Contact Peacock TV

Contact Peacock TV

Published by on 2021-10-29

Download Peacock, the streaming service from NBCUniversal. Peacock’s got all
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upgrade for more). With Peacock, stream current hits, hundreds of movies,
thousands of...



How to Contact Peacock TV

Peacock TV Contact Information

Listed below are our top recommendations on how to get in contact with Peacock TV. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Peacock TV. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Peacock TV LLC






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Developer: Peacock TV LLC

E-Mail: [email protected]

Website: Visit Peacock TV Website



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Privacy & Terms:

https://www.peacocktv.com/ca-notice
http://www.nielsen.com/digitalprivacy


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Common Peacock TV Issues


  • By DogSquad6565
    1

    SCAM!!! 😡😡😡😡

    So I got this and I was thinking that my kids can watch their favorite movie the was no longer on anything else. So I go into the app a sign in and when I found the movie I HAD TO PAY FOR IT!!!! In the add, I watched it specifically said that ” Any movie you can watch for free!!” and I was happy, but when I saw that I immediately deleted the app and I'm so mad and my kids are disappointed I do not recommend this app unless you want to pay money every month for your kids to watch something. Also, there are no kid movies and all adult movies and barely any kid's movies. Otherwise, the app is kind of nice if you're an adult but I do not recommend this to kids, but I hated how it did this to my kids. And one more this when you get out of the app to do something and go back in it brings you back like 2 minutes!!! Please fix these or include them in your add!! 😡😡






  • By Christopher in Dallas
    1

    Promising But Needs UI Improvements (Apple TV)

    I fail to understand in this day and age the arrogance of an organization the size of NBC-Comcast in thinking that they can design a better UI for controlling playback that the countless other steaming apps. There is no shame in making your UI mirror the same actions as other apps. I as a user should not have to a spend time trying to figure out how to rewind, fast forward, etc a streaming app when the other streaming apps are intuitive to the point where it was a see less experience when I started using them. Disney+ : No problem when I started using it. HBO Max : No problem when I started using it. Peacock : Writes a review to call out the issue and seriously wonders if NBC has heard the terms “usability study” and “human computer interaction”.



  • By AEslami
    1

    Horrible Livestream Broadcast

    I tried watching an EPL live soccer game and it was extremely frustrating and a very poor experience. The streaming would frequently freeze and restart with delay. I would get a goal notification and two minutes later see it happen. At times the video would freeze by sound was working. Several times I had to close and reopen the app to unfreeze. And finally with 10 minutes left I couldn’t open the stream no matter how many times I tapped the program. It’s a shame they removed the EPL games from NBCSN network to make it exclusive for peacock. I will watch the rest of season on a European broadcast using my VPN. I would never pay for this poor quality service.




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Reported Issues: 78 Comments

By Ernie Patrick
Nov 28 2021

can not log in tried to reset password did not receive email



By Benson Portnoy
Oct 29 2021

We were watching the Skate Canada pairs competition and it ended before the competition was finished. There were more skaters who were about to compete and the program just ended with a message saying the coverage was concluded! What kind of scam is this? We just started using Peacock and this doesn't exactly leave us with a good impression. If this continues we will have to cancel it. Peacock is getting a terrible reputation.



By John Price
Oct 26 2021

I signed up for peacock premium because my local provider for NBC pulled their feed from dish network. The peacock websites said I would get my regular shows like The Blacklist the day after broadcast but here it is 5 days later and it’s not even showing up as to when it will be available. What’s the problem here?



By andrea
Oct 06 2021

i can not upgrade to peacock premium plus with no ads try put everything in and still would not upgrade someone need to have to call me



By Jeneen avitia
Sep 28 2021

I’ve been subscribing to peacock premium for the past 5 months. Today I tried to watch WWE .it said I don’t have premium so I chatted with multiple people 2 of told me I had canceled but my payment for this month was charged.the last person I talked said they were sending my concern up higher and I would be contacted by email.hopefully this is true and my problem will be solved. If not I will be canceling



By Ken Kirby
Sep 27 2021

Yeah, WWE is not loading. What is up?



