BerniePortal Status

Last Updated on 2020-12-30 by BH Web Services, LLC

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Common BerniePortal Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot BerniePortal app on iOS and Android devices. Solve all BerniePortal app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

BerniePortal iPhone Issues and Solutions

BerniePortal iOS app crashes, not working, errors
BerniePortal iOS app network issues
BerniePortal on iOS has black/white screen

BerniePortal Android App Issues and Solutions

BerniePortal has errors/crashing/not working
BerniePortal server network connectivity issues
BerniePortal has black screen

BerniePortal iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever BerniePortal app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix BerniePortal app crashes or not working on Iphone (iOS):

Close and restart the BerniePortal app on iPhone
Update BerniePortal app to the Latest Version for iOS
Uninstall and reinstall BerniePortal iPhone app
Update your iPhone to the latest iOS version

Fix BerniePortal on iPhone unable to connect to server/internet connection issues::

To resolve BerniePortal network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix BerniePortal black/white screen (blank screen) on iPhone:

Follow the BerniePortal iOS app troubleshooting guide Here →

BerniePortal Android App Issues and Solutions

Fix BerniePortal not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent BerniePortal app issues:

Force Stop the BerniePortal App
1. On android, goto "Settings" » click BerniePortal app. » click "Force Stop".

Update BerniePortal to the latest version on PlayStore

Clear BerniePortal App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "BerniePortal app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch BerniePortal.

Fix BerniePortal unable to contact server/ BerniePortal internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click BerniePortal » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got BerniePortal » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch BerniePortal on android.

Solve BerniePortal black/white screens issue on Android:

Follow the BerniePortal android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BH Web Services, LLC, developers of BerniePortal.