Hily app not working? crashes or has problems?

Hily Status

Last Updated on 2021-09-28 by Guangdong Lianzheng RV Co., Ltd

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Common Hily Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Hily app on iOS and Android devices. Solve all Hily app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Hily iPhone Issues and Solutions

Hily iOS app crashes, not working, errors
Hily iOS app network issues
Hily on iOS has black/white screen

Hily Android App Issues and Solutions

Hily has errors/crashing/not working
Hily server network connectivity issues
Hily has black screen

Hily iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Hily app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Hily app crashes or not working on Iphone (iOS):

Close and restart the Hily app on iPhone
Update Hily app to the Latest Version for iOS
Uninstall and reinstall Hily iPhone app
Update your iPhone to the latest iOS version

Fix Hily on iPhone unable to connect to server/internet connection issues::

To resolve Hily network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Hily black/white screen (blank screen) on iPhone:

Follow the Hily iOS app troubleshooting guide Here →

Hily Android App Issues and Solutions

Fix Hily not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Hily app issues:

Force Stop the Hily App
1. On android, goto "Settings" » click Hily app. » click "Force Stop".

Update Hily to the latest version on PlayStore

Clear Hily App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Hily app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Hily.

Fix Hily unable to contact server/ Hily internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Hily » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Hily » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Hily on android.

Solve Hily black/white screens issue on Android:

Follow the Hily android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Guangdong Lianzheng RV Co., Ltd, developers of Hily.

About this app

this app is a community software for young people to share technology, browse the latest information, learn about skateboard venues, save wonderful moments, and communicate with more people. If you want to enrich your skateboarding life, then join us.