Chick-fil-A Status

My Chick-Fil-A app cannot create a code and gives the, "unable to create code. Tap to retry" response every time I try to generate a code by tapping the scan icon at the bottom of the app.

App gives me alert saying they have received my order. I can not clear that alert w/out forcing the app to stop in settings. Happens every time I use it.

@DR I had the same problem with DuckDuckGo. I solved it by copying and pasting the link from duckduckgo into Chrome and it worked smoothly. Apparently the login server from Chikfila One does not support the DuckDuckGo browser. Good luck.

2.14.2023 - Since early January 2023 I have been unable to access the Chick-Fil-A app on my iPhone 12Pro (not a new phone - had it for 12+ months & on which I was previously able to access the app). I get a message that my email &/or password are not correct OR a VERY long error message. Interestingly, I am able to login on the Chick-Fil-A website on my desktop but that is not helpful when I'm at the restaurant, AND my husband is able to access & use the app on his iPhone 8 mini (also not new) with my logon info. I reported this issue to Chick-Fil-A in January & was told someone with their "digital" dept would get back with me. Still waiting for that response. Also, I did everything they told me to do. Deleted the app, re-downloaded it. Rebooted my phone. I would have logged in & out, but therein lies the rub... can't log in! I called again today, & was told someone with their "digital" dept would get back with me. We'll see.

On 1/15/2023. I upgraded to a Samsung S22 after my Samsung 10e died. Now I cannot access the Chick-Fil-A app. I either get the message that my "email/password are not correct" OR "the app has a bug". When I try to sign-in, the app automatically goes to the Duck-Duck-Go browser which is where I get the error messages. However, I can login on the Chick-Fil-A website on my desktop but that is not helpful when I'm in my car. I just loaded 3 gift cards on 1/7/23 which I cannot access via the app because I can't use the app. This is very frustrating. Please help. To date, this is the only app that I've had issues with.

Can't access my app and I have over 5000 redeemable rewards points. Will not accept my password or allow me to reset. On one try a message came back that there was a bug in the app. I reinstalled the app with the same results. Please advise on how to fix the issue.

I can't log in with the App. It says "We didn't recognize the username or password you entered. Please try again." I have reset my password through the link, but it will not let me in...it then says, "You may have entered an incorrect email address or password, so please try again. Or you may have reached the maximum number of accounts for this device. In that case, please sign in with a previously accessed account. I contacted Chick Fil A, it took them 3 days to get back to me, where all they did was send me a link to reset my password. I have a Samsung Galaxy S21 5G

The app loads up but wont let me log in. Very frustrating. I have an andriod version 13 and using duckduck go on a Samsung s22. Help

Cloud front 403 error code. Cannot use my app. How do I get rid of this?

Cannot load money onto app. Have always used credit to preload. I will not use google pay. Updated this morning and has not worked since. Uninstalled and reinstalled

I can’t get my rewards to come up it just keeps saying sign in even though I am signed in

Tried to use my chicfila app at Florence Alabama ChicFilA. It would not let me use it. I could not scan to get my points I was supposed to receive today on my order. It said I needed to update since I already have the app. It would not let me.

My app hasn't worked since my new phone. I uninstalled and installed again. I have lost so many points in the past 2 months. I have Samsung android. Please help. Can't do anything or if it opens I have to go through all the legal stuff to sign in, then can't do anything.

Confirmation email of a mobile order no longer being received.

Sorry, an error occured Looks like something's not right! Please try again or contact customer service at (866) 232-2040 for more assistance

Continously crashing. Cannot order.

when placing an online order through the app, I can get all the way through to the Complete My Order screen. When I click on this, I get an error message that says "there was a problem with your payment method." When I tried to change the payment method, I received the same error message.

Can not log in even after deleting and re-installing Chick Fil A One App. Also, reset my password several times. No luck. Help Desk has no clue or refuses to acknowledge the problem. Their IT department screw the pooch on this one.

I had this problems for weeks too, but just deleted app and then added it back and it worked

I have had the exact same problem with the chick-fil-a app on my iphone as everyone below has. I updated the app 2 weeks ago and it hasn't worked since then. It won't accept my inputs at all. I think all of us need an updated app that actually works.

The chick-fil-a app is not working. When I touch on “Pickup at Restaurant “ nothing happens. I have restarted the phone and uninstalled and reinstalled the app. Nothing has helped.

The app hasn’t worked for a couple weeks. I have removed and reinstalled the app. I have updated my phone software to the latest version. I have signed out and signed back into the app multiple times. I’ve done this several times and waited several weeks before trying it again. I cannot add funds. I cannot access anything in my account. The app just sits and spins when I turn off the “redeem rewards” button under the scan tab. Multiple issues. App is useless right now.

When accessing my Chick-fil-A app, I receive a 403 error. Have tried to go through my email, it still gives me the 403 error. Have tried turning off phone and also turning Wi-Fi on and off. I changed my password on February 16. Please help.

My app has not worked for several weeks now. The app still shows my profile and my points but will not let me order or redeem any awards. I have updated the app, confirm my location settings, allowed the cookies, rebooted my phone… got desperate and uninstalled and reinstalled the app. NOTHING WORKS!!! I am not going back until my app works. This is beyond frustrating

App won't let me add funds. Basically everything under the "account" icon won't let you open it. You can't see transactions, you can't add funds, you can't manage funds. Not sure what happened, but it's frustrating.

app opens but won't let me order. 'Pick up at Restaurant' and 'Deliver to Me' - don't do anything.

The app is not working. I can scan to get points but I am unable to redeem. I cannot add funds. Please fix. I have uninstalled and reinstalled and still having issues. I have rebooted my phone.

Since the update app message came out last week, the app is not usable. I did download the update but that did not work. I have uninstalled, reinstalled, turned phone off and on. No luck. I can move between tabs but the the bottoms to Add Funds or choose how to order are unresponsive. It has me signed in as it says Welcome, Nisha at the top

Since the update app message came out last week, the app is not usable. I did download the update but that did not work. I have uninstalled, reinstalled, turned phone off and on. No luck. I can move between tabs but the the bottoms to Add Funds or choose how to order are unresponsive. It has me signed in as it says Welcome, Nancy at the top

Updated app May 12. Since that time I have not been able to log in. It says something about to many logins. I have deleted the app reloaded it. Shut down my phone etc. no change can’t log in. Help.

I have been having issues with the app for the last couple of weeks. One day it works and the next it will not. I tried to use yesterday (May 10) as well as today (May 11) and it does not work. It said there was an update which I did but that did not make a difference. App opens but does not allow ordering or anything else.

Its not working, it logged me out after i made an order. I just updated it today too

My app worked just fine until I was notified to update my Chick Fil A app. I did so and have had nothing but problems. My account is definitely there and I get notification to log in, which I do but then cannot access the menu, my transactions, etc. Occasionally the log in will give me access, but it is random and infrequent. I have uninstalled the app, uninstalled my account, contacted Chick Fil A support - nothing works. I reset my network settings, I have cleared out my history cache, etc. This is incredibly frustrating.

I can open can’t order……..

I can open and log in to my Chick-fil-A app, but I cannot order food, get to the menu.