Sign app not working? crashes or has problems?

Sign Status

Sign PDF documents directly from your iPad or iPhone with JotNot Signature. Pay
once, and get unlimited signing forever.

I have a problem with Sign

Are you having issues? Select the issue you are having below and provide feedback to Sign.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Common dislikes about Sign app

- Does not work on all documents

- May crash frequently, requiring saving after every two edits to avoid losing work

- May stretch out text after saving, requiring redoing everything

- May not open on some devices, such as iPhone 8

Have a Problem with Sign by JotNot - fill and sign PDF form or sign PDF document? Report Issue

Common Sign Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Sign app on iOS and Android devices. Solve all Sign app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Sign iPhone Issues and Solutions

Sign iOS app crashes, not working, errors
Sign iOS app network issues
Sign on iOS has black/white screen

Sign Android App Issues and Solutions

Sign has errors/crashing/not working
Sign server network connectivity issues
Sign has black screen

Sign iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Sign app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Sign app crashes or not working on Iphone (iOS):

Close and restart the Sign app on iPhone
Update Sign app to the Latest Version for iOS
Uninstall and reinstall Sign iPhone app
Update your iPhone to the latest iOS version

Fix Sign on iPhone unable to connect to server/internet connection issues::

To resolve Sign network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Sign black/white screen (blank screen) on iPhone:

Follow the Sign iOS app troubleshooting guide Here →

Sign Android App Issues and Solutions

Fix Sign not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Sign app issues:

Force Stop the Sign App
1. On android, goto "Settings" » click Sign app. » click "Force Stop".

Update Sign to the latest version on PlayStore

Clear Sign App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Sign app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Sign.

Fix Sign unable to contact server/ Sign internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Sign » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Sign » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Sign on android.

Solve Sign black/white screens issue on Android:

Follow the Sign android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MobiTech 3000 LLC, developers of Sign.

0% Contact Match

Developer: Adobe

E-Mail: [email protected]

Website: Visit Sign Website

About this app

Additionally, you can add a password lock to the entire app to prevent access to your JotNot Signature files by unauthorized persons. JotNot Signature makes it simple to this app documents in electronic format without having to print them out. Use JotNot Signature's built-in signature pad to this app your name and drop it into your document directly. this app PDF documents directly from your iPad or iPhone with JotNot Signature. Use JotNot Signature for signing, and then open it in JotNot Fax for faxing. Once signed, share your document via email, or copy it to a cloud storage service, such as iCloud Drive, Dropbox, Google Drive, Box, or OneDrive. JotNot Signature is the perfect companion to JotNot Fax. For added security, password-protect your signed document before emailing or sharing. Use text, date, and checkmark annotations to fill out forms electronically. Pay once, and get unlimited signing forever.