Chipotle app not working? crashes or has problems?

Chipotle Status


I have a problem with Chipotle

Are you having issues? Select the issue you are having below and provide feedback to Chipotle.



⚠️ Most reported problems ⚠️
Crashes
39.0%

Not working
29.3%

Something else
26.8%

Account
2.4%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Chipotle Problems 🔥

- Poor DoorDash integration

- Poor DoorDash service

- Network down for 30 minutes

- No option to purchase taco shells soft and hard on the side with burrito bowl

- No clarification on the app that the delivery is through doordash

- No option to select delivery until the very end

📋 11 Reported Issues:

L
Lisa 2023-12-12

Haven't been able to use app for over a month. Uninstalled and reinstalled, checked internet, payments etc. and keep getting same tagline upon checkout. "Sorry, something is not right. Please try again later" Already did a shut down and app update.

J
James 2023-07-17

i cannot get the SLIDE TO PAY button to work.

M
Mary 2023-03-09

I have over 5300 points, but your app won't let me use any if them! Really?? Every time it tells me I haven't spent enough. Same thing happens on your " just dropped" special orders.

A
Alice Redden 2023-02-05

My Chipotle app doesn’t work. Hasn’t for quit some time. That means I can’t get my rewards. How can I get it fixed?

M
Melissa 2023-01-26

Chipotle rewards say that they’re applied and in my bag. However, when I go to my bag they aren’t there and can’t be manually added. Next time I log in it says I’ve received my reward.

R
RS 2023-01-15

I go to Chipotle at least 3 times a week but Im getting really tired of the app crashing 2 out of 3 times when trying to use it. I cant use my gift cards when the app is down. Seems so frequently that I’m starting to think that its on purpose so that you have to use cash or credit at their store!😡

C
Cathy 2023-01-12

app doesn't download on my android. I've waited over an hour

P
Pat Carter 2022-12-05

Chipotle Website accepting redeemed reward points but not applying the reward points at checkout.

J
John R Clifford 2022-10-29

App keeps stating it has stopped working, even if I have it shutdown ???? I can not use it as it shuts down after displaying first page

A
Annemarie 2022-09-29

Upon opening the app on iPhone, screen shows welcome display “Chipotle for real” but then immediately crashes before anything else appears

B
Brandon Abbott 2022-07-21

Keeps telling me my password is wrong and when I change it I can log in but never let's me check out always says sorry somethings not right

Showing 1-11 of 11 reported issues:

Have a Problem with Chipotle - Fresh Food Fast? Report Issue






  Contact Support

Verified email ✔✔

E-Mail: mobile@chipotle.com

Website: 🌍 Visit Chipotle Website

Privacy Policy: http://www.chipotle.com/privacy-policy

Developer: Chipotle Mexican Grill




‼️ Outages Happening Right Now