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Ok so, I first downloaded this app in 2017, it was free back then and I loved using it until I started encountering some issues. The app would freeze, I had to leave it and reopen it for it to work again but then 2 minutes later, the same issue would happen again and so on. I stopped using it for a while but then took it back again in 2018 and it worked a bit better, not freezing anymore, but then a new issue appear, the video and sound would not match, which is pretty annoying when you’ve got a full month of recording your memories and now the final video product isn’t perfect as one can expect. Now, in 2020, I’ve decided to give the app a go again but found out it was now not free anymore, and I had no access to my old videos. I’ve decided to pay to access my old data and to overall give yet another chance to this app, only to find out, after paying only that the app is still full of glitches; it freezes, the sound still doesn’t match videos (that I’ve just “generated”) and to top it all, when I tried to tap the feedback button, I was met with an error message in Russian. I’m sorry to leave such a negative review but one would think that after 3 years, the app developers would have fixed all the issues but I see it’s not the case. I’ve immediately cancelled my subscription, just 5 minutes after buying it, but I would like to get a refund at this point.

It’s a shame that now you have to pay just to see the App working, what if I don’t like it? Most people will delete it after installing it, like I just did. And this trend of overpriced apps, remember when you only had to pay (one payment only) from $4.99 to $9.99 for the most expensive apps? Now they charge you much more than that. I know, you get a free 3 days trial with some apps, but still have to charge your card to see it working, and if you forget the trial period you will be automatically charged. With that money I can buy a professional tool for my laptop. I know you are an indie developer, but you should consider what you charge for it. I have bought a lot of apps and are still working great, and whenever they add a pack or something you buy it gladly, but you don’t feel obligated to do it, which is a better approach.

The app was good but there seems to be issues with the functionality lately. Anytime I try to take a video it prompts me to pay renew my subscription. It’s on auto renew and renews automatically. I’m stuck in this vortex of trying to take a video and the app prompting me to renew when I already did. Even when I do hit renew it says I’ve already renewed. And there is no customer support that will actually respond. Good app if doesn’t get too stuck in the vortex. Otherwise you are paying for something that doesn’t work and no help to figure it out.