How to Cancel The Document Converter

How to Cancel The Document Converter

Written by on 2021-03-28

We have made it super easy to cancel The Document Converter subscription
at the root to avoid any and all mediums "SmoothMobile, LLC" (the developer) uses to bill you.
Now let us get into the crux of this guide.

How does The Document Converter's Cancellation Policy make you feel?

Complete The Document Converter Cancellation and Delete Guide

Table of Contents:

  1. Cancel on Iphone
  2. Cancel on Android
  3. Cancel on Mac
  4. Cancel via Paypal
  5. Cancel on Website
  6. Delete Account
  7. Delete App on Iphone
  8. Delete App on Android
  9. Cancellation Policy

There are a few things you must know about cancelling subscriptions. They include the following:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel The Document Converter subscription at the root to avoid any and all mediums "SmoothMobile, LLC" (the developer) uses to bill you. Now let us get into the crux of this guide.


Stop Ridiculous Charges.

Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.

How to Cancel The Document Converter Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on The Document Converter (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for The Document Converter, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel The Document Converter Subscription on your Android device

To cancel The Document Converter subscription on Android, you need to realize that deleting the The Document Converter app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the The Document Converter subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your The Document Converter subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How to Cancel The Document Converter Subscription on a Mac computer.

To cancel The Document Converter subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the The Document Converter app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel The Document Converter Subscription on Paypal.

To cancel your The Document Converter subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "The Document Converter" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to The Document Converter.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if your subscribed directly on The Document Converter's website?

Here's how to cancel your The Document Converter subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into The Document Converter's website or directly reach out to the payments provider.

Generally, here are two steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reaching out. Contact The Document Converter here →
  2. If the company has an app they developed in the Appstore, you can try contacting SmoothMobile, LLC (the app developer) for help through the details of the app.

How to delete The Document Converter account

You might have created an account on The Document Converter during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to The Document Converter via Justuseapp. Get all Contact details →

  2. Check The Document Converter's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete The Document Converter from your iPhone or Android.

Delete The Document Converter from iPhone.

To delete The Document Converter from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold The Document Converter until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the The Document Converter app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete The Document Converter from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose The Document Converter, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Stop ridiculous charges!!!

Prevent apps from taking your money without permission, protect yourself! Get a free virtual credit card for free-trial subscriptions.

Get yours now →

The Document Converter's Cancellation Policy.

Our crowdsourced data from The Document Converter and Justuseapp users, shows that it is Unknown: Awaiting ratings to cancel a The Document Converter subscription.

Have you rated? If you haven't rated The Document Converter, Rate it here →.

What is The Document Converter?

Easily convert your files to nearly any document format! 1. Select your input file 2. Choose your output format ( DOCX, PDF, JPG, TXT etc. ) 3. Convert! It will only take a few seconds. 4. Save your file, or open it in Office, Drive, Dropbox, etc! Here are the output formats you can choose from: DOC, DOCX, HTML, ODT, PDF, RTF, TXT, JPG, PNG, JPEG, PNG You can convert from dozens of input formats, here are some of the most popular formats we support converting from: • Documents: ABW, DJVY, DOC, DOCM, DOCX, DOT, DOTX, HTML, HWP, LWP, MD, ODT, PAGES, PDF, RST, RTF, SDW, TEXT, TXT, WPD, WPS, ZABW and more! • Ebooks: AZW, AZW3, AZW4, CBC, CBR, CBZ, CHM, EPUB, FB2, HTM, HTMLZ, LIT, LRF, MOBI, PDB, PML, PRC, RB, SNB, TCR, TXTZ and more! • Images: HEIC, JPG, JPEG, PNG, ICO, SVG, EPS, BMP, GIF, NEF, TIFF and more! • Spreadsheets: CSV, XLS, XLSX and more! • Presentations: PPT, PPTX, KEY, PDF and more! Save, Share or Open your converted files in your favorite apps immediately. Browse your previously converted files with our in-app file browser. You can even AirDrop your files right to your Mac or another device. Conversions usually take less than 15 seconds! Conversion is done on a secure cloud server, which makes conversion easier, faster and much more battery-friendly. You must have an internet connection to use this app. Files are immediately deleted from the server after conversion. While the files are immediately deleted after conversion or cancellation, you should be a...

Have a Problem with The Document Converter? Report Issue

Leave a comment:

Why should I report an Issue with The Document Converter?

  1. Pulling issues faced by users like you is a good way to draw attention of The Document Converter to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a The Document Converter customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using The Document Converter.

User reviews of The Document Converter

  • By Rich3981

    I like this app

    I had been struggling for about four hours over a period of 2 days. Trying to convert a epub file to document pdf. Finally it begin to work and did so very well. I hope it continue to do so. If so, I have not found another app better than this one. Yes, I recommend it. I had the old app and updated to this one. I don't understand why it keep trying get me to pay more money. OTHER THAK THAT...THIS IS A GREAT APP.

  • By Zero Atmosphere


    Quite happy with the simplicity of this app. Works exactly as described. 5 star. However with most technology if your connection is poor the conversion can be painfully slow. 2nd observation is its lack of rotation with your iPads orientation, frustrating but not a deal breaker.

  • By losooser

    App simplicity

    This app is very well made even even The most technologically impaired person can use it As it has everything clearly labeled and a detailed description of how to convert various files easily

  • By Rlaytop24

    Easy and Efficient

    Super easy to use and navigate; moves between other apps seamlessly. Really great user-friendly app that does exactly what it says it does without any headaches. Converts super fast, as well.

  • By @TMore

    Does exactly what it advertises.

    I use it for 20-30 page documents and everything is done in less than a minute. Quite impressive.

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