By Kristine kerrigan
Sep 15 2021

I want to sign up for Peacock. Don’t know what devices support it?? I do not want to use my phone to watch a football game; how ridiculous Help me please text at 3307197776. My email is not functional. This is insane. Been trying all day



By Yvonne kreider
Sep 12 2021

I want to cancel my peacock plan immediately



By Alice
Sep 07 2021

For the last half hour I have been trying to watch a show. Every 15 seconds it freezes then the app closes. I am tired of dealing with this app. I cannot change back to free, I followed the instructions it didn't work. refund and cancel PLEASE ASAP



By Brandon Lent
Sep 06 2021

I would appreciate it if you can show Dan browns the lost symbol on cable instead. Of streaming on peacock
and also move also move all wwe programming To basic. Able as well



By Brandon Lent
Sep 04 2021

Be sure to add AEW all out on peacock tv



By joyce
Aug 25 2021

YES I HAVE A PROBLEM FOR 2 DAYS GETTING A 6007 ERROR AND NO HELP TO FIX IT WHY AM I PAYING FOR A SERVICE IM NOT RECEIVEING DO YOU KNOW THATS AGAINST THE LAW IF YOUR PAYING FOR A SERVICE THEN YOUR TOO GET THE SERVICE YOU PAID FOR



By Charles Stevens
Aug 24 2021

I have been tring to upgrade to your $4.99 package for almost a week just to receive a blank screen every time I click on it. Do us a favor and get customer service a phone number. If you are going to run a company, then your customers should not have too run behind you!



By Tim King
Aug 16 2021

The audio for the cycling race La Vuelta is absolutely terrible! First you can't hear the commentary. Peacock is NBC, correct? Where is Bob and Phil?



By al mainero
Aug 10 2021

I cant get raw nxt end smackcown



By James Grissett
Aug 09 2021

I sent a message to peacock in February or some where around there concerning the payment's you are taking from my account you are and have been sense I opened the account drafting two payments per month on the same date and that should not be done, so what I need is for my over payments to be refunded please.
please contact me with a response to this email thank you very much. And send a phone number to customer service please.

James Grissette



By Denis Finnin
Aug 06 2021

WHEN will learn to keep the background, ambient noise level down so we can actually HEAR the commentators??? Trying to watch the Olympics Men's Road Race and cannot understand a word of what is being said. Such a pity. This is the worst.



By Mark Tedder
Jul 25 2021

Just purchased premium package will not let me watch because of invalid address my address is correct



By Laura Weber
Jul 23 2021

This is the WORST! I watched the first 4 episodes of Dr Death, and once I had to pay for the last 4 episodes, it was hard to see, glitches, and I want my money back!



By Stacey` schieffelin
Jul 22 2021

please cancel my subscription - thank you



By Kenneth Tonjes
Jul 19 2021

I only signed up for Peacock to watch WWE. The Money in the Bank was just on and we had all kinds of static and interrupted service. Every time we watch a WWE program live it takes me around 25 minutes for it to come up and I miss half of the preshow. Very disappointed with the service.



By Sheldon Elias
Jul 16 2021

I AM A INFINITY CUSTOMER YET BEING CHARGED FOR PEACOCK WHICH SHOULD BE FREE AS MY ACCOUNTS ARE LINKED



By NEAL FIGUR
Jul 12 2021

I signed up for peacock from wwe network. now I cannot see my wrestling ppvs because all I get is a blank screen with sound.
you can fix this or refund my money.



