The DHgate shopping app allows free access to the DHgate wholesale marketplace
on the go – connecting you directly to wholesale sellers and getting you the
best prices available. The DHgate app provides one-stop solution for your
online purchasing, from international logistics and pay...
complique tu file a Disputed I want to inform you that you do not understand this page I spent $ 800 on Makita drills The Wall my Walking put them at an amazingly fast price to pay for the drills removed the store it is as if the Mercer bis cost mysteries put that fake store send you a package from two dollars to a different address in the United States so they have a tracking that Trucking they put on your page as if they had sent the package but the package will not arrive at your address will arrive at another address in the United States I bought $ 800 in drill and things to sell that I am a seller none of the purchase I made came to my house none and they were like seven different purchases and none came and the whole store disappeared and on top of that every time I call Shelby they use it It tells you if the refund is there Lies of it, they are the ones who do the scan that because many people to get your money back have to do a process and many people as they do not know how to deal with the Internet after they lose the money because the package arrive at the different address because What happens is that the box comes out as if it had arrived on your page but I do not reach your address I arrive at another by then you are waiting thinking that what is coming way but nothing comes because I have been fighting for four days fighting with ithis people for the last 2 weeks for my mone do not make the mistake i make god bless
I’m here to warn everyone!!!!!! Whatever you do don’t order from social savings!! It’s an absolute fraud!!! I’ve ordered 8 things and nothing has come!! Them the app doesn’t let you leave reviews after the horrible long process that you have to go through!! You think you’re getting a little relief which super discounts but you’re not. The refund process is long and DHgate is awful with handling the inconvenience . We get no compensation for the inconvenience just our refund and sellers get to keep selling scamming us!! I made a order and soon as I got the tracking number I called the post office and it immediately told me it’s going to a different city and state !! It’s a fraud. And after as many times as I’ve been through it you would think that DHgate would give me a major coupon or deal but absolutely nothing. For instance I stay in New Orleans and I have packages being sent to Hawaii, Wisconsin all over the place and don’t be fooled by the reviews that the social savings sellers have if any it’s them leaving reviews to themselves to fool us. I’ve tried several times to leave a review but nothing so on packages that I have received from other sellers I leave little comments about social savings to warn y’all. Please please please don’t order from social savings. And DHgate you’ve got to do better period it’s pathetic that we have to deal with the foolishness!!!!!!!! Fraudulent as [email protected]&K., social savings trash!!!!!
Dhgate risk issue message
So I was extremely excited for buying items at dhgate, but unfortunately i was ony able to buy from 5 different sellers. The sellers and the item i purshased are amazing. The issue is dhgate because they blocked my account with a message saying my credit card is at risk. I contacted my bank , my bank said there was no problem in my side. But its dhgate that blocked my account for verification. However ive been emailing non stop dhgate to solve this issue to the security safe fraud department, and they have not responded once. There is only some online chat with robots, and keep telling me to wait for them to contact me. I am very upset at dhgate. They told me to send a picture of my credit card and ohhh nooo i will never do that. No business has the right to ever ask a customer for a picture of ur credit card. Like for what???? So u guys can scam me and use my information???? Be smarter. I am a true customer and the items i purshased were send to my billing and shipping address the same...... so please have better customer service and don’t ask customers for personal information. Other than that issue i have with dhgate, the sellers are a different story, they are cool, professional sellers and deliver the product and good customer service but thats the sellers the shops. Not dhgate.
DONT USE DHGATE!!!
Okay so after using DHgate for a while I made numerous orders even when I was waiting my previous one. My mistake just couldn’t believe the prices on stuff, yes it’s to good to be true. I ended up waiting super patiently over a month as they said it would take 8-30 days delivery time. Started getting little things here and there never up to par. A xxl and xxxl turns out to be like a medium and a small in Chinese sizes, which I did look for as some put that in the description. Quality and size completely wrong, not to mention half of my stuff never showed up. Used the tracking numbers and some were not even valid tracking numbers and upon calling my post office they found some packages were deliver to Miami or Texas of wherever else except my house. After contacting dhgate customer service they were very hard to work with didn’t speak very good English and didn’t sound like they even knew what they were talking about. After talking in circles with her for quite sometime she said she would send me an email with instructions. Guess what email I never recieved. Reaching out to all sellers to tell them what happened guess who got no response from any of them, yup me. So after losing products all over and payments being released to seller even though I never said I received anything. Will not be using dhgate again and don’t be fooled by the 5 star reviews. They are fake.
