Connect Communication app not working? crashes or has problems?

Connect Communication Status

Last Updated on 2020-10-29 by Carlos Reyes

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Common Connect Communication Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Connect Communication app on iOS and Android devices. Solve all Connect Communication app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Connect Communication iPhone Issues and Solutions

Connect Communication iOS app crashes, not working, errors
Connect Communication iOS app network issues
Connect Communication on iOS has black/white screen

Connect Communication Android App Issues and Solutions

Connect Communication has errors/crashing/not working
Connect Communication server network connectivity issues
Connect Communication has black screen

Connect Communication iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Connect Communication app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Connect Communication app crashes or not working on Iphone (iOS):

Close and restart the Connect Communication app on iPhone
Update Connect Communication app to the Latest Version for iOS
Uninstall and reinstall Connect Communication iPhone app
Update your iPhone to the latest iOS version

Fix Connect Communication on iPhone unable to connect to server/internet connection issues::

To resolve Connect Communication network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Connect Communication black/white screen (blank screen) on iPhone:

Follow the Connect Communication iOS app troubleshooting guide Here →

Connect Communication Android App Issues and Solutions

Fix Connect Communication not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Connect Communication app issues:

Force Stop the Connect Communication App
1. On android, goto "Settings" » click Connect Communication app. » click "Force Stop".

Update Connect Communication to the latest version on PlayStore

Clear Connect Communication App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Connect Communication app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Connect Communication.

Fix Connect Communication unable to contact server/ Connect Communication internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Connect Communication » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Connect Communication » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Connect Communication on android.

Solve Connect Communication black/white screens issue on Android:

Follow the Connect Communication android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Carlos Reyes, developers of Connect Communication.

Verified email ✔✔

E-Mail: communications@jbssa.com

Website: 🌍 Visit JBS Connect Website

Privacy Policy: https://intranet.jbssa.com/legal/privacypolicy

Developer: Staffbase JBS

About this app

The Connect Communication application is created to interact with users and generate relevant information, such as news, videos and content of interest to the company and its collaborators or to learn more about the company. Connect can run on smartphones, tablets and other mobile devices.