Contact Wendy s Support

Got no receipt yesterday from store #14376 previously #1248 and I tried to fill out the contact us form and it said this store number is not correct. I phoned the restaurant on 5908 W Bell Rd Glendale, AZ 85308 (602) 439-5242 and was told that is their number! My cobb salad was rotten. I should get a new one, but I don't have a receipt!

I LOVE the food at Wendy's! But two recent incidents with their food is making me reconsider ordering from Wendy's. Within weeks I have ordered the same items. I really enjoy your grilled chicken wraps. Both times they were incorrectly made. First time the wrap fell apart. It had no savory sauce and the filling fell all over my table. Plus your wonderful large vanilla frosty cold brew was half full! Then today I ordered the grilled chicken wrap. It arrived in its container. I opened it. Just the wrap! No filling whatsoever! I was so disappointed. Again. I'm very hesitant to buy your grilled chicken wrap anymore. I have to get my food orders delivered by GrubHub because I'm disabled & unable to drive. And I thoroughly enjoy getting my food from Wendy's. I also want to make you aware that maybe someone at the Wendy's Wall Township restaurant has a problem correctly preparing the sandwiches. I really would like to have a tasty well put together, grilled chicken wrap. Thank you. Just Casagrande

Today at 1pm @ the plymouth ,in Wendy’s, was shorted a fish sandwich was in drive through. several times I’ve been shorted on food, usually check before pulling away but it was busy. Returning to the store I told the manager I was shorted, yes I was snippy but he became beligerent and it ended up with him cussing and yelling at me. He really went all out with the cussing when he threw the F-Bomb around. In other words yelling the F cuss word with customers dining and they couldn’t believe his intolerance over a fish sandwich missing from my bag. It’s a good thing there wasn’t children in the store. There’s cameras, look at them. This guy went postal on me and in no way should he be in a position to deal with the public. Much more to the story but trying to hit the highlights! Oh did I mention how he told me to shut my mouth? Never got my fish sandwich and my bag with the other fish sandwich and bacon cheese fries he snatched out of my hand and threw in the garbage! Wendy’s is my favorite but took my business to the Culver’s Where I was treated with respect! I won’t return back to that particular store! The owners of this franchise should be aware of and either send him to anger management or replace him!

Today February 25th, my husband and I visited your restaurant on Grape Rd in Mishawaka Indiana. The cashier charged us $2.79 for a cup of water. We took the receipt up front and the cashier called for a manager. She said she would give us a soda, UHM NO, I don't drink soda I drink water, if I wanted a soda I wood of ordered myself a soda. She said that she was NOT allowed to give us a refund and that the GM will send us a coupon. WE DID NOT PAY FOR OUR ORDER WITH A COUPON! She continued to tell us that the GM will NOT refund us cash. What kind of rule and policy is that???? If there is something wrong with a customers orfrt and they decide they want a refund, the customer can't get a refund. instead you will send her coupons????? WTF????????

Nbr of visits, fries not fries left over breakfast & soggy, chili watered down no flavor and Luke warm.. 3 out of 4 visits NO chili at 11:30. Pickup window exterior very dirty! Not sure if all locations such poor food quality or just one I visit regularly, that will probably end. I could go on but I'm limited on word/letter nbr. Will look forward to a response, Wendy's has been a favorite till now.

The last two weeks we went to Wendy's on a Saturday evening at 5 o'clock. The food we got has not even been warm. Who has the franchise to the Wendys on Cumberland street in Lebanon, Pa? You advertise hot French fries, they have been cold, the chili was barely warm enough to eat and the hamburger was barely warm. We throw away our food.

Change the chili recipe back in Jacksonville ark.— too sweet and too much tomato sauce

Haven't been able to use the app for about 5 weeks. Why?

your app will not work as stated by many others. please put a reason online if it's down. it keeps rolling through pictures with no connection to menu.

The app has been down for weeks now to no avail. I habe deleted the app and reinstalled it, only to get the same issue. No offers will load. I can't scan for points. What's the purpose of the app if it will not work at all. It seems like Wendy's is aware that there is a problem by all of the comments though. Maybe they just don't care.