Retail Store Manager app not working? crashes or has problems?

Retail Store Manager Status

Last Updated on 2020-05-22 by SuperNova Tech

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Common Retail Store Manager Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Retail Store Manager app on iOS and Android devices. Solve all Retail Store Manager app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Retail Store Manager iPhone Issues and Solutions

Retail Store Manager iOS app crashes, not working, errors
Retail Store Manager iOS app network issues
Retail Store Manager on iOS has black/white screen

Retail Store Manager Android App Issues and Solutions

Retail Store Manager has errors/crashing/not working
Retail Store Manager server network connectivity issues
Retail Store Manager has black screen

Retail Store Manager iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Retail Store Manager app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Retail Store Manager app crashes or not working on Iphone (iOS):

Close and restart the Retail Store Manager app on iPhone
Update Retail Store Manager app to the Latest Version for iOS
Uninstall and reinstall Retail Store Manager iPhone app
Update your iPhone to the latest iOS version

Fix Retail Store Manager on iPhone unable to connect to server/internet connection issues::

To resolve Retail Store Manager network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Retail Store Manager black/white screen (blank screen) on iPhone:

Follow the Retail Store Manager iOS app troubleshooting guide Here →

Retail Store Manager Android App Issues and Solutions

Fix Retail Store Manager not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Retail Store Manager app issues:

Force Stop the Retail Store Manager App
1. On android, goto "Settings" » click Retail Store Manager app. » click "Force Stop".

Update Retail Store Manager to the latest version on PlayStore

Clear Retail Store Manager App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Retail Store Manager app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Retail Store Manager.

Fix Retail Store Manager unable to contact server/ Retail Store Manager internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Retail Store Manager » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Retail Store Manager » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Retail Store Manager on android.

Solve Retail Store Manager black/white screens issue on Android:

Follow the Retail Store Manager android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SuperNova Tech, developers of Retail Store Manager.

About this app

Retail Store Manager is a system to mange sales for retailers, small business owners, resellers and traders. Products support multiple units of measurements like Kg, lbs, meter, ton, etc. •Generate Invoice PDF, Preview and Send Email to Customer. •Add shipment details like shipping address, tracking number, etc. •Create folders organize your business documents like sales invoices, purchase orders, expense receipts, inventory reports,etc.