Worst company to purchase from
They advertise coupons that are nearly impossible to use. They have no way of calling to contact anyone for help - they only communicate through chat, which by the way is a robot chat. You have to wait in the queue to talk to a real person - which will take a very long time. And once you finally chat with a real person you might as well chatted with the robot because they are completely useless. I purchased an order which was a significant amount and was never given the option to use the new buyer coupon pack which my order would have qualified for. When I finally chatted with a real person I was instructed to cancel the order and then I would have to reorder and have them apply the coupon. After further digging they then told me that even if I requested to cancel the order it Woolf have to be approved first - and only if the cancel was approved would I be able to reorder and apply the coupon. They offered no assistance in canceling order, would not contact the seller on my behalf to initiate the process. Ironically after I raised a fuss with the chat agent my item was shipped within hours making it impossible to cancel order and use the 88 dollar new user coupon. Proceed with caution on this app. They have ridiculous processes in place that leave you with no options. Not to mention they are very rude.
Unreliable/fake advertised as 100 Authentic
Plenty of unreliable stores and fake products on this site, be careful with your purchases, because DHgate is not on your side when a purchase goes wrong.( as a buyer) One of my purchases of over 8k, was received with all counterfeit electronic accessories, I sent DHgate the images of the products Scan, after checking them with the original factory on line. The best offer DHgate sent me was to keep the fake product and refund me $3500. We informed DHgate that was not accepted, our company would not sale fake electronic accessories, because their unstable and can blow in customers hands, pockets or faces. Their response to our company was to send the products back to China, which we pay for shipping that will cost over 2k. And they can not assure us the full refund still. They mentioned most products will be damaged in that process and the seller can deny our company any type of refund than, lol. So they suggested that we keep the fake and get the $3500 refund, as better option. Even though the products purchased was advertised by seller to be %100 Authentic. So I decided to take it with my US Chase bank. Did a charge back but DHgate provided the bank the fake products shipping slips out of China. So we lost the fight and the money. Products received was trashed. Figured to share my experience here, and hope yours will be better some how.
I agree with some of the reviews
I have been ordering from this app for about a year now. I had three issues with the Seller’s one my items came damaged and the other issue was I received the wrong item and the third issue was that I never received my item after two months. All of the issues was resolved the Seller’s replaced the damaged items and I was sent the correct order and for the item that I didn’t receive I was refunded my money back and I was given a $30 shopping credit. I have been shopping overseas for years now you must know the rules when shopping overseas. First, know that it will take about 30 days for items to get to you or pay more for faster shipping. Second the sizes are always smaller than the USA sizes so you want to see their size chart before buying. Third, always contact the seller first and then open a dispute with DHGATE if you cannot work it out with the seller. I will continue to shop overseas because I find quality products for very good price. Always read the reviews and look for photos from other buyers when they upload them. Happy shopping!
Great App but sellers can be shady
Seller ratings look like ebay’s but you cant look at recent transactions like you can ebay’s..You should be able to file a dispute or do anything that you could do on your computer on the website... All in all I am satisfied with my experience with the sellers on DH-Gate... sometimes you can get a better, safer deal on Ebay from the same sellers...When you buy something and the sellers store closes/ disappears a day or two later it makes you wonder of you are going to get what you purchased.. Also shoe sizes... even when you use the guidelines from the seller (actual foot length) can end up with shoes that are two sizes too small.. useless ..to the person that you purchased them for... after waiting a month or more... I’m patient for a good purchase... but its disappointing to wait.. and then be even more upset.. There should be reviews.. from buyers of those shoes.. stating the problem.. and the sellers should take steps to avoid sending shoes they now know are too small from my e-mails and review to future customers buying that size and namebrand..
