SecureStorage app not working? crashes or has problems?

SecureStorage Status

Last Updated on 2021-06-25 by ROXFERT OU

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Common SecureStorage Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SecureStorage app on iOS and Android devices. Solve all SecureStorage app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SecureStorage iPhone Issues and Solutions

SecureStorage iOS app crashes, not working, errors
SecureStorage iOS app network issues
SecureStorage on iOS has black/white screen

SecureStorage Android App Issues and Solutions

SecureStorage has errors/crashing/not working
SecureStorage server network connectivity issues
SecureStorage has black screen

SecureStorage iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SecureStorage app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SecureStorage app crashes or not working on Iphone (iOS):

Close and restart the SecureStorage app on iPhone
Update SecureStorage app to the Latest Version for iOS
Uninstall and reinstall SecureStorage iPhone app
Update your iPhone to the latest iOS version

Fix SecureStorage on iPhone unable to connect to server/internet connection issues::

To resolve SecureStorage network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SecureStorage black/white screen (blank screen) on iPhone:

Follow the SecureStorage iOS app troubleshooting guide Here →

SecureStorage Android App Issues and Solutions

Fix SecureStorage not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SecureStorage app issues:

Force Stop the SecureStorage App
1. On android, goto "Settings" » click SecureStorage app. » click "Force Stop".

Update SecureStorage to the latest version on PlayStore

Clear SecureStorage App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SecureStorage app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SecureStorage.

Fix SecureStorage unable to contact server/ SecureStorage internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SecureStorage » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SecureStorage » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SecureStorage on android.

Solve SecureStorage black/white screens issue on Android:

Follow the SecureStorage android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ROXFERT OU, developers of SecureStorage.

About this app

Set a password and be sure that no one unwanted will be able to access your media files, such as photos, pictures or videos. This will help not only in everyday life and using your device, but also in unforeseen situations, if you leave your device somewhere or if you lose it. Protect your data securely and keep your personal data private, which only you can access. this app is the perfect solution for securely storing your media files.