Thermoblue app not working? crashes or has problems?

Thermoblue Status

Last Updated on 2021-06-11 by Suhua Zhao

I have a problem with Thermoblue

Are you having issues? Select the issue you are having below and provide feedback to Thermoblue.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Thermoblue? Report Issue

Common Thermoblue Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Thermoblue app on iOS and Android devices. Solve all Thermoblue app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Thermoblue iPhone Issues and Solutions

Thermoblue iOS app crashes, not working, errors
Thermoblue iOS app network issues
Thermoblue on iOS has black/white screen

Thermoblue Android App Issues and Solutions

Thermoblue has errors/crashing/not working
Thermoblue server network connectivity issues
Thermoblue has black screen

Thermoblue iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Thermoblue app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Thermoblue app crashes or not working on Iphone (iOS):

Close and restart the Thermoblue app on iPhone
Update Thermoblue app to the Latest Version for iOS
Uninstall and reinstall Thermoblue iPhone app
Update your iPhone to the latest iOS version

Fix Thermoblue on iPhone unable to connect to server/internet connection issues::

To resolve Thermoblue network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Thermoblue black/white screen (blank screen) on iPhone:

Follow the Thermoblue iOS app troubleshooting guide Here →

Thermoblue Android App Issues and Solutions

Fix Thermoblue not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Thermoblue app issues:

Force Stop the Thermoblue App
1. On android, goto "Settings" » click Thermoblue app. » click "Force Stop".

Update Thermoblue to the latest version on PlayStore

Clear Thermoblue App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Thermoblue app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Thermoblue.

Fix Thermoblue unable to contact server/ Thermoblue internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Thermoblue » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Thermoblue » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Thermoblue on android.

Solve Thermoblue black/white screens issue on Android:

Follow the Thermoblue android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Suhua Zhao, developers of Thermoblue.

About this app

- Thermometer and Humidity Sensor for in- and outdoor use.