I have been using dhgate for about 3 months now. So far I have received 12/13 things that I have ordered and the one order I did not receive dhgate was able to successfully give me a full refund of my money. Currently I have 12 additional items shipping and on their way to my house and I’m positive they will all arrive. I know it’s difficult to find the right buyer and many people don’t like this app because they don’t get the items they bought but all you do is look at the reviews for the product you want to buy. There is even a filter in the top right corner of the app when you search things that allows you to find items that have more purchases and better reviews. Use these filters and Look at the reviews people leave and look at the pictures as well so you know it’s legit. By doing this you are giving yourself the best chance to get the best products. The only downside is the wait time but for the great quality of the products you receive and for the price you pay it’s totally worth it. I would recommend this app to anyone.
DO NOT USE THIS APP!!
Please don’t use this app. I used it to buy some tools because the prices were amazing. I waited the 30 days and still no tool were delivered. The tracking said that they are still on it’s way. I sent the seller 4 different emails to see if he might have more info that I can’t see. No response to any!!! So I wanted to talk to someone from dhgate and the only way is to chat on a IM. The guy I “chat” with told me that my item was shipped to the wrong address and he would try to get ahold of the seller. Finally the seller got back to me and said that he was only going to give me a partial payment back to me. I payed $30 and he only wanted to give me back $5!!!! I declined and he came back with $7. We did that back and forth and I finally accepted $19. I cheated with the guy from dhgate and he recommend another seller with the same tools for a little more money. So I went for it. I found this app that gives me more info on tracking so input the tracking number and guess what!!?? It was delivered to the wrong address AGAIN!!! So now I’m waiting for my refund again and dhgates policy says that you have to wait 5 days for the seller to get back to you to bargain on how much money they want to give back to you!! Worst company ever!!! I just want my money back. So Beware and don’t make me say “I told you so”!!!
Scammers on Social Savings
DHGATE won’t do anything about scammers selling ultra low priced gear. Here are a couple pro tips: 1) don’t buy from a new seller without a high rating. 2). Don’t buy from a seller without a store. 3). Look at reviews and don’t buy from a poorly reviewed or with Seller with no reviews. 4). If you get scammed two things may happen: either they won’t ship or ship to a wrong address. Contact DHgate’s customer service directly to report shipments to wrong addresses and they will help start a dispute to get a refund. Takes six days from the dispute day to get a refund. IF they don’t ship, you have to wait the 35 days but then you can start a dispute on your own. You need to fight for disputes and be diligent. Scammers are hoping you will forget about the low prices order and they get paid and you get scammed. Last pro tip: if it isn’t EXACTLY what you expected, starts a dispute with the seller. Honest sellers will work with you to remedy the issue quickly because open disputes hurts their rankings on the site. At the minimum they will give you a partial refund, many times they might refund the item without a return. My issue is always about sizing. Sizing is a big issue but most honest sellers try to make it right.
DO NOT USE DHGATE!!!!!
I’ve had success using DHGate up until 2018. I’ve ordered two football jerseys, a hockey jersey and a necklace. They all took over a month to be delivered to me in Virginia, but they got here. One of the football jerseys is actually such bad quality that the blue bled onto my white shirt I was wearing underneath and ruined my shirt. Beside the point! In 2018 I ordered a hoodie that ended up in Davis, California. I live in VIRGINIA. As if that wasn’t bad enough, I ordered a bag that ended up in Clearwater, Florida. Again, I live in Virginia. I got a refund for the hoodie without problem. However, it’s been over two months and I’ve never gotten my money back on the bag that ended up in Florida. I’ve messaged the seller and DHGate directly without response. When I first brought it up to the seller, they were in such a hurry to close the case, they said they’d give me a refund and never returned another message. And for two things I ordered in November (a bag and a necklace), I still don’t have in almost February. The tracking numbers are most likely invalid. One says “label created, not yet in system” and the other says “status not available”. DO NOT USE DHGATE. Don’t use them if you actually want what you paid for. As someone who’s has previous success with DHGate, I’m telling you from multiple bad experiences to NOT use them.