By Gail Zoe Berish
Jul 07 2021

After 3 months of praising and getting about 10 friends to sign up I am embarrassed to even mention Peacock anymore I have loved having it but all of my friends and I need to use closed caption. That is the lamest addition to Peacock and should be one of the easiest. Sometimes it ignores me completely, other times it accepts the Closed Caption, only to shut it off half way through. I NEED it on almost ALL the time. Please, please fix this so I can use it throughout, but especially on the newer shows where everyone talks faster than they did 20 years ago. I really do prefer your selection of shows so PLEASE, PLEASE fix it for us 80+ years old. Make your 'ol Grannies happy and keep them at home and happy awhile longer. Thanks for listening and start doing better setups like the "Big Boys do.



By Michelle Babbs
Jul 02 2021

How many times must i sign up .daily non tho u have my credit card. Eve ry i mea n every day you ask me to set up account. I s 12 times not enoughbi amnlegally disabled and fell for the line of Olympic extra coverageq. It is beyond my physical capability to do this over and over. If i dont get assistance i will cancel card on file



By Tom Jones
Jun 28 2021

Useless. The sporting event I want to download, won't download. Can't watch during daytime due to data cap on satellite. Can't even download content (that will download) to anyplace other than their default. Otherwise you could pick a place where more space is available.

CANCEL!!



By Robert
Jun 24 2021

When attempting to upgrade to Peacock Premium the Payment Details Form does not accept the state initial I enter. All of the boxes in the form are check marked however; the state initial will not get checked off.



By Jerry Bauer
Apr 09 2021

I had the WWE Network and moved to Peacock Premium when it bought WWE. I watched the first WWE NXT live event last night and was greatly disappointed. On the WWE Network, when you watched a live event, you had the option of watching it where you came in to the event or you could start from the beginning. On Peacock, I could only watch were I came in and could not go back to see what I missed. It seems I can not pause it either. If you are taking it over another network, you should at least offer what they provide at the minimum, not offer less.



By Lee Findley
Mar 27 2021

Peacock seems concerned that I never watch Peacock, they send me messages touting their content. The latest messages offer me suggestions from their "Top ten binge list" containing shows that I have never watched more than 1 or 2 episodes of and that I have absolutely no interest in ever watching more of them. Then, they want me to pay to watch their meh-inducing content AND expect me to watch commercials; let's be clear Peacock, I will NEVER pay for content supported with ads. Why do you expect me to pay you to make money from advertisers? You COULD restrict the ads from having cringe-worthy, condescending, least common denominator centric, smarmy content, and make watching commercials less annoying. But we know that will never happen, so I will never watch ad-supported content ever again. As long as Charmin's "Does a bear sh*t in the woods?" inspired commercials are fine with you, then you are not for me.



By Stephen J Ewing
Jan 29 2021

We are supposed to get all of the rugby matches, which we watch on replay. However, there is only one match listed between mid December and mid February. Where are all of the other matches? There are multiple matches every weekend.

Also, how long are the replays available before they disappear?



By Donald Foster
Jan 27 2021

I discovered I've been charged $4.99/month for on 11/15/2020 and 12/15/2020, and I assume another charge on 1/15/2021 will show up soon. I did not subscribe and have never used Peacock after the failed attempt to view the "free trial". As have most of the other comments indicate I think Peacock is a SCAM and does not come close to delivering what was advertised. Please remove my account and refund the fees you have collected from my Discover Card.
Sincerely, Donald Foster



By Brandon Bays
Jan 26 2021

I am being double billed for monthly service. I need someone to call me or fix this ASAP.



By Rose Lund
Dec 25 2020

I have premium but I cannot watch any movies or the second episode of “departure”. It just won’t let me. What can I do?



By Dave
Dec 25 2020

Pure scam. Almost everything is not free. The TV Shows that are free are teasers for other episodes that are not free. Corporate liars at their very "best."



By Sairty Sayor
Dec 05 2020

Since I subscribed activating the one year subscription ,I haven't been able to watch live English Premier League games but rather replayed,is there any cause?I was encouraged to subscribed to be able to watch my Premier League games



By Jennifer C.
Nov 26 2020

I am livid!!!! I had Peacock Premium but decided to cancel it SEVERAL months ago and every single time I cancel it it says Something Went Wrong and they have charged my account every single month!!! I want it canceled and I want my money back from the first time I tried to cancel!!! Every months put!



