MyCMPD app not working? crashes or has problems?

MyCMPD Status

Last Updated on 2022-07-27 by MobilePD, Inc.

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Summary of MyCMPD Problems 😠👌🔥

- There is no option to filter the map and incidents by time frame.

- The app lacks a shortcut button to report an incident directly on the map.

- Some users have reported issues with resetting their password and receiving no support to resolve the situation.

- The app does not have coverage for Charlotte, and attempting to follow CMPD results in an error message.

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Common MyCMPD Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MyCMPD app on iOS and Android devices. Solve all MyCMPD app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MyCMPD iPhone Issues and Solutions

MyCMPD iOS app crashes, not working, errors
MyCMPD iOS app network issues
MyCMPD on iOS has black/white screen

MyCMPD Android App Issues and Solutions

MyCMPD has errors/crashing/not working
MyCMPD server network connectivity issues
MyCMPD has black screen

MyCMPD iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MyCMPD app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MyCMPD app crashes or not working on Iphone (iOS):

Close and restart the MyCMPD app on iPhone
Update MyCMPD app to the Latest Version for iOS
Uninstall and reinstall MyCMPD iPhone app
Update your iPhone to the latest iOS version

Fix MyCMPD on iPhone unable to connect to server/internet connection issues::

To resolve MyCMPD network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MyCMPD black/white screen (blank screen) on iPhone:

Follow the MyCMPD iOS app troubleshooting guide Here →

MyCMPD Android App Issues and Solutions

Fix MyCMPD not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MyCMPD app issues:

Force Stop the MyCMPD App
1. On android, goto "Settings" » click MyCMPD app. » click "Force Stop".

Update MyCMPD to the latest version on PlayStore

Clear MyCMPD App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MyCMPD app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MyCMPD.

Fix MyCMPD unable to contact server/ MyCMPD internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MyCMPD » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MyCMPD » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyCMPD on android.

Solve MyCMPD black/white screens issue on Android:

Follow the MyCMPD android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MobilePD, Inc., developers of MyCMPD.

About this app

The Charlotte-Mecklenburg Police Department (CMPD) is proud to launch this app, an interactive public safety mobile app for Charlotte-Mecklenburg residents that provides updated, accurate, and vetted information at your fingertips. Get notified of police activity and emergencies in your area in near real-time, view crime in your neighborhood, access important CMPD information and resources, and most importantly, stay safe!