🏷️ About: bigWebApps HelpDesk offers a web based help desk, asset management and time and billing solution to organizations who need a complete solution in managing their customer support. Brought to you by popular demand, HelpDesk for iPhone now allows you to provide awesome customer support away from your desk while you are in the field.
by Aaron J. Kelley
Before the latest update/refresh, HelpDesk worked fine. Now, it is always refreshing and saying there is an error. It does not stay completely updated even after refreshing, causing me to have to log out and back in. Please release an update patch to fix this, I use this a lot when I'm walking around away from my desk.
by Bmcelvy
Can't sign in to my account...
by Youbo
This has great potential, but needs some work. The scrolling is very choppy, which is the main reason I tend to just open the web page. I would also like to have similar sort options as the web page. I love that you can attach photos!
by GreyHatBrat
When scrolling through "my tickets" it's not really smooth. Also, it would be nice if you could arrange by oldest first.
by Adam Harrelson
Thanks BigWebApps! This is great. I do want to see an "all tickets" option if possible. Right now only "my tickets" are available. Other than that, it's perfect!
by JimboNGreene
Love HelpDesk! Brilliant idea to provide access to BigWebApps while mobile. Please include showing all tickets where I am user or alternate tech, then five stars!
by JeffKling
Need it formatted for the iPad. Then 5/5
by Shadowcah
Better than the website. Website sluggish now after the updates the past year. Great app
by Proctor Laptop
As a user attached to his iPhone this makes managing my this app tickets SO much easier, plus I love the addition of the gravitar!
by WPatrickClements
Excellent way to check and create quick tickets away from my desk
Yes. HelpDesk Mobile is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 3 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.3/5 . Justuseapp Safety Score for HelpDesk Is 38.5/100.
Yes. HelpDesk Mobile is legit, but not 100% legit to us. This conclusion was arrived at by running over 3 HelpDesk Mobile User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for HelpDesk Is 53.1/100..
HelpDesk Mobile works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
bigWebApps HelpDesk offers a web based help desk, asset management and time and billing solution to organizations who need a complete solution in managing their customer support.
Brought to you by popular demand, HelpDesk for iPhone now allows you to provide awesome customer support away from your desk while you are in the field.
The iPhone application is an extension of the online version allowing you flexibility to create new tickets, assign time, and close out tickets all in real time.
It’s a little bit of support love in your pocket.