By Subodh Naik
Nov 21 2020

I subscribe to Peacock Tv Channel for watching Chelsea FA. Now you say
that I need Peacock + . What's going on ?
Why am I wasting my money ?
There is no tel # to talk to anyone . This is a scam !!!!



By Irving King
Nov 20 2020

Why are you charging me 2 separate charges??? One for $5 and one for $4.99 and why are you saying that my Gmail address isn't valid when it's the same Gmail address I used to sign up and it F......ed up that I can't speak directly to one of your reps is this how you treat your subscribers???



By Robert Lovato
Nov 19 2020

A simple cancellation email and or confirmation of credit card info deleted from Peacock would be sufficient. Otherwise, the service is not what I was looking for!



By Jade m
Nov 07 2020

I tried to cancel but it signed me up for premium instead. I do not want to extend after the free trial. Cancel and refund.



By Janelle Green
Nov 04 2020

This app is definitely a scam, I am paying $4.99 a month for premium but at yet when I select the movie I want to watch it mentions unlock everything. Get Premium. I ALREADY HAVE IT. Even when you call the number 212-664-7804 its a recording base out of New York. PLEASE DON'T RECOMMEND THIS APP TO ANYONE. They are liars.



By Dennis Ocansey
Oct 25 2020

Please cancel my subscription, I don’t see why I should pay and not been able to watch my soccer games.

Please do not charge my account.



By Den
Oct 25 2020

This thing is a joke, I couldn’t watch my soccer game because it saids stay tuned for last 28 minutes even though I turned off my phone multiple times and uninstall and install the app. Proceeding to cancel my subscription now.



By Julie hewitt
Oct 24 2020

I want to cancel my subscription and have you stop taking out money out of my checking account



By Terry Yarbrough
Oct 20 2020

Constantly have to uninstall the app, then reinstall the app, just to watch 1 show. If i try to watch 2 shows, it spins a yellow circle for 3 or 4 minutes, then kicks me out to the main menu. This app sucks! But hey, what do you expect from Comcast? They ARE the axis of EVIL! Comcasts main concern is taking peoples money. They could care less about providing the payed for service.



By Richard Overton
Oct 18 2020

when trying to recover my password I am told a code will be sent to the above email address, not sure why I cannot receive the code??
The above email is correct, the email they are using is [email protected] I believe the extra period at the end of my email is the problem.



By Don Bovell
Oct 18 2020

I received an email message saying that I had signed up for Peacock premium - but I never did!!

Please cancel immediately!



By B. Walker
Oct 17 2020

We are receiving a message that app needs updating. When we click to update message states “ you do not have this app”. We have had premium service for a month and now my husband cannot get the premier league soccer games.


Horrible customer service, cannot speak with a live person. Video chat states they. cannot answer my questions. I will be canceling mmysubscription.



By Donald G Richards
Oct 17 2020

Peacock has not come to an agreement with Amazon to make a Peacock app available on the Amazon App store, so I spent 1 hour "side loading" Peacock onto my Amazon Firestick device. Very complicated. Then 2 weeks later, it says my app needs to be updated. I cannot do that. I cancelled the premium service immediately. Screw NBC Sports and the MOnday pm English Premier Soccer games. I hope the BUgaloo Boys target NBC when the second American Civil War starts - next month!



By Diana Vance
Oct 16 2020

I’m paying for Peacock Premium but after watching 2-3 episodes of a series it kicks me out and says my provider is not a licensed provider. I use U-Verse. What’s the problem? If I can watch 2-3 episodes I should be able to watch the rest. Specifically Yellowstone!!



