Chipotle app not working? crashes or has problems?

Chipotle Status


I have a problem with Chipotle

Are you having issues? Select the issue you are having below and provide feedback to Chipotle.




⚠️ Most reported problems ⚠️

Crashes
51.5%

Not working
24.2%

Something else
16.7%

Login
6.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Chipotle Problems 😠👌🔥

- Poor DoorDash integration

- Poor DoorDash service

- Network down for 30 minutes

- No option to purchase taco shells soft and hard on the side with burrito bowl

- No clarification on the app that the delivery is through doordash

- No option to select delivery until the very end

  11 Reported Issues: 😵🆘🛟🚨📢

Lisa
2023-12-12

Haven't been able to use app for over a month. Uninstalled and reinstalled, checked internet, payments etc. and keep getting same tagline upon checkout. "Sorry, something is not right. Please try again later" Already did a shut down and app update.

James
2023-07-17

i cannot get the SLIDE TO PAY button to work.

Mary
2023-03-09

I have over 5300 points, but your app won't let me use any if them! Really?? Every time it tells me I haven't spent enough. Same thing happens on your " just dropped" special orders.

Alice Redden
2023-02-05

My Chipotle app doesn’t work. Hasn’t for quit some time. That means I can’t get my rewards. How can I get it fixed?

Melissa
2023-01-26

Chipotle rewards say that they’re applied and in my bag. However, when I go to my bag they aren’t there and can’t be manually added. Next time I log in it says I’ve received my reward.

RS
2023-01-15

I go to Chipotle at least 3 times a week but Im getting really tired of the app crashing 2 out of 3 times when trying to use it. I cant use my gift cards when the app is down. Seems so frequently that I’m starting to think that its on purpose so that you have to use cash or credit at their store!😡

Cathy
2023-01-12

app doesn't download on my android. I've waited over an hour

Pat Carter
2022-12-05

Chipotle Website accepting redeemed reward points but not applying the reward points at checkout.

John R Clifford
2022-10-29

App keeps stating it has stopped working, even if I have it shutdown ???? I can not use it as it shuts down after displaying first page

Annemarie
2022-09-29

Upon opening the app on iPhone, screen shows welcome display “Chipotle for real” but then immediately crashes before anything else appears

Brandon Abbott
2022-07-21

Keeps telling me my password is wrong and when I change it I can log in but never let's me check out always says sorry somethings not right

Showing 1-11 of 11

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Common Chipotle Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Chipotle Mexican Grill, developers of Chipotle.


Verified email ✔✔

E-Mail: mobile@chipotle.com

Website: 🌍 Visit Chipotle Website

Privacy Policy: http://www.chipotle.com/privacy-policy

Developer: Chipotle Mexican Grill




About this app

Like a tiny this app that lives in your phone, our app lets you order real, delicious food for pickup or delivery. • Members bank points automatically for in-app orders. • In-person, scan Chipotle to earn points and redeem rewards. • Redeem points on Food, Goods and Giving in the Rewards Exchange. • Set a favorite reward to track points as you go. • Get rewarded faster with extra point offers and early access to new menu items. • Oh, and let’s just say… we won’t forget you on your birthday. • Pick up quicker with mobile pickup shelves and Chipotlane. • Or, get your food delivery bought straight to your door. • Try tasty menu items you can only get in-app or online. • Get your faves faster with saved meals and recent orders. • Go crazy with unlimited ‘extra’ ‘light’ and ‘on-the-side’ customizations. • Low gift card balance?  Split the payment with another card. • See your sustainability impact with Real Foodprint metrics. • Start a Group Order to invite your squad in on the fun. • Save your go-to this app locations and food delivery addresses.