VeiVær app not working? crashes or has problems?

VeiVær Status

Last Updated on 2020-01-15 by Scanmatic AS

I have a problem with VeiVær

Are you having issues? Select the issue you are having below and provide feedback to VeiVær.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with VeiVær? Report Issue

Common VeiVær Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot VeiVær app on iOS and Android devices. Solve all VeiVær app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

VeiVær iPhone Issues and Solutions

VeiVær iOS app crashes, not working, errors
VeiVær iOS app network issues
VeiVær on iOS has black/white screen

VeiVær Android App Issues and Solutions

VeiVær has errors/crashing/not working
VeiVær server network connectivity issues
VeiVær has black screen

VeiVær iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever VeiVær app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix VeiVær app crashes or not working on Iphone (iOS):

Close and restart the VeiVær app on iPhone
Update VeiVær app to the Latest Version for iOS
Uninstall and reinstall VeiVær iPhone app
Update your iPhone to the latest iOS version

Fix VeiVær on iPhone unable to connect to server/internet connection issues::

To resolve VeiVær network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix VeiVær black/white screen (blank screen) on iPhone:

Follow the VeiVær iOS app troubleshooting guide Here →

VeiVær Android App Issues and Solutions

Fix VeiVær not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent VeiVær app issues:

Force Stop the VeiVær App
1. On android, goto "Settings" » click VeiVær app. » click "Force Stop".

Update VeiVær to the latest version on PlayStore

Clear VeiVær App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "VeiVær app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch VeiVær.

Fix VeiVær unable to contact server/ VeiVær internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click VeiVær » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got VeiVær » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch VeiVær on android.

Solve VeiVær black/white screens issue on Android:

Follow the VeiVær android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Scanmatic AS, developers of VeiVær.

About this app

Denne applikasjonen viser værdata og kamerabilder fra Statens vegvesen sine målestasjoner i Norge. Scanmatic har som totalleverandør av sensorer, datalogging og kommunikasjon levert flesteparten av disse. Den er en tilpasning av HidacsApp, en generell mobilapplikasjon for presentasjon av all slags måledata. Applikasjonen er utviklet av Scanmatic. Dataene som presenteres er tilgjengeliggjort av Statens vegvesen under Norsk lisens for offentlige data (NLOD).