Hawaii.gov app not working? crashes or has problems?

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Last Updated on 2017-11-07 by State of Hawaii

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Common Hawaii.gov Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Hawaii.gov app on iOS and Android devices. Solve all Hawaii.gov app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Hawaii.gov iPhone Issues and Solutions

Hawaii.gov iOS app crashes, not working, errors
Hawaii.gov iOS app network issues
Hawaii.gov on iOS has black/white screen

Hawaii.gov Android App Issues and Solutions

Hawaii.gov has errors/crashing/not working
Hawaii.gov server network connectivity issues
Hawaii.gov has black screen

Hawaii.gov iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Hawaii.gov app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Hawaii.gov app crashes or not working on Iphone (iOS):

Close and restart the Hawaii.gov app on iPhone
Update Hawaii.gov app to the Latest Version for iOS
Uninstall and reinstall Hawaii.gov iPhone app
Update your iPhone to the latest iOS version

Fix Hawaii.gov on iPhone unable to connect to server/internet connection issues::

To resolve Hawaii.gov network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Hawaii.gov black/white screen (blank screen) on iPhone:

Follow the Hawaii.gov iOS app troubleshooting guide Here →

Hawaii.gov Android App Issues and Solutions

Fix Hawaii.gov not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Hawaii.gov app issues:

Force Stop the Hawaii.gov App
1. On android, goto "Settings" » click Hawaii.gov app. » click "Force Stop".

Update Hawaii.gov to the latest version on PlayStore

Clear Hawaii.gov App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Hawaii.gov app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Hawaii.gov.

Fix Hawaii.gov unable to contact server/ Hawaii.gov internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Hawaii.gov » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Hawaii.gov » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Hawaii.gov on android.

Solve Hawaii.gov black/white screens issue on Android:

Follow the Hawaii.gov android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at State of Hawaii, developers of Hawaii.gov.

About this app

Why wait inline? Get it done online. eHawaii. gov is your connection to Hawai‘i State government, business, visitor and kama'aina information and services.