Yandex.Money app not working? crashes or has problems?

Yandex.Money Status

Last Updated on 2020-01-20 by Yandex LLC

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Common Yandex.Money Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Yandex.Money app on iOS and Android devices. Solve all Yandex.Money app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Yandex.Money iPhone Issues and Solutions

Yandex.Money iOS app crashes, not working, errors
Yandex.Money iOS app network issues
Yandex.Money on iOS has black/white screen

Yandex.Money Android App Issues and Solutions

Yandex.Money has errors/crashing/not working
Yandex.Money server network connectivity issues
Yandex.Money has black screen

Yandex.Money iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Yandex.Money app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Yandex.Money app crashes or not working on Iphone (iOS):

Close and restart the Yandex.Money app on iPhone
Update Yandex.Money app to the Latest Version for iOS
Uninstall and reinstall Yandex.Money iPhone app
Update your iPhone to the latest iOS version

Fix Yandex.Money on iPhone unable to connect to server/internet connection issues::

To resolve Yandex.Money network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Yandex.Money black/white screen (blank screen) on iPhone:

Follow the Yandex.Money iOS app troubleshooting guide Here →

Yandex.Money Android App Issues and Solutions

Fix Yandex.Money not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Yandex.Money app issues:

Force Stop the Yandex.Money App
1. On android, goto "Settings" » click Yandex.Money app. » click "Force Stop".

Update Yandex.Money to the latest version on PlayStore

Clear Yandex.Money App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Yandex.Money app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Yandex.Money.

Fix Yandex.Money unable to contact server/ Yandex.Money internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Yandex.Money » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Yandex.Money » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Yandex.Money on android.

Solve Yandex.Money black/white screens issue on Android:

Follow the Yandex.Money android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Yandex LLC, developers of Yandex.Money.

About this app

Add money to mobile phone, travel card, and gaming account balances. Pay for Internet and utility services. Send transfers. Get cashback for online and offline payments. Choose discounts for apparel and appliances. Scan all your loyalty cards, so they're always in the wallet. Keep your spendings in check with the expense analytics system. — 5% for payments made with a Yandex. — spend points wherever Yandex.