My Account Lite app not working? crashes or has problems?

My Account Lite Status

Last Updated on 2015-07-30 by Aymeric Affouard

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Common My Account Lite Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot My Account Lite app on iOS and Android devices. Solve all My Account Lite app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

My Account Lite iPhone Issues and Solutions

My Account Lite iOS app crashes, not working, errors
My Account Lite iOS app network issues
My Account Lite on iOS has black/white screen

My Account Lite Android App Issues and Solutions

My Account Lite has errors/crashing/not working
My Account Lite server network connectivity issues
My Account Lite has black screen

My Account Lite iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever My Account Lite app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix My Account Lite app crashes or not working on Iphone (iOS):

Close and restart the My Account Lite app on iPhone
Update My Account Lite app to the Latest Version for iOS
Uninstall and reinstall My Account Lite iPhone app
Update your iPhone to the latest iOS version

Fix My Account Lite on iPhone unable to connect to server/internet connection issues::

To resolve My Account Lite network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix My Account