Wendy’s Status

My Wendy's app no longer gives me the pick up option.

App is stuck on breakfast.

When I try to log in it keeps saying error forbidden 403

App is stuck on breakfast. This happened weeks ago too. I uninstalled the app and reinstalled it. Now it’s doing it again.

I have had the app about a month It has worked well. Today the app is not on my phone. I'm leaving this comment before I download it again. I had almost $20 on my wendys mobile account the last time I ordered. I am hoping that my money is still on my account. Otherwise I'll be making a appearance to my local Wendy's to fix. Wendys is my favorite fast food restaurant. Please fix this problem

I've tried several, if not more times to create an account and include my military info into the app. I can't do so whether it's with or without the military info in it. So, I'll take my business elsewhere. Subway and Jimmy John's works fine so I'll take my business there.

Make a new app. This app almost never works. have to go into the store to order, and the app will not work in the store. offers and deals are useless if the app won't even run in the store. The store manager told me that people are complaining all the time that the app does not work. The app should be re done by someone who knows what they are doing. Who ever wrote this app should be ashamed and it should never have gotten through beta testing. Hire a company to make a useable app.

Just keeps scrolling, doesn't stop so I can order

This app NEVER works... Just scrolls through pictures of the little hamburger fries and fries.... FOREVER! Initially when I tried to sign in , it would say there is no account for that email. BUT, when I went to create an account it would then say that there's already an account for that email! Says to go ahead and sign in... and back-and-forth and back-and-forth... Finally I just used my husband's email. Now apparently we have an account for an app that does nothing but scroll through cartoon pictures of food. Completely and utterly WORTHLESS! (not to mention extremely frustrating when I've used up my lunch break in the drive-thru line at Wendy's and the app still hasn't loaded when it's my turn so I can't use the deal I saw earlier thet prompted me to go there in the first place!)

This app has never worked properly. Initially it

Wendy’s app won’t let me pay. Items are in cart and can’t go any further with the order.

My app won't install

i can’t add my gift card onto my wendy’s app

App constantly circles in startup screen never makes any progress

My Wendy's app is only showing me breakfast options to order. It's near 7 at nigjt! Lol

#1 - After the pickup order is placed and click on "I'm Here" I get an error messages "Uh oh, we're fixing this error. You can try again or skip for now (which you can't skip). This error has been happening for over 3 weeks now. I usually order a Caesar salad every day so I know it has been 3 weeks. I get charged for the order but it never gets sent to the kitchen. When I get there to pick up the order they have no record of it so I have to place a new order and pay again. Without online ordering I won't bother going at all because I have a very short window for lunch and the wait is too long. #2 - I tried to submit a complaint about this but it won't let me send it because I get an error saying my email address is invalid. How is my email address invalid if its the same one I use for my Wendy's account. There is no problem with my email when I place orders but its funny that there is a problem with my email any time I want to send a complaint.

I loaded the Wendy's app and was looking through my offers and I was excited to see one of the offers I had was a free breakfast sandwich with any purchase BUT when I push on the chosen free item it goes to the next screen Wich had a choice of using it in a mobile order or use at restaurant so I push the use in restaurant and it takes me back to the "VIEW OFFERS" screen so I tried it a couple more times and it keeps do the same thing instead of a # code or a bar code for the cashier to ring up it just takes me right back to the view OFFERS screen !? Any help would be appreciated thank you sincerely jeff

This is the second time it won't open file to attach receipt photo for proof of order. We didn't have phone for app with us when picked up food.

Unable to order on the app because I get an error when I try to look at locations. This has been happening for at least 6 months. I’ve tried several things to fix it and nothing has worked.

Once again cashier scanned my phone for points that do not show up on my app. I have tried to fill out missing points form but it never goes thru just keeps loading for an hour. I should have enough points for a free salad by now because this isn't the first time this has happened. I hope you correct this issue.

My most current location for Mobile ordering isn’t popping up on the app

App would not load. Just kept scrolling through Wendy, burger, fries, frosty, repeat, repeat, repeat. Uninstalled. Reinstalled. Signed in. Rewards still there. All better now. Except for those crappy new french fries they have.

Been trying to use the app for weeks now and it will not log in at all. Keeps telling me it can’t create an account even though I’m choosing log in instead of create.

Ap would not update on Samsung Galaxy 20. Uninstaller ap, ans now it won't install.

Meeting friends for lunch today. Wanted to use one of my offers but can't get into app. It just keeps scrolling pictures of hamburger, Frosty, etc. DISAPPOINTED!

I'm trying to upload a picture of my receipt to earn points because the app would not open while I was in the drive-through. When I click on "select photo", nothing happens. I have checked all of my permissions on my phone for my camera and and the issue seems to be on your end. Why will it not let me upload a photo and how do I get my points since Wendy's only allows 24 hours to before hours to upload the receipt?

app just scrolls and scrolls....endlessly.

it literally just scrolls the little food and logo animations when I open the app. I've tried everything. I shouldn't have to even do this. if you can't devote enough resources to your app, fine. don't have an app. but it always does this, never lets you load gift cards, isn't up to date.... I could go on. seriously, if you're going to force people to download yet ANOTHER useless app in order to get deals/coupons/rewards, get it together. otherwise just go back to paper coupons and punch cards.

The app has not been working for the past month or so. Starting about a month ago it does not load -- keeps scrolling pictures and a couple weeks ago I uninstalled the app and reinstalled it and it seemed to work. Now the app keeps crashing when I try to add an asiago sandwich to my order. Very disappointed. The software engineer(s) who are working on it must not be doing their jobs properly.

App was just looping through burger, fries, frosty, as others described. Uninstalled and reinstalled, it works! Logged back in and rewards are still there. Looks like they added an upload offer option, but you can't put your free jr frosty key tag in there. Still can't order no ice in your Dr. Pepper. Still says last update May 24, 2022, but works for me now.