IBM Micromedex NeoFax Reviews

IBM Micromedex NeoFax Reviews

Published by on 2022-08-16

🏷️ About: IBM Micromedex NeoFax app is free to subscribers of IBM Micromedex NeoFax online. IBM Micromedex NeoFax app is a reliable resource for on-the-go access to evidence-based drug information to efficiently and safely manage drug therapy for neonatal patients.


       


Overall Customer Experience 😎


πŸ‘ΏπŸ€¬πŸ˜  Negative experience
56.8%

πŸ˜ŽπŸ‘ŒπŸ”₯ Positive experience
23.0%

πŸ™„πŸ’…πŸ«₯ Neutral
20.2%

~ from Justuseapp.com NLP analysis of 22 combined software reviews.



Summary of Customer Reviews (Takeaways): πŸ’Ž

- Provides useful reference for NICU

- App was recently updated



Read 16 Customer Service Reviews πŸ‘ΏπŸ€¬πŸ˜‘πŸ˜ πŸ’’πŸ˜€

1.8 out of 5

No dark mode support

2022-08-22

App was literally updated 3 weeks ago. It’s now March 2020. Plenty of previous reviews have addressed the fact that IBMMicromedexNeoFax fails to work with dark mode and developers have blatantly ignored them. That’s just the most recent minor issue on top of the years worth of account access issues that also haven’t been addressed. Would not recommend investing money in an app or company that clearly doesn’t care about users or usability as demonstrated by continued refusal to fix the most common and basic problems with IBMMicromedexNeoFax .

Poor form

2022-09-23

After decades of promoting and using Neofax, they have made an unannounced change to access. Followed instructions to turn off wifi and add with my data. Didn't work. As a NICU x40yrs, I feel disrespected by a company.

Terrible access

2022-10-24

Could not get back in day after purchase. Had to write support and wait days for useful response; finally was able to access app, but same thing kept happening. Repurchased and was OK for a while, but same problem has recurred.
Cannot believe ineptitude of this publishing company ( or wherever it is), where one cannot access the purchase.
I recommend Pediatric version of Lexicomp instead.

Bad app

2022-11-25

App does not work.

Doesn't work :(

2022-12-26

I wish I had read the reviews before purchasing. It won't even open now I'm out $30.

So broken, so sad....

2023-01-27

Your app won't work please fix. It will not open before or even after this latest update.

App doesn't work

2023-02-28

Just completely wasted 30 dollars on an app that doesn't work. I may contact bbb about this. Won't even open

Nnpccf

2023-03-29

I'm so mad that I bought IBMMicromedexNeoFax. It absolutely will not download. I even tried and paid for the second time I believe, and now I am just screwed. Does anyone know how to get a refund? Sooo peeeeved!

Horrible

2023-04-30

First of all, it says it's a 2.99$ a year until the last moment when it says it's 32.09$ and I accidentally hit accept. Second of all, it won't even open. Piece of crap and I want my money back

Unable to use in dark mode 😑

2023-05-31

On light mode, it looks fine, but on dark mode, can’t read medication lists 😱

Continually entering password

2023-07-02

I work for an institution that subscribes. Every time I get into IBMMicromedexNeoFax I have to re enter the password. The instructions say the password has to only be entered once a year. I wouldn’t pay for IBMMicromedexNeoFax.

Huge disappointment

2023-08-02

App is unusable in dark mode, and last updated a year ago. Well if you’re going to bother providing an application atleast make sure its updated to current software.

Waste app needs update

2023-09-03

Whenever I have to use it will update database and ask for password
Tried deleting IBMMicromedexNeoFax and reinstalling with no change..
Updated to latest IOS .. with no change..

Worst support

2023-10-05

If you change your phone or update IBMMicromedexNeoFax , you will have to pay again to use IBMMicromedexNeoFax . Approached support to get help but received a lengthy email asking to install from purchased section and create new user and ID. But this will charge another subscription. Once I replied back to email, my case was closed and same reply (template) received. Worst support service received ever..

MAKE APP COMPATIBLE WITH THE DARK BACKGROUND FEATURE OF IOS13 !!!!!!!

2023-11-05

DEVELOPER
GET SERIOUS AND MAKE APP COMPATIBLE WITH THE DARK BACKGROUND FEATURE OF IOS13 !!!!!!!

Useful, but needs work

2023-12-07

Haven't had any _recent_ problems with downloading and installing IBMMicromedexNeoFax. When we bought it in 2013, I _did_ have problems getting it up and going on an iPad and an iPhone. We use it as a beside reference in a NICU. Be aware that backing your device up does _not_ restore the password, and you can get billed again for your subscription. Apple can, at their discretion, refund duplicate billing, but there is no guarantee. It's a useful reference, but support and billing need improvement. Because it's an in-app purchase, Apple collects, but has limited options with problems.



Is IBM Micromedex NeoFax Safe? πŸ€—πŸ™


Yes. IBM Micromedex NeoFax is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 22 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.8/5 . Justuseapp Safety Score for IBM Micromedex NeoFax Is 28.8/100.


Is IBM Micromedex NeoFax Legit? πŸ’―


Yes. IBM Micromedex NeoFax is legit, but not 100% legit to us. This conclusion was arrived at by running over 22 IBM Micromedex NeoFax User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for IBM Micromedex NeoFax Is 54.1/100..


Is IBM Micromedex NeoFax not working? 🚨


IBM Micromedex NeoFax works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with IBM Micromedex NeoFax? Post a Review




Features

Do you work at a facility that subscribes to IBM Micromedex NeoFax? Check with your Chief of Pediatrics, Director of Pediatrics, Director of the NICU, Directory of Pharmacy, Chief Medical Officer, Chief Nursing Officer, Medical Librarian, or anyone else at your facility responsible for clinical reference information.

IBM Micromedex NeoFax app is a reliable resource for on-the-go access to evidence-based drug information to efficiently and safely manage drug therapy for neonatal patients.

IBM Micromedex NeoFax drug information is intended for full-term babies up to 28 days of age (PNA) and preterm babies up to 44 weeks postmenstrual age (GA + PNA).

IBM Micromedex NeoFax is a trusted source for neonatal drug dosing, based on the strict editorial policies and practices that have guided IBM Micromedex NeoFax for more than 30 years.

The drug monographs cover information including: dose, administration, uses, contraindications/precautions, adverse effects, monitoring, pharmacology, special considerations/preparation, solution- and drug-drug compatibility/incompatibility information, and references.

If you work at a facility that subscribes to IBM Micromedex NeoFax, free access requires a password.

Evidence-based, fully referenced neonatal-specific drug information enables clinicians to make informed treatment decisions.

This mobile app also includes a comprehensive enteral formulas component providing nutritional information for approximately 60 different neonatal and infant formulas, and human milk fortifiers.

IBM Micromedex NeoFax app is free to subscribers of IBM Micromedex NeoFax online.

It allows clinicians to make accurate and more informed treatment decisions at the point of care, while minimizing errors in this vulnerable patient population.

An internet connection is not required, allowing you to make decisions with confidence at anytime, from anywhere.

Existing paid customers will continue to have access to the content going forward.

This neonatal-specific app has clinical value for doctors, nurses, and pharmacists.

  Customer Service/Support
Developer:
Truven Health Analytics Inc.