VPN Status

Published by xStudios Mobile on 2023-12-26

• FASTEST VPN SERVERS As FastVPN, our main goal is to provide the fastest VPN
experience. In order to do this we are using the most efficient VPN protocols,
optimized encryption techniques and individually optimized servers from the best
server providers! With all these customized features we are providing a high
speed internet experience while connected to our VPN servers.

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Common VPN Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot VPN app on iOS and Android devices. Solve all VPN app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

VPN iPhone Issues and Solutions

VPN iOS app crashes, not working, errors
VPN iOS app network issues
VPN on iOS has black/white screen

VPN Android App Issues and Solutions

VPN has errors/crashing/not working
VPN server network connectivity issues
VPN has black screen

VPN iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever VPN app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix VPN app crashes or not working on Iphone (iOS):

Close and restart the VPN app on iPhone
Update VPN app to the Latest Version for iOS
Uninstall and reinstall VPN iPhone app
Update your iPhone to the latest iOS version

Fix VPN on iPhone unable to connect to server/internet connection issues::

To resolve VPN network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix VPN black/white screen (blank screen) on iPhone:

Follow the VPN iOS app troubleshooting guide Here →

VPN Android App Issues and Solutions

Fix VPN not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent VPN app issues:

Force Stop the VPN App
1. On android, goto "Settings" » click VPN app. » click "Force Stop".

Update VPN to the latest version on PlayStore

Clear VPN App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "VPN app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch VPN.

Fix VPN unable to contact server/ VPN internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click VPN » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got VPN » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch VPN on android.

Solve VPN black/white screens issue on Android:

Follow the VPN android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at xStudios Mobile, developers of VPN.

Verified email

Contact e-Mail: [email protected]

54.55% Contact Match

Developer: VPN & Proxy Master

E-Mail: [email protected]

Website: Visit VPN Website

100% Contact Match

Developer: Novea

E-Mail: [email protected]

Website: Visit Novea Website

About this app

Premium subscription lets you access to our premium servers to have better performance then our regular this app servers. ‣ Premium 1 month subscription with a starting of 3 days free trial period is $9. 99 and you will be charged at the end of a 3 days of trial period. You will also be charged monthly if you don’t cancel the subscription. ‣ Premium 1 year subscription with a starting of 3 days free trial period is $49. 99 and you will be charged at the end of a 3 days trial period. This subscription is only available for monthly subscription and will be charged every month. ‣ Boost Speed (High Speed Server) feature for 1 month is $14. 99. This subscription is only available for monthly subscription and will be charged every month. ‣ Discounted 1 year subscription is $29. 99. Enjoy internet freedom with FastVPN! ‣ Subscription periods are 1 month and 1 year. You will also be charged yearly if you don’t cancel the subscription. ‣ Discounted 1 month subscription is $4. 99. Depending on purchased subscription type every 1 month or 1 year your subscription renews. Stay secure with military-grade encrypted internet provided by our optimized this app servers! With all these customized features we are providing a high speed internet experience while connected to our this app servers. Up to 10+ virtual locations and 20+ this app servers are available with FastVPN! While connected to FastVPN your identity will be protected by staying anonymous on internet. In order to do this we are using the most efficient this app protocols, optimized encryption techniques and individually optimized servers from the best server providers! Secure your device’s while connected to public wifi hotspots, cellular data networks and other public locations. Stay encrypted and secure with FastVPN! FastVPN’s transparent protocols will assure you that all your online activities will be encrypted during connection and will be deleted instantly/permanently. While connected to our this app servers our auto ad-blocker protocol will be activated.