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Common HelpDesk Problems & Solutions. Troubleshooting Guide

       


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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at bigWebApps, developers of HelpDesk.




About this app

bigWebApps this app offers a web based help desk, asset management and time and billing solution to organizations who need a complete solution in managing their customer support.  Brought to you by popular demand, this app for iPhone now allows you to provide awesome customer support away from your desk while you are in the field.  The iPhone application is an extension of the online version allowing you flexibility to create new tickets, assign time, and close out tickets all in real time.  It’s a little bit of support love in your pocket.