Peacock TV app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️
Something else
93.8%

Not working
4.2%

Account
2.1%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Peacock TV Problems 🔥

- Other streaming services have nearly everything trapped behind a paywall

- Cannot stream to TV

- Too many streaming services

- Free content is mostly shows that no one wants to watch



📋 45 Reported Issues:

E
Edward Beck 2024-01-15

can not sign out of sports zoneapp

P
Patricia A Cerimeli 2024-01-08

I would like to know how much more time I have on my account? I may want to extend this.

B
Belva Wright 2023-08-28

I can’t get The Days Of Our Lives for August the 28 th.

M
Mark 2023-08-13

New LG tv with Peacock loaded. Every show streams great except sports, game starts then after a few seconds appears to buffer and then goes dark and locks up. Have deleted app and reinstalled, turn off and restarted tv etc. all other shows are fine, only sports is affected.

C
Christine Hays 2023-08-02

App keeps crashing. I've done everything recommended to resolve and still happening.

E
Eddie Hollis 2023-06-12

I am trying to get my local channel it is W GEM and I use my phone for your app

F
Frank Grad 2023-06-09

Someone opened and unauthorized account. I was charged for automatic payment. I contacted PayPal to cancel further charges. They told me to change my password which I did. I want go make sure the unauthorized account is Closed! DO NOT SERVICE THIS ACCOUNT. Pay Pal’s case ID is PP-R-ZOC-485140053. This is all the information I have. I’m sure you have the appropriate service delivery address or someway you could correct this issue. I would want the charges credited back to me.

J
JESSE R. FLORES 2023-04-02

You'll charged me the regular cost of $2.15 monthly on 03/02/2023 which is correct. But tonight since NXT STAND AND DELIVER program I have been trying to get ANYONE at peacock to get me to be able to get to the SIGN IN on the Peacock tv. It has not been possible. I went so far as to pass up a $1.99 plan that you all were advertising earlier today. And tried to cancel my subscription of $2.15 and prepared to pay $5._ _ BUT my account at Peacock stated that I had an outdated Visa Debit Card and I needed to correct that and added another debit card number. That did not work either and on top of that the account stated that I owed any charges and that I was up to date. I cannot view NXT nor WWE WRESTLEMANIA and I enjoy wrestling immensely. Wrestling is my MAJOR ENTERTAINMENT program. WHAT CAN YOU DO TO ALLEVIATE MY PROBLEM.

S
Sue Garrett 2023-03-14

It is harder to get into Days of Lives than it used to be and I used to be able to click on disable ads and none will apear. Now when I do that only one will not apear and every so often the show stops for another ad. NOT like it used to be. Very fusturating Not happy with things now.

A
Alice Williams 2023-02-07

Hallmark channel not listed. hallmark movies & mysteries hallmark drama, hallmark

G
Gregory Dale 2022-12-17

I have peacock premium but can’t access premium programs

S
Susan Scharf 2022-12-15

Movies keep crashing and I have to restart the movies all over again I just got this app I cleared the cashe and restarted everything .

D
Danny Ruth 2022-12-03

(12/03/2022) When I view a program that is encoded with DD 5.1 audio surround sound (not the AD audio descriptive narration), I do not understand why I have to manually switch to the audio setting of the program that I am viewing and select the DD 5.1 audio setting. This should be an automatic audio setting connection for any program that is encoded with (DD 5.1 or DD 2.0) audio sound. I use other streaming services that automatically switch to the DD 2.0 or DD 5.1 surround audio setting (if DD 5.1 surround is provided). Is this a reason for me not to use Peacock Premium Plus absolutely not, however I find this is an issue that should not happen. Some of the Peacock programs do not even use DD 2.0 audio but use only PCM 2.0 audio. Programs that where originally encoded with DD 2.0 or DD 5.1 surround audio should automatically be connected using one of these audio setting and should not be using PCM 2.0 audio as a substitute.

V
Vicki 2022-11-03

Can't add NBC shows to my stuff. Like the Voice, Tonight Show, Seth Meyers.,ect. I paid for a year and now totally regret it !

M
Mike Donnelly 2022-10-20

When I select any movie to watch the screen goes black.

T
Toni Bauer 2022-10-17

Cannot open app on iPhone or set up streaming on laptop. Keep getting error message when I enter password (tried 3 different ones) and it won’t open.

R
Rosalinda Castillo 2022-10-15

Since we signed up last week, all the movies while playing have pauses throughout the movie. What's causing that? It takes forever to see a movie.

O
Orrin U Aleron 2022-08-13

The app has deleted all "My Stuff"! None of the shows and movies I had saved are there now. And it won't let me add anything, either.

R
Raymond H. Fetterolf III 2022-07-13

at first worked fine. now just freezes -buffers was going to get prem? the buffers are constant can't even watch the movie! no prem sign up here sorry. wont pay for nothing!

J
J 2022-07-13

I have the same issue, been ongoing for like 2 months, "I watch Peacock through my Apple TV streaming box. However, keeps showing "My Stuff" as empty when I have not deleted anything and can see all of the items in "My Stuff" when I access the Peacock site on my laptop. Please help. Thank you.". After about 20 minutes, "My Stuff" will usually then populate. Total bonkers.

