Are you having issues? Select the issue you are having below and provide feedback to American Well.
- The app was confusing at first.
- Some users have experienced issues with the app freezing or not displaying properly.
- The app only allows for one account, which can make it difficult to keep track of appointments.
- Some users have had issues with direct deposit and billing.
- The app can be unreliable and frustrating to use.
Complete guide to troubleshoot American Well app on iOS and Android devices. Solve all American Well app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at American Well, developers of American Well.
Currently, the Online Care Group provides medical services in all states except Alabama, Alaska, Arkansas, Louisiana and Texas and nutrition in all states except Kentucky. To start using AmericanWell with existing or new patients, your identity and credentials must be verified by the Online Care Group in order to practice. Introducing American Well for Clinicians, the telehealth app that allows providers to conduct live video visits with patients using their iPhone or iPad. Click here to gain access: app. Behavioral health services is available in all states.