Contact HOMEE Support

by Imad10101

I opened the account on Saturday and I looked for heater guy and only one Pro was available. So I was stuck with that option, the Pro tried to defer the call till Monday and I said no. So he came out 2 hours later although he was supposed to be the in 45 minutes. Then he spent 45 minutes and replaced the temperature sensor and walked away. The problem returned right after he left. We called the pro and he said he can come back Monday to throw another part on it that he can only purchase on Monday. So this started to sound like he is throwing parts at it and hopefully it will work. In the meantime we are still without heat. DO HOMEE even check on these Pros for qualification?
Also, in the application there is no way to contact support which is so unprofessional.
And do not fall in the Zillow $100 back trap. It is very difficult to apply for your first call.

by Brian1978644577

This company sent a plumber to my home for a toilet repair. While there he said our water heater needed to be replaced. Paid him $2000 cash and it turns out he messed it up and put our household including my 4 year old daughter at risk of carbon monoxide poisoning. Now have to pay $1500 to have this one replaced. They will not do anything about it because they say that is not what the plumber was called out to do, but he negotiated it on the same trip. I’m sorry they hired a plumber who is dishonest and doesn’t do his job right but I would beware of using anybody they hire.

by Chucksnorris

To be clear, I have not yet used the services of a professional from the Homee app. However, it was recommended by the person who was at my home to install a new dishwasher. He told me I had corroded pipes and a corroded shut-off valve under my sink and he couldn’t proceed without causing further damage. He said I should call a plumber and told me about Homee. However he also mentioned that I will need to have some sort of shin under the back legs of the dishwasher to make it level because of how the flooring was installed.

Since my problem has already been diagnosed and I also need my new dishwasher installed, I felt like it would be nice to have the ability to mention these things to a potential contractor. Do I need a plumber AND a handyman? Will the plumber do it all or can a Handyman work on pipes? I’d hate to have two people come out with the dispatch fees when one would do all of it.

Maybe a notes section with feedback from contractors where I can write something that will be sent out with my request and they can clarify things or even help arrive with the correct parts in hand.