Broadvoice app not working? crashes or has problems?

Broadvoice Status

Last Updated on 2021-04-15 by Broadvoice

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Summary of Broadvoice Problems 😠👌🔥

- Calls drop in the middle of talking, which is embarrassing for business.

- Regular issues with the entire call log deleting.

- App says there are no voicemails to display, but there are many when calling *21.

- Doesn't work on iPhone, as it only rings once and doesn't allow answering.

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Common Broadvoice Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Broadvoice app on iOS and Android devices. Solve all Broadvoice app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Broadvoice iPhone Issues and Solutions

Broadvoice iOS app crashes, not working, errors
Broadvoice iOS app network issues
Broadvoice on iOS has black/white screen

Broadvoice Android App Issues and Solutions

Broadvoice has errors/crashing/not working
Broadvoice server network connectivity issues
Broadvoice has black screen

Broadvoice iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Broadvoice app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Broadvoice app crashes or not working on Iphone (iOS):

Close and restart the Broadvoice app on iPhone
Update Broadvoice app to the Latest Version for iOS
Uninstall and reinstall Broadvoice iPhone app
Update your iPhone to the latest iOS version

Fix Broadvoice on iPhone unable to connect to server/internet connection issues::

To resolve Broadvoice network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Broadvoice black/white screen (blank screen) on iPhone:

Follow the Broadvoice iOS app troubleshooting guide Here →

Broadvoice Android App Issues and Solutions

Fix Broadvoice not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Broadvoice app issues:

Force Stop the Broadvoice App
1. On android, goto "Settings" » click Broadvoice app. » click "Force Stop".

Update Broadvoice to the latest version on PlayStore

Clear Broadvoice App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Broadvoice app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Broadvoice.

Fix Broadvoice unable to contact server/ Broadvoice internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Broadvoice » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Broadvoice » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Broadvoice on android.

Solve Broadvoice black/white screens issue on Android:

Follow the Broadvoice android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Broadvoice, developers of Broadvoice.