How to Delete My COVID-19 Tracker

Published by Saint Louis University

We have made it super easy to delete My COVID-19 Tracker account and/or app.

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Table of Contents:

Deleting your Account
Delete from iPhone
Delete from Android
Report Issue
Contact Support

Guide to Delete My COVID-19 Tracker

Things to note before removing My COVID-19 Tracker:

The developer of My COVID-19 Tracker is Saint Louis University and all inquiries must go to them.
Under the GDPR, Residents of the European Union and United Kingdom have a "right to erasure" and can request any developer like Saint Louis University holding their data to delete it. The law mandates that Saint Louis University must comply within a month.
American residents (California only - you can claim to reside here) are empowered by the CCPA to request that Saint Louis University delete any data it has on you or risk incurring a fine (upto 7.5k usd).
If you have an active subscription, it is recommended you unsubscribe before deleting your account or the app.

How to delete My COVID-19 Tracker account:

Generally, here are your options if you need your account deleted:

Option 1: Reach out to My COVID-19 Tracker via Justuseapp. Get all Contact details →

Option 2: Visit the My COVID-19 Tracker website directly Here →

Option 3: Contact My COVID-19 Tracker Support/ Customer Service:

66.67% Contact Match
- Developer: Maryland Department of Health
- E-Mail: [email protected]
- Website: Visit My COVID-19 Tracker Website

How to Delete My COVID-19 Tracker from your iPhone or Android.

Delete My COVID-19 Tracker from iPhone.

To delete My COVID-19 Tracker from your iPhone, Follow these steps:

On your homescreen, Tap and hold My COVID-19 Tracker until it starts shaking.
Once it starts to shake, you'll see an X Mark at the top of the app icon.
Click on that X to delete the My COVID-19 Tracker app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete My COVID-19 Tracker from Android

First open the Google Play app, then press the hamburger menu icon on the top left corner.
After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
You'll see a list of all your installed apps on your phone.
Now choose My COVID-19 Tracker, then click on "uninstall".
Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Have a Problem with My COVID-19 Tracker? Report Issue

What is My COVID-19 Tracker?

SARS CoV-2 coronavirus, the virus responsible for COVID-19, has been identified as a new and emerging infectious disease resulting in a pandemic. With the WHO urging countries to brace for the impacts of COVID-19 on their population, our app aims to identify how at-risk individuals are experiencing and managing infection. There is an urgent to understand the individual and community transmission risk better. While there is a growing understanding of COVID-19 experiences, there are still gaps of knowledge in the spectrum of the disease and the epidemiology of those affected and the impact on their health and well-being.
The purpose of the app is to assess how to best utilize real-time data to track symptoms and locations to best understand where and who are most affected by COVID-19. Further, by using individual reports, rather than passive measures of location, we are able to better understand human experiences with the infection throughout their daily lives. This app aims to utilize...