TraceCovid Status
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Common TraceCovid Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot TraceCovid app on iOS and Android devices. Solve all TraceCovid app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Department of Health Abu Dhabi, developers of TraceCovid.
This enables the official authorities to react faster and reach out to possibly infected people to render the necessary health care, and potentially minimise the spread of the virus. When one of the users is infected with the virus, the official authorities will request the infected user to upload the list of STI stored locally on his or her device. For example, when you are at a supermarket, upon close proximity with someone who has also installed the this app app as you do, TraceCovid on both your devices will exchange an encrypted Secure Tracing Identifier (STI) and store the exchanged STI locally on your devices. this app is a mobile app that allows users to detect another device with the same installed app and share proximity data with it. The STI consists of anonymised data and timestamp. No personally identifiable information is collected.