By James C Iezzi
Oct 15 2020

This message is not a complaint it's asking to inform everyone that they're really good shows on peacock TV and it's worth the money if you pay for commercials free and you pay for the premier service he get shows like two and a half men George Lopez munsters etc it's worth the cost I paid $10.52 a month and it's worth every penny



By Will Gray
Oct 14 2020

The Dan Patrick show has had off and on audio/static problems for weeks..it's the only live stream I've ever had a problem with..



By Jay L rosenberg
Oct 13 2020

I have a subscription I can’t sign in I’m very frustrated you don’t have a live customer support place please get back to me as soon as you can this is so frustrating



By leonard ice
Oct 12 2020

You adveritse peacok for free. Your a damn liar. I will never pay you one damn dime. LIAR



By TDB
Oct 12 2020

I can’t even stream my my daytime shows. Before this mess changed from nbc, I had no problem watching my shows later on in the evening. None of them are recorded. I am very upset about this. It’s a scam. I searched got customer svc phone numbers and nothing comes up. Can’t even get technical help. This is crazy.



By Romina
Oct 12 2020

Please, I need to contact you to cancel an account that my daughter created and paid with my card without my permission. Please, reach me as soon as possible...



By Galo Cabrera
Oct 11 2020

We are appaled and offended by some of the commercials on Peacock, such as the one advertising ‘BRALETS’. Its over the top sexual almost pornographic in nature. Please stop showing these type of commercials.



By Timothy House
Oct 10 2020

Your ad said no fees. And yet you charge me money. Please cancel my subscription and refund my money immediately



By Sandi K
Oct 08 2020

By mistake , I think I signed up for Peacock... please remove / cancel any account I mistakenly signed up for
Thank you



By Paul Gallaher
Oct 07 2020

I'm disappointed in Peacock. I was hoping in this day of cord cutting. Peacock would have live tv as CBS all Access has. I prepaid for a year. and if I don't see a big improvement in programing such as carrying NBC local and MSNBC I won't be renewing.



By Jimmy Lawson
Oct 04 2020

On a my anrod phone cant get video on peacock. Get video with amazon prime



By Donal kenny
Oct 03 2020

Unable to access Premium,despite resetting my password numerous times in the last week.
Also unable to cancel.



By Delbert Joyner
Sep 24 2020

I was very excited about peacock tv, thinking I could watch NBC nightly news on peacock when my local nbc station would preempt the news due to some thunderstorm here in Oklahoma. Very disappointed when I go to Peacock and it is yesterday's news, not today. If I subscribe to Peacock, will that give me current nbc nightly news? Also very frustrated with your website chat option, seems like I never have a place to type in my question. It just keeps popping up with pre programed questions, otherwise, would have asked this on your my peacock website.



By Teena Davis
Sep 22 2020

I recently signed up for Peacock Network & went ahead & gave my credit card number for ad free. I had 7 days free, so during that 7 days we tried to get Peacock on our tv, but were never able to. Originally, we signed up so we were able to watch season 1 & 2 of Yellowstone, but we have yet to watch ANYTHING on this network.  Everytime I go to try to “chat” with someone & find out what we need to do to get this to work, I am not able to because the text box NEVER comes up where you can type your question. You can highlight something as an answer to the Peacock helper but it NEVER asks the question I need answered & I’m not able to talk a person. SOMEHOW at one point,  I did get to message back & forth with a guy named Suraj & he said he would extend our free trial to a free month instead of 7 days. He didn’t say if he was going to put it on our account or what, but I did take a screen shot of the conversation, so I have it in writing if you need it. Anyway, he was walking me through what I needed to do, but before we were able to get it to where we could watch it, the call disconnected & I haven’t been able to talk to anyone since! We have yet to watch anything on the Peacock Network still or talk to anyone, so I would like to have someone either message or call me & help us get it to where we can use it or CANCEL MY SUBSCRIPTION! It’s not doing us any good! 
We have a Sony tv. 

Thank you, 
Teena Davis





Sent from my iPhone



By Paul starkowsky
Sep 21 2020

I want to cancel my subscription and you are making it very difficult to do so. Please cancel it.



