Planet Fitness Workouts Status

The app is not working. It just stays on the login screen, but never connects. This has been going on for a week after i had concerns that i was being double charged every month.

App randomly stopped working one day. I cannot attribute it to anything I did or changes I may have made. Then, it wouldn't recognize my email when I tried to reset my password. The app has a DM link at the bottom. They finally sent me a reset password link which did work. But, I still cannot login. When I enter my PW and hit next, the little hourglass moves for like 1/4 of a second, and then nothing. Stays on the login page, but does nothing. I have around and around with these stupid app people. Who, in this day in age doesn't know to try clearing data/cache, uninstall/reinstall or updating the app? I also tried connecting inside my planet fitness using they're wifi, which didn't work. I actually just tried using a different email to sign up, and it won't let me create a password for it. Ridiculous. Fix the problem for crying out loud. Get someone competent enough to address this. I even found the parent company email address. They apparently control all kinds of fitness apps, but of course, no reply.

PF App on iPhone 13 keeps giving connection error message. Unable to fix. Connection not the problem since all other apps open fine.

The app will not download on my iPhone 13. Says Retrieving Membership and does not open. Need help resolving

App on xr IPhone has message "connention failure" Have done all suggested steps, but still same message. At same time app will load on IPad, same Wifi network, no problems. IOS on IPhone is 15.6.1 This has been going on for several months.

apple watch app is broken resulting in crashes from the "Refresh" screen -- no response just looping -- will not display QR code

App says "wrong email or password." Uninstalled, reinstalled - same result. Went to the gym, told the clerk, clerk said, there's nothing I can do about the app. Try clicking, Forgot Password. Clicked Forgot Password. Says email sent. Nothing. No email. The app is dead and looks to have been dead for at least 6 weeks.

Joined Planet Fitness today online and then installed app and will not allow me to create an account just says error trying to create account

App will not create account after removing and reinstalling. Please fix this issue.

I just signed up and this app doesn’t work. How disappointing. I have refreshed, reinstalled And nothing works. Strange how all my other apps do work.

Hi! Since July 1, 2022 haven't been able to log into app. Prevously, at different fitness locations it logged in very slowly. Now, however it doesn't log in at all. Phone device is a Galaxy J3 Prime, Android version 7.0 Model SM-J32711. Android security patch level is dated August 1, 2019. Baseband version J327t1uvs4ash2. Logging worked very well until 2 months prior to July1, 2022 and after that date not at all. Are you working this issue and is there another patch or fix coming? I have gone trough and completed all suggested resettings suggested by the tutorials.

Hi! Since July 1, 2022 haven't been able to log into app. Prevously, at different fitness locations it logged in very slowly. Now, however it doesn't log in at all. Phone device is a Galaxy J3 Prime, Android version 7.0 Model SM-J32711. Android security patch level is dated August 1, 2019. Baseband version J327t1uvs4ash2. Logging worked very well until 2 months prior to July1, 2022 and after that date not at all. Are you working this issue and is there another patch or fix coming?

Trying to create an account and it says "Account Creation Error - there was an error creating your account"

For 4 days this app will not load on my phone, I have iOS 15.5

Keep getting connection failure - retry. Deleted app and reinstalled. Still not working.

App won't load, says "Connection Failure", with retry button. App always worked fine on my old phone, but is now doing this on my new iPhone 13 Pro.

Keeps saying connection Failure cannot get into the app at all. I deleted and reinstalled still did not fix the problem. Few days prior to today it wouldn’t let me keep track of what workouts I was doing. Hope they fix this problem.

At first it wouldn’t let me create an account because it said there was some error. Now it says connection failure when i try to open the app. i’ve reset network settings, reinstalled the app, and restarted my phone but nothing works

Unable to create account and log into app. Have reinstalled several times. Turned phone on & off and continue to get error messages.

I’m having problems trying to get the app to open up. I’ve deleted and reinstalled the app several times and so far have had no luck. Apparently I’m not the only one having the same issue

My app will not load, have tried everything they said to do and it will not work . Have to wait for someone to manually check me in????

App won't load on my iPhone 13 Pro Max. I've done a hard reboot on my phone. I've uninstalled and reinstalled the app, and the app will not start up. I had to check in using my phone number yesterday, and it looks like I'll have to do the same today. App just says "Connection Failure." Every other app including Facebook and Safari will work on my phone, but the Planet Fitness app does not work.

Keeps saying oops connection issue For over 12 hours now. Cannot go and use the facility because of this

app will not work. I have done all the suggested solutions. iPhone13 ProMax (uptodate) reinstalled App takes long time to load and then after several minutes gives me the OOPS Connection Failure Please Check that you have a functioning connect to an internet service.... I have a functioning hi speed cable internet service plus I have 5g cell service. I have tried this at home and at the club.... open to new suggestions other than is your pc plugged in.

The PF app no longer loads / opens on my iPhone. The screen says loading, then retrieving membership, but then never opens.

App not connecting when I try to log in

App no longer connecting when I try to check in.

Ap not connecting to my account