K
Kevin 2022-06-05

This is the worst streaming service ever. Anytime I rewind it crashes, I've reinstalled and everything, still sucks. I've been trying to watch the northman for over an hour and it keeps crashing within a minute of streaming

C
Cheryl 2022-06-01

Peacock keeps crashing

G
Gloria Recio 2022-05-25

I was charge 2 times for may if this is how you treat people by stealling from them IM going to to stop this

D
DIRK SANDEFUR 2022-05-25

I watch Peacock through my Apple TV streaming box. However, keeps showing "My Stuff" as empty when I have not deleted anything and can see all of the items in "My Stuff" when I access the Peacock site on my laptop. Please help. Thank you.

B
Brad 2022-05-15

During commercials, the tv picture gets hung up. Tried on other tv in my house and it works fine. Only on the Hisense tv does it freeze up

D
Donna Mitchell 2022-05-11

Will not access below deck series

S
Steve 2022-05-08

I have the premium plan and want to watch WWE on myXbox 1. When I click into my TV it just keeps loading and never stops. In addition, Peacock provides no (zero) phone technical support in person to fix this problem. Come on! this is 2022 and a major company like Peacock cannot provide operator support for it's customers? How can this be. My son son convinced to buy this for the Pay Per View WWE events and we cannot use it. The match is tonight and I can't find ANY help.

J
Jeanette Duckworth 2022-05-02

I need to talk to someone regarding my account.

C
Curt Deckard 2022-04-28

I have already paid the 10 dollars for your subscription for premium. My problem is I can get it through cox but cannot on my android tv with the app through the google store

J
Judy Spain 2022-04-26

I stream Peacock from my phone and I pay 5$ a month for and it will not stream to my TV. Need help, please fix the problem

T
Tammi Wesson 2022-04-13

Why would I buy your service when watching the free service you provide has kicked me out of my shows 37 times since 5:30 this morning and it's only 8:13 a.m. I feel it would be a waste of money if the free app gives me this many problems. I was going pay for the premium plan. I couldn't imagine doing that now. How can you guarantee it won't continue to happen once I purchase the premium package? It's ridiculous!

V
Valerie Paget-Wilkes 2022-04-06

I just need to renew my Peacock subscription with a different credit card. Help me please. Senior Citizen who doesn't know what she's doing!

W
William F. Kidwell Jr. 2022-04-06

i have a new debit card and have been trying to enter the new card number, but your service wont accept. my passward, even though it says it is easy to update my passward. but i do not get the new passward, so i don't know what to do so that peacock can get the new card number and that i can update your service. please help me!!!! thanks william k.

J
Jacqueline Inverso-Kane 2022-04-03

Why can’t I see nbcsn Philadelphia…I have xfinity internet and there 4k streaming box

J
Janet Burgess 2022-03-26

My tv is frozen on Peacock. I can't even turn the tv off. HELP!

T
Terry Watson 2022-03-12

I’ve had Peacock app on my LG smart tv for about a month. It worked fine until about March 8th. Then the keyboard in the search function used to search for movies quit working. When I use my tv remote to press the keys to enter nothing happens. I can press every key but nothing shows up on the entry line. I tried removing the app and reinstalling but it didn’t help.

A
Ashley 2022-02-25

Please fix the audio for Yellowstone!! Right in the middle of season 3 and it's in Spanish. Get on it Peacock!!

B
Brenda & David Wood 2022-02-25

I need to have the English Audio restored or you can refund my money for the service I am not able to obtain. This maybe a deal breaker for me to discontinue my cable service at least I can call them and speak with someone when I experience a problem Last evening the message received when attempted to contact Peacock there are no representatives available to help at this time. WTF and right in the middle of Yellowstone maybe Yellowstone needs to move to another streaming service to provide viewers a better viewing experience NOW THATS A THOUGHT!

B
Bill Rmanuel 2022-02-25

Yellowstone. Season 3 episodes 5 thru 10 audio is Spanish They do not have an English option. HELP

I
Isabel 2022-02-25

Yellowstone season 3 episode 5 and on only has audio in Spanish! WTH! Why can’t we change audio to English????

A
Anita Webb 2022-02-25

ITS PLAYING SPANISH AUDIO . I NEED UT TO PLAY ALL ENGLISH ON EVERYTHING .FOR ALL MY FAMILY.

A
Amy Larsen 2022-02-25

How do I get my movie to play in English. I didn’t change the settings to spanish

R
Rhonda Yates 2022-02-25

I can not choose English on Season 3 of Yellowstone (only option is Spanish). I have been watching Season I and 2 with no problem; I was watching Season 3 Episode 1, 2, 3, and 4 yesterday with English audio and now, today, I can only get Spanish for the rest of season 3.

C
Casey 2022-02-25

Why is Yellowstone season 3 starting with episode 5 and on only in Spanish….. this really sucks !

N
Nancy 2022-02-25

Why is yellowstone season 3 episodes all the sudden in spanish? I don't speak Spanish. The night before it was English.

Showing 1-45 of 45 reported issues:

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