How to Cancel Skip Scooters

How to Cancel Skip Scooters

Written by on 2021-12-22

We have made it super easy to cancel Skip Scooters by Helbiz subscription
at the root to avoid any and all mediums "Skip Transport, Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Skip Scooters's Cancelation Policy


Complete Guide to Cancel and Delete Skip Scooters by Helbiz

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of Skip Scooters to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Skip Scooters by Helbiz subscription at the root to avoid any and all mediums "Skip Transport, Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Skip Scooters by Helbiz Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Skip Scooters (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Skip Scooters by Helbiz, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Skip Scooters by Helbiz Subscription on your Android device

To cancel Skip Scooters subscription on Android, you need to realize that deleting the Skip Scooters app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Skip Scooters by Helbiz subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Skip Scooters subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

End Ridiculous Charges!!!

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How to Cancel Skip Scooters by Helbiz Subscription on a Mac computer.

To cancel Skip Scooters subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Skip Scooters by Helbiz app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Skip Scooters by Helbiz Subscription on Paypal.

To cancel your Skip Scooters subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Skip Scooters by Helbiz" or "Skip Transport, Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Skip Scooters by Helbiz.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Skip Scooters's website?

Here's how to cancel your Skip Scooters subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Skip Scooters's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Skip Scooters's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting Skip Transport, Inc. (the app developer) for help through the details of the app.

How to delete Skip Scooters account

You might have created an account on Skip Scooters during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Skip Scooters via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check Skip Scooters's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete Skip Scooters by Helbiz from your iPhone or Android.

Delete Skip Scooters by Helbiz from iPhone.

To delete Skip Scooters from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Skip Scooters by Helbiz until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Skip Scooters by Helbiz app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Skip Scooters by Helbiz from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Skip Scooters by Helbiz, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Skip Scooters?

Our crowdsourced data from Skip Scooters and Justuseapp users, shows that it is Unrated to cancel a Skip Scooters subscription.

If you haven't rated Skip Scooters cancellation policy yet, Rate it here →.

What is Skip Scooters by Helbiz?

Skip — the best way to get there. How it works: Find a Skip scooter on the corner, scan it with the app, flip up the kickstand and go! Ride your electric powered Skip scooter on city bike paths and roadways. When you're done, instantly end your trip by parking legally on the sidewalk and completing the ride in the app. No docks or locking required. Skip is freedom at your fingertips and your new urban mobility partner: - Download Skip app - Scan QR code - Ride safe - Park responsibly Skip is now a part of the global Helbiz ecosystem, allowing you to seamlessly rent and unlock any Helbiz scooter, bike or moped around the world directly from inside Skip - say hello to a new world of opportunities! For more information see

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with Skip Scooters by Helbiz? Report Issue

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User reviews of Skip Scooters

  • By Lyghtning9

    Best actual scooter, worst app

    Comparing the skip scooters to Bird and Lime, the actual scooter of skip is the best, and safest feeling of all. It has a wider platform to stand on, a stronger motor, better control, better handle bar comfort, and they can fold (the others can’t) if you collect them as a charger. The app on the other hand, lacks core functionality, such as checking the battery % before paying for the ride, gambling activating one on 15%. Ride history would be nice too. I had a rare issue happen and support was extremely quick and extremely nice. Skip is by far the best scooter share company here in Portland, I just wish they would improve their app a little bit.

  • By jonkneethen

    Rarely works

    Tbh, the skip scorers are my favorite. I feel they go faster than the other two DC scooter companies, but that’s probably because skip scooters are usually pretty jacked up and damaged looking. The app is pretty garbage; scooters always have unlocking issues or are dead on battery. Why have them appear on the all of the battery is too low to ride? Please also add a ride history feature; i expense my commute and scooting is a lot more fun than a Lyft and would like to make doing my expense report as easy as Lyft does.

  • By Danilosaleva


    I’ve been using the service for a couple of days and really enjoyed it. Unfortunately, I’ve seen people misusing it. Today I there was only this scooter near me, and I really needed to use, but a guy was ridding on it and moving it with his legs, of course without paying anything. The scooter was beeping but nothing that could make him stop. So, my suggestion would be to lock the wheels in those cases and just unlocked them when someone really want to used it.

  • By TCamy27

    The Best Scooter

    Today I had my first ride on a Skip scooter and it was fantastic! I’ve tried the other scooters Lime and Bird but neither compare to the ride of Skip. The base is a bit bigger and the scooter seems to handle the rode much more smoothly than the other two. The only downside of Skip is they are hard to come by so I generally use Lime and if I can’t find a Lime nearby, I walk because Bird isn’t worth my time. I hope Skip is able to expand their fleet soon, I will definitely be a regular.

  • By Mixmass

    Not owned by evil Uber

    Scooters just arrived in Portland and I’ve spent two weeks trying all three brands. Lime is decent, Bird is too expensive and doesn’t run at night, but Skip is my favorite. The ride is smoother, the board is wider and sturdier, the lights are at the bottom and actually let you see the ground at night, and best of all Skip isn’t partially owned by Uber or owned by a disgraced former Uber executive. Uber is evil, Skip is good. I just wish there were more of them in Portland. It seems like there are twice as many Limes.

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