Contact Astra Support

by 4 Samsung

never give your info to anyone or anything without a preview. i have no idea if it's good or not or if it's worth it. they freely took all my info then "offered" a free trial for 3days that i couldn't say no too. i saw this on tiktok and it's already NOT as advertised. i didn't get to use any features or do anything to see if it's even worth the free 3 day sub. so i deleted it.

by Idkididntevenwantanickname

last night i renewed my subscription and upgraded to monthly and not weekly. this morning i opened the app and it forced me to pay the weekly fee. i’ve just paid for this app twice. and i can’t seem to contact the developers and i highly highly highly doubt report a problem through apple will get me a refund because the people at apple don’t care and never give out refunds. so on top of all this, i lost my first two saved conversations on astra because i had to delete to see if i could not pay a second time. but it forces you to pay no matter what, there’s no option on that first page to just restore a purchase. i will be cancelling my subscription and never using this app again. it’s a shame, because i found it helpful. but i don’t find lying and cheating and scamming helpful.

by Aanuss

I am extremely disappointed with the Astra app. Despite providing all my information accurately, most aspects of my natal chart report were incorrect. They had the wrong sign and house for my North Node, which is a basic yet crucial detail. I tried to correct it multiple times, but it still came up wrong. It’s frustrating to see an app charge for such inaccurate information.

I strongly recommend the app developers focus on improving the accuracy of their AI algorithms. Since this is an AI-based app, they need to ensure their technology correctly interprets and processes astrological data. Consulting reliable sources like Cafe Astrology could enhance their accuracy. Additionally, they should consider using different housing systems; I’m not sure if they’re using whole sign houses or something else, but the current system is clearly flawed.

Astra is on a path to becoming as disreputable as CoStar, which is already a laughing stock within the astrology community. Providing false information doesn’t educate users and only damages their reputation. They need to address these issues urgently. Until then, I cannot recommend this app to anyone serious about astrology, or anyone in general, due to its inaccuracy.