SONIC Drive-In Status

I never had a minutes problem with the old app. Why fix what’s not broken?! Problems with this new version are constant. It gets my location wrong. It erases my credit cards. Sometimes the check in button disappears. Messages that my card cannot be saved, you never know what’s going to happen next. I tried to submit a complaint online but I couldn’t send it because the sonic in my town (Murfreesboro, AR) was not listed on the drop down list. So it was impossible to contact you. I see all kinds of suggestions for temporary fixes but I don’t have the time! Give us a working app or I’m done.

The app is not working when you try to place an order.

Can't check out. Keeps saying something about having technical difficulties.

Can't add new card.

Since update of new app my balances of my gift cards are gone, I can’t add new gift cards or credit cards

Sonic app locked up.. Says (Error getting the bot detection challenge. Please contact the system administrator) What needs to be done to fix this problem?

For two plus weeks now I have not been able to use the app to order ahead because it indicates that the payment method isn't any good which is not true. I took my payment info off and inputted a different form of payment and received the same notification. This is very frustrating, I have stopped going to Sonic and switched to another place.

Go to checkout and receive the message "We are experiencing technical difficulties. Please try again later."

When I am ready to finish my order and checkout it say "card declined " I check with my bank and my card is just fine only said "declined" on the sonic app

My credit card keeps getting declined - even though I have used it for years. It says "Try again later" I deleted the app and re-installed it. I have, but the card still keeps getting declined. What else can I do. Won't be going to Sonic anymore unless the app starts working . . . .

Stall number won't go away! Have Uninstaller and re INSTALLED MANY time with no success. What can I do to fix this?

App continues to say stall 3 and won’t let me use anymore, like I have an order coming out.

My app is frozen

Sonic order is stuck one particular location and won't let me order

The app is stuck showing the stall number and won’t let me make another purchase

Hello. My app won't clear the stall-it has me in stall 15. I have deleted the app, off loaded the app, restarted my phone, and reinstalled the app, updated my phone and it still won't clear the stall number. It has been this way for 1 month now, which won't allow me to use the app. Can anyone help me as to what I need to do?

My sonic app which I use often is frozen to October 12th! It also says that I am in stall 11? I have logged out, deleted the app, reinstall the app, went through every setting that I could find, and I cannot alleviate the problem.

Like the commenter from yesterday... "The app is basically frozen. It still shows our receipt from a pickup order on October 3 @ Stall 3. It will not let us proceed. The app must ‘think’ we’re still sitting there at Stall 3 waiting on our order." It is doing the same thing with me. Except mine is for October 17 Stall 8. It will not allow me to place a new order. I uninstalled and reinstalled it. I logged back in to my account and it still shows waiting on order. It is useless now what can I do?

The app is basically frozen. It still shows our receipt from a pickup order on October 3 @ Stall 3. It will not let us proceed. The app must ‘think’ we’re still sitting there at Stall 3 waiting on our order. Thank you for your help.

I have Uninstaller, reinstalled restarted my phone and this app still won't work when I put in my stall number it says it's not working at this time please fix this issue this is the 2nd or 3rd time I've had this issue

Card keeps getting declined when I checkout.

The very last step in the checkout process, the “place my order button” won’t work!! I’ve logged out and logged back in and try to different credit card number and it still won’t work.

When the app gets to checkout the app quits working

All the sonics in my area in Oklahoma says "Order ahead unavailable"

Doesn't allow me to order ahead... Nearly every location in East Texas won't let me order ahead except for two locations in Longview

why can’t I place my order through my Sonic app? I have a new iPhone 14 I can put the order in. Everything works when I hit placed order it will not except it. I deleted my old email got a new email account got a whole new Sonic app still will not work.

I have an iPhone 14 pro running 16.0.2 iOS. My sonic app will not allow me to place an order anymore. Everything works fine up until the point to place order and pay, then nothing happens. I can get on safari and log into my account and pay on my phone but not through the app. I’ve tried deleting the app and all contents, reinstalling and still nothing works. Please help

Card keeps getting declined but not by my bank because funds are definitely available. Please fix. I would hate to start going somewhere else. This is very inconvenient.

same thing is happening to me.. i can move around the app just fine but can't check out.. i have gift cards loaded and credit cards and ntohing works.. would like to see it fixed.

Like the others have reported.. I can’t check out. Solution??