Are you having issues? Select the issue you are having below and provide feedback to Ulster Bank RI.
Complete guide to troubleshoot Ulster Bank RI app on iOS and Android devices. Solve all Ulster Bank RI app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NatWest Group plc, developers of Ulster Bank RI.
From being able to quickly check your account balances and transactions, to moving money between accounts, sending money securely to others and paying someone new up to €1000 without a card reader or getting cash from an ATM without your debit card, our app gives you greater control of your finances. You must have at least €10 available in your account and an active debit card (locked or unlocked). • Fingerprint and facial recognition are available on selected devices. • Spending - You must be aged 16+. Joint account holders should register separately. • Savings goal available on instant access savings accounts. • My Loyalty Cards is available to customers aged 18+. You can log in to UlsterBankRI safely with your fingerprint, face or secure passcode and there is always a confirmation check to make sure you’re paying the right person or business. • There is a maximum of 5 payments totalling €1000 per day. Only available for Personal and Premier Current accounts. • You can create one Travel Plan at a time, for a maximum period of 90 days, that includes up to seven countries. It’s available to customers aged 11+ with compatible devices and a ROI or international mobile number in specific countries. The Travel Plan will apply to debit cards only, attached to accounts that are managed via mobile banking, and only in your name. You can however switch these off for your device by visiting the ‘settings’ menu and the ‘accessibility’ menu where you will be able to find animation control settings within this menu (note this is not within our app but on your devices settings itself). We monitor your account 24/7 for unusual activity and will refund any money paid out of your account as long as you keep your security information safe. With our app you’re covered by our secure banking promise, which makes it one of the safest ways to bank. You must be aged 16 or over. • Get Cash - Withdraw up to €130 every 24 hours at our branded ATMs. If you need a hand with anything, our Secure Messaging tool lets you to contact us in-app for any extra help. Our app makes your day-to-day banking easy, quick and secure. Please note that UlsterBankRI contains images when logging in, that may cause a reaction in individuals who are photosensitive. By downloading this application, you are accepting the terms and conditions which can be viewed at ulsterbank. ie/mobileterms. You can manage your bills easily and check the details of standing orders.