Contact Planet Fitness Australia Support
Company Name: Planet Fitness Holdings, LLC
About: Check out our awesome features like Workouts, exercise videos, and progress
tracking for in and out of the gym!
Key Features:
Digital Barcode: Check into
your club with just your phone! That means no more excuses about leaving your
card at home.
PF Workouts: Whether it's your first time in the gym, or you just
want to try something new, these sessions will help you make the most out of
your workout.
Planet Fitness Australia Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Planet Fitness Australia. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Planet Fitness Australia. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email ✔✔
E-Mail: support@virtuagym.com
Website: 🌍 Visit Planet Fitness Australia Website
Privacy Policy: https://virtuagym.com/virtuagym-privacy
Developer: Virtuagym Professional
Read 3 Customer Service Reviews 😭😔💔
App is garbage
by Brian23498765
Somehow my old membership from two years ago wasn’t reactivated so now I have two accounts. I can log in to either account on the website fine since they have different usernames but they have the same email. Why they created a new account is beyond me. But since the app uses email it won’t log into either account, I tried making both accounts having the same and different passwords, neither attempt worked. The fun part is the website help desk has you contact the store, the store replies use the support link at the bottom of the app, that doesn’t exist, clicking the app support from Apple store takes you to “virtuagym” link that no longer exists, the gym is fine but the support on the app and non existent headquarters customer service support is a joke. Is there no quality control on your app and links? Your help page points to non existent pages and links. Only leaving this review in the hopes someone that can resolve this will actually contact me.
App will not sync with my email
by KatM80
Was told by my club will have to get the app to check in for the digital scan. I have not been in the gym for a long time and lost my tag for checkin. This Covid thing has really backlogged my comfort, to start coming in to the gym. Now I have this app telling me, it can’t activate my digital membership. Doesn’t recognize my email (although I still get email from PF) or something wrong with my internet connection. Everything else works well…have rebooted my phone along with reinstalling the app. So disappointed!
It’s 2022 and their payment system is from 1990
by Sam Pear123
I just moved to Utah and I had to start at a new gym. The staff was rude and tersely directed me to download this app. I fill out all my personal info to find out in order to sign up it needs my checking AND credit card info. No problem I have both Annnd servers are busy. Annnd I got double charged let me send an email. Servers are busy. I can’t get into the gym with my new card because apparently I signed up when guess what? The servers are busy.
Have a Problem with Planet Fitness Australia? Report Issue
Why should I report an Issue with Planet Fitness Australia?
- Pulling issues faced by users like you is a good way to draw attention of Planet Fitness Australia to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Planet Fitness Australia customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Planet Fitness Australia.
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