By Lori
Sep 17 2020

I signed up for Peacock Premium primarily because I would like to stream The Rachel Maddow Show. Not just clips. I want to stream full episodes. I do not want to stream episodes live. I generally like to stream these episodes the day following the original air date. Please tell me how I can do this through your streaming app. Thank you.



By Gus Vandermeeren
Sep 14 2020

So, I signed up for peacock premium. And today peacock showed the English Premier League game with the Chelsea team playing. During the game I very briefly (briefly because I was on the job) checked in and no watched about 10 seconds of the 2nd half. But curiously (and frustratingly) was NOT able to start watching it from the beginning.
Then, hHours after the game ended I log on to peacock app on my iphone and ... I F...ing can't find the game! Where the H___ is it? What the H___ did I pay for? This peacock streaming service is absolutely HORRIBLE. The interface, both in the browser and on the iphone app is EXTREMELY awkward, confusing and difficult, not to mention that ... I CAN'T WATCH THE DAMN GAME THAT I PAID TO WATCH!!!!



By Mary Braud
Sep 09 2020

Your system refuses to accept my payment information. I have not been able to watch programming. Please put your shows on both Hulu and Netflix since not available through your apps. Thank you.



By Hope Smith
Sep 09 2020

Can I pay my $4.99 subscription price early? I need to get a new debit card and want to have it done before the end of the month because I have direct deposit. Can someone please contact me? My # is 8166054607



By Teena Davis
Sep 09 2020

I signed up for Peacock network & gave my credit card info. for Premium services, so we could watch season 1 & 2 of Yellowstone. But I never could get it on my tv, so I went to the website to “chat” & I was able to talk with someone named Suraj.I told him I needed to cancel my subscription because we were never able to get Peacock during our 7 day trial, so I wanted to cancel before I was charged for anything. He said he would give me a month free while I was trying to get Peacock on our tv. Then ge proceeded to try to help me get it on our tv, but then we lost the connection & I didn’t get Peacock, OR my credit‼️ AND when I go to chat, I can’t even text my question, because the content box where you are supposed to text DOES NOT come up so the only thing that comes up is tge peacock gelper & I can’t reply‼️‼️‼️,



By Victoria Ricciuti
Sep 08 2020

I am new to Peacock. I am trying to login and it keeps telling me my password and email are not being recognized. I would like to know what is blocking it or what it's looking for. I use the same info for everything I sign up for. It's free through Xfinity. Do I use the email and login for Xfinity?



By Emily Aguiar
Sep 08 2020

Yes I put my credit card in our email does not even mine and they keep charging me and there is no way for me to fix it I’ll be other please give me a call back to 7864055203 ty



By David Britton
Sep 08 2020

They need to be reported to BBB. I'm just trying to unsubscribe from emails and they lied about having button to do it.



By Mark W Bonin
Sep 05 2020

Buffering issues. Can't even watch, it's too annoying ! How do I fix this ? I have zero problems with Sling so it's nothing to do with internet speed.
HELP !



By Kevin Thomas
Aug 31 2020

I have been trying to access my account for days to cancel subscrioption. I cannot login. It does not send an email to reset my password. I cannot get any customer service.



By Abraham Rosenberg
Aug 30 2020

I can't freaken cancel my plans it does not let me



By Gemma
Aug 27 2020

I upgraded to Premium Plus so I could watch Season 3 of Yellowstone. I've repeatedly searched but have not found it. If I can't get to see season 3, I'd like a full refund.



By Denise Ingola
Aug 07 2020

I signed up for peacock around July 1st. I was charged $50.00 and $29.99 on July 16th. In July 30th I requested my service be cancelled. I went through the app to so. It was not very clear at all to pick what option to cancel and get a refund. The only reason I signed up for this because it was advertised that you could get a refund if you did not like the service.

Please issue me a refund for the total amount of 79.99. Thank you





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