Contact iRewardChart Support

UPDATE- AFTER UNLINKING MY FACEBOOK ACCOUNT THE APP WORKED; ***HOWEVER*** AFTER UPDATING TO iOS 11.1 the APP NO LONGER EVEN OPENS 😣 After setting up kids in irewards, I synced to my account with my Facebook. Since doing so, the app will not open. I deleted the app and reinstalled, which deleted everything I had set up. Basically, if you don't feel like doing a bunch of work for nothing don't hit the select to sync with Facebook option!!! Developers finally wrote me back and told me error would be fixed with next update -who knows when that will be! If you're thinking about purchasing this app you should make sure they have released a new update. The last update was May 2017 which is the version I’m having problems with. So if it has not been updated then don't bother wasting your money! Hopefully they resolve this issue soon, because it has the potential to be very useful!

First, you have to buy the premium version for this to be useful. Not a big deal as I don't mind paying for valuable apps (I have upgraded many apps for as much as $20). However, this developer wants to squeeze as much as possible by making you think the upgrade fee is just 3.99. However, it is 3.99 per device even if you have Family Sharing. So, I can't share the app between my iPad and phone without paying for the upgrade again. Reached out to customer service multiple times and they basically said "Tough Luck". Don't buy it if you consistently use multiple devices as a family. If you only use one device as a family, you are probably fine. As for the app, I would say 50-60% is intuitive and the remainder just takes some clicking around to figure out how to customize. Customer service response time is fine, but pretty easy when you just have to respond with "too bad" all day. Perfect business model for AI canned responses I guess.

I have a 7 year old and a 4 year old and this app is NOT good for them. The kids earn a certain number of points for each assigned task then the rewards equal a certain number of points. To keep my little ones engaged I do the points on a weekly basis and do not let them carry over but this app does not allow an easy way to clear out the balance. Also if you accidentally tap a task there is no way to undo it, so now you're kid has extra stars that they didn't earn. I contacted them on this and never heard back. I don't find that it's user friendly at all.