aggravating. Third, if you close out of the app to answer a text / call / get your show to pause / any other reason it will crash when you get back to it and put you on an entirely new episode. Hopefully you have incredible memory or else you’ll never find out which episode you were on ever again. Every update solves 1 issue and creates 2 more. I’ve had this app for a few months now and it just gets worse and worse. Other than those issues the Smithsonian Chanel has some good shows that make this app somewhat worth it but to be honest I would never recommend that anyone spend a penny on with this app.


By

Charged for 30-Day Free Trial

I recently signed up via my AppleTV for a 30-day trial. Went through all steps and was told I would not be billed for one month. In reviewing my billing statement today, I found that I was actually immediately billed by Apple for this service. Upon contacting Apple for an explanation, the agent asked if I’d ever had the service before. I replied that I had not. The agent then informed me that I’d signed up for a free trial of Paramount+ in 2015. Somewhat surprised, I informed the agent that Paramount+ didn’t exist in 2015, having only launched within the last 4 months. The agent then said Paramount+ has been around for a lot longer than that and, again, that I’d signed up for a free trial nearly 6 years ago. Though the agent could provide me no better explanation, as best I can determine, a CBS All Access free trial from 2015 is what Apple is considering to be my Paramount+ free trial, and although that seems a bit ridiculous (given that it’s a completely different service) had Apple simply disclosed that I was going to be charged rather than indicating every step of the way that I was receiving 30 days free, I would have at least had the ability to make a decision. In this case Apple decided to misinform me and then tell me after the fact that, “of course we charged you based upon a free trial for Paramount+ over 5 years before it existed.” Lame.





By

The Worst Streaming Experience of All Platforms

I’ve used every major streaming platform over the last few years, whether for Live streaming, TV shows, movies, news, etc. and I am wholeheartedly say Paramount+ is the worst streaming experience I’ve had. The app on IPhone and IPad constantly freezes and fails to load. Casting via Chromecast is impossible, particularly for live streamed events, and so far, many of the broadcasts for live events have been of poor quality/presentation when they do happen to work. Paramount+ customer service does a poor job of triaging, mitigating, and solving issues. Their main solution is to “escalate”, meaning that you will never hear back from them and your issue will not get resolved. Their solution is to offer a free month, but who wants to continue with a service that doesn’t allow you to stream what you want to (whether it’s paid or free)? I would highly recommend staying away from this streaming service. CBS Viacom has very obviously spent money to access streaming rights and to create new content, but they have not put much thought into technology, delivery of services, customer experience, and customer service. This service does not have any value to consumers given that most of the time they are not able to stream content in a similar way as other, much better streaming services allow.


By

Frustrating

This is ridiculous. When the app works it works fine. But it freezes a lot. Then the app needs to be closed to restart. The download should be a true download. Some episodes simply stop and there is not resetting that position. The only thing to do is remove the download and the re-download. Now if I had consistent WiFi, then why would I need to download? It is like the developers have never traveled nor used the other online apps like Prime or Netflix or ITunes. I paid for it. I should be able to download the episode, with error correction, see the episode and then delete it. Simple. But not on this app. When I am on a plane or train and wi-if is spotty, that should not even matter because the episodes are downloaded! And I am traveling overseas now and can’t watch because I am out of the country???? Ridiculous. I downloaded the episodes in the USA, I should be able to watch them overseas. Same as the other apps. CBS, if you want me to pay full price then make Season 2 of Star Trek Discovery on iTunes and I will pay it. But if you want me to use the CBS app and pay you directly at least give me an app that works and works for travel. Not every user is a 20 year old sitting on their mom’s couch. Some of us have jobs, money, choices and are aware of other apps and how this CBS app should function.


By

Truly Terrible

I really hate writing bad reviews, I work in customer service and bad reviews are the worst! However! Because you have to purchase the service to see Picard, and there is no other way, this makes having a terrible service even worse. To create an amazing show, to make it available only if you pay monthly for this service, and then have said service be incredibly slow and glitchy to the point of being practically inoperable is truly a way of showing you care little for your subscribers beyond their money. This is truly the most poorly functioning streaming service I have encountered and I struggle through Prime Tv often. Not only is it incredibly slow, when I watch shows it will get stuck on a commercial loop. It will go to commercial break, go back to the last two seconds before break, then back to a commercial break stopping to try to load for several seconds between each commercial. This will repeat endlessly until I restart completely. At that point, even if I check for updates, turn it of and on again, turn the entire system off and on again, all basic troubleshooting, if you attempt to resume the show it goes strait back into the loop. I am truly frustrated and disappointed and despite my absolute love of all things Picard and Patrick Stewart I will sadly chose to no longer toss money into something that does not work.


By

The worst app for a major streaming service

Are you interested in watching the NFL? Do you pay for cable? CBS doesn’t care! In order to stream professional football, you still have to pay for an online subscription. Price gouging aside, the app itself has a few issues. It has a tendency to crash during major sporting events (the Super Bowl. If I’m trying to cut the chord but have to deal with a faulty app throughout any program, it more than defeats the purpose). Take Star Trek: Discovery for an example. A show with a sturdy plot that is the heir to an amazing franchise, some of us look forward to watching the newest episode on Thursdays. However, it is quite difficult to watch an episode when the CBS app reads “fatal error...” and refuses to play the episode—whether it was downloaded or not. Is this an internet problem? Uhhh no. We checked that. Is this a streaming issue? Uhhh no. Did we delete the app and reinstall it? Was there still a fatal error? Yes. Did we have a problem streaming NCIS? No. There was literally only a problem streaming Discovery. I’ve disliked CBS for years bc of their garbage approach to NFL football, but this is unconscionable. I will be discontinuing my subscription. I will, however utilize a free subscription to watch Star Trek, as that is literally the only reason to spend any money on CBS’s trash can of an organization.


By

Completely underwhelming

I was excited to see that I could watch CSI as I missed so many seasons since I haven’t watched it in years. However, when I open it (keep in mind that this is a CBS show) I was disgusted that only the first two seasons and I think the last season are available. Seriously? Who watches a couple seasons and jumps to the last? I mean, who even does that? The same is true for MANY shows in their service. Seasons missing. Seasons that you can only watch the current or previous season. Seasons with episodes missing. The list goes on. And don’t tell me that it’s “because of rights agreements” because that is just plain false. If it’s because of rights agreements then why do they have access to the show at all? Thankfully I’m in 30 day trial so I won’t be renewing after day 29. I doubt I will keep this service at all. Nothing to watch. And most of the shows I want to see are already on Peacock, also an underwhelming network with the same issues. “‘Hey, subscribe to us! We have seasons 4-7, but not 1-3 or 8-12. But hey, at least you can jump in the middle and miss out on any story whatsoever! Wouldn’t that be great?” Uh no. Unsubscribed. Cue the canned “We’re sorry for the problems you’re having with the service. Here, call us so we can do nothing about it because we don’t really care about you, just your money” response.


By

Love it but can you change one thing

I really love paramount + because it has all kinds of shows and movies I can’t watch anywhere else but the only thing I would change is how it is when you just press the home button. You know how apps like Netflix or Disney + have it where when you go to the Home Screen and other apps it will have the little screen in a corner that is still playing the show/movie even if your not in the app that provides the show or movie? That’s what I want for paramount +. It would make things a lot easier for when say I have to look something up or something like that. I don’t want to have to get off of the show to do something small while I’m super invested in what’s happening. I really hope you take this suggestion and put it in your next update. ❤️❤️❤️ Also I have never had any of the problems so many people are complaining like idiots about. Whenever I watch paramount + on tv or on my phone, I have no problems at all. The most problems I had with it was that it skips a couple of seconds into a new episode.


By

Annoying Issues

So I love the movies and TV shows that the streaming service offers. But there are three specific issues that really annoy me to the point where I almost can’t watch the app. The first is that when you watch a show and it is added to your “continue watching” queue, if you click on it from the “continue watching” queue it does not allow you to choose the episode you would like to watch. So if you are watching a show late at night and fall asleep and miss a few episodes, you can’t just click on it in your “continue watching” queue. You have to search for the show again and choose it from the search area, because that is the only way you can choose which episode to watch. The second is how often the streaming messes up during ads at the end of episodes. So a lot of times when an episode ends and it plays the ads, once the ads are over it won’t go to the next episode, and gets stuck on just a black screen to where you have to restart the app. Lastly, the subtitles for shows and movies are WAY off. They show about two frames too fast, and if the speaker is talking fast, then the subtitles move so quickly that it is sometimes impossible to read them fast enough to know what is being said.







A better way to Contact apps


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via Email using our new site - AppContacter.com

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Is Paramount+ Safe?

No. Paramount+ does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 301,252 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for Paramount+ Is 14.0/100.



Is Paramount+ Legit?

No. Paramount+ does not seem legit based on our analysis. This conclusion was arrived at by running over 301,252 Paramount+ User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Paramount+ Is 14.0/100.


Is Paramount+ not working?

Paramount+ works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.




Reported Issues: 2 Comments

By Rainbow dash
Mar 24 2022

Paramount plus is a utter fuckin failure right from the very beginning when it used to be called cbs access.
I had enough. 😡
I am going to a website to watch and stream some of the old nickelodeon shows instead of a paid app that is utter bullshit. Good riddance shitamount plus!
I really wish that we went back in time to the 90s and early 2000s back when it was simple.
Back when apps like this never existed.



By Kathy O'Neal
Jan 06 2022

After 4 days of every video I tried crashing 5 seconds in, I have unsubscribed. I have spend hours waiting on hold for customer service. There is none. I have rebooted, cycled my internet, Wi-Fi, reloaded/updated, tried it on Roku, Samsung smart tv. Tried two different locations on two different Wi-Fi’s, different times of day. Every single time the content crashes with no error code 5 seconds into the video. Piece of GARBAGE!





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