Online is better than the app
The search bar doesn’t work very well when you’re looking for a specific item. It tells you to refine your search. I refined it to everything and it still has problems finding what you’re looking for. I know the app sells it because when I go online to DHGATE and not log in. I’ll put the same item in the search engine and it comes up right away. The App has problems looking for your items. Certain feature on the app are too close together and get in the way. The camera button is in the search bar. Every time I go to delete my search from the bar I end up turning on my camera because it is too close to the delete button. I like to scroll with my right hand, and that little bear paw or whatever it is always gets in my way and messes up the page I’m navigating through. I’ve had the app for about 6 hours and have be very unsuccessful on my personalized searches. I think I am going to delete the App. Although my chances are better finding what I am looking for on DHgate online. I’ll probably just avoid DHGATE all together. I’m already frustrated with the App. I should have just stayed online instead of downloading the app. So far this site has not been worth my time.
I have ordered over $1000 worth of items and I received every last one of my items starting frm Feb 2018 til now may 2019..I honestly just had a totally of 15 orders back to back since March 2019 and every item came on tyme all my items came back with Grade A quality I can post pictures of everything I have ordered if anyone need to see them on hand at my home ..I absolutely appreciate this company I have fast and respectfully communication with sellers ..I had sellers send me free samples also of items before I make a huge order ..I try to order from the same sellers everytime ...and always Use PayPal your money will be place back on the card if for any reason you need to dispute ..PayPal stands behind your account faithful..communicate with the seller look at the reviews on the item before purchasing it and d pictures a buyer post of the item ..some ppl might be tryn to stop you guys frm beating them to these great deals at very low prices ..anyone need to contact me for pictures of items feel free....I love shopping With Dhgates and I mean this💞💕🥰🙌🏽🙏🏾
Beware the rating you see on DHGATE is not real
I went into transaction with DHGATE. The problem started right away, they hold my payment on “suspicious fraudulent transactions”, I have been asked to send a copy of my passport and copy of credit card both sides. I called my bank tree times to resolve this issue without a success. It took DHGATE four days to clear my name and money. I contacted my Seller to update on time of delivery and get very disappointed reply that his factory has too many orders and I have to wait sometime to get an update. The seller name is Skyllet. I realize that something is not right and ask for a refund. Skyllet response:” dear. The platform is already processing the refunds for you, and you will receive refund these days”. I waited some days before I contacted the DHGATE to help me with the refund as the Seller kept silent for many days before I got this reply from Skyllet: “You can rest assured that I'll give you a refund as soon as possible.” And same thing continues “PENDING REFUND IN THE SYSTEM”, because Mr. Joke Skyllet is not confirming refund. I have contacted DHGATE customer service live chat and chat with a person called Mariala. I asked how to rate my Seller in the system. Guess what? You can only rate once you successfully purchase a product. Very funny!! Beware the rating you see on DHGATE is not real!
A better way to Contact apps
You can now contact DHgate-Online Wholesale Stores customer service directly
via Email using our new site - AppContacter.com
Yes. DHgate-Online Wholesale Stores is very safe to use. This is based on our NLP (Natural language processing) analysis of over 225,671 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.4/5 . Justuseapp Safety Score for DHgate-Online Wholesale Stores Is 43.3/100.
Yes. DHgate-Online Wholesale Stores is a totally legit app. This conclusion was arrived at by running over 225,671 DHgate-Online Wholesale Stores User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for DHgate-Online Wholesale Stores Is 43.3/100.
DHgate-Online Wholesale Stores works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
Apr 21 2021
If I could give zero stars I would! This dress looks nothing like the dress I ordered! This isn’t the right color or style of the dress! In my communication with the seller the seller first lies about my dress being shipped out! They gave me an fake shipping number! 2 weeks later from that they provided me with a new shipping number from a different carrier stating to let them know first if the size and of color is off . Which leads me to believe they knew they were sending me the wrong dress I want my full refund! I needed this dress for my engagement photos! I’m ao disappointed and upset’ ... now I have to upload better pictures because the ones I uploaded on the app wasn’t clear? That makes no since! Clearly you can see the dress isn’t the same style color or size of the dress I ordered I want my ful refund! I pray nobody does business with this seller EVER! My order number 3305909150
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