Contact Chick fil A Support

My daughter used your app. last night and it ended up taking $50.00 out of my debit card account. the charge was from Georgia and we live in Bartlett Tn. We had that debit card stopped and have been issued a new debit card. I guess we cannot use the app anymore or what do you think?

This is the third time you’ve guys have sent me a survey to complete for a free sandwich when I go to click it on it disappears and it’s not in my email or on the Chick-fil-A app and I can’t fill it out. I don’t understand why that is it used to be on the receipt now they sent you like a not even a text and something over the phone. This is the third time and I lost all three of them and the one that you sent me today.

I have tried for 2 hours to reach the manager at the Chick-fil-a store in Apple Glen, Fort Wayne, Indiana. I had an incomplete delivery delivered by Door Dash. Door Dash said I needed to contact the store in order to have this rectified. I paid with the app for an 8-piece nugget meal, large coke, large fry and small mac and cheese. The only thing delivered was the mac and cheese. Please have someone contact me. I am usually very pleased with Chick-fil-a's customer service but I'm starting to doubt that there's actually a human being working the phonelines. Thank you.

Good evening! For the past two days I could not pay using my chick fil a app. It will allow the chick fil a to scan it and the receipt pops up. It will allow me to add money but not use it. I deleted the app off of my iphone and readded it. I have not tried using it since doing that. Please advise. Thanks.

Ordered a spicy chicken salad for dinner. A big ugly bug was in it! I'd send a photo but no way to upload.

A delivery was made to a home in my neighborhood approximately 1hr.ago to 6711 lake nona pl in lake worth Florida. The speed limit is 15mph on this road. Your delivery driver speed down the street at at least 40 mph if not faster. He came very close to me while continuing to exhibit signs of excessive speed. Plus i am a girl in a wheelchair and i was concerned for my safety and that of my dogs.This is a small community and that speed well exceeds acceptable limits. He was a heavy set white man with glasses and short glasses and was probably pretty young. I am waiting for a response from you but he could be charged by law enforcement with at least speeding and or reckless driving for threatening me with his car. I want to know what actions were taken to ensure that this never happened again. Thank you and I hope you take this seriously...Stephanie Smith

I have the app but it’s telling me upgrade but I need the older version cause I have iPhone 11 how can I get my app back working again

Well first of, I would like to say that the Kilgore, Tx location has the worst people working there. They don’t know how to take an order. As I’m typing this I had a number 1 with and extra sandwich. Waited 30 minutes for my food, to find out it was the wrong sandwiches. So I told them that I wanted my order, and that I needed to speak with manager because as the brought my order back, it was AGAIN the wrong order. The manager never came to talk to me, request my money back. They never gave me my money back and still gave me the wrong order. I love yalls food but this location really sucks.

Your app keeps telling me “we are having trouble serving you.” What is the problem?

Order number 4966679 at the Buena Park store for a total amount of $30.56 was missing a Cool Wrap for $7.29 from my mobile order. It is my fault for not checking the order as I left; however, the order was incomplete. The order was made under M Aceves; please contact me as soon as possible to discuss my refund. Regards, Manuel

I accidentally selected free tator tots for lunch on 02/02/2021 as a free item, but was told that tator tots are only offered during breakfast. I lost 150 points by doing this. How can I regain my 150 points? Thank you!

I am very disappointed because I accrued a lot of points and when I used the app last evening it showed that I had zero points. I didn't use any of my accrued points. I would really appreciate your assistance with this. My membership # is 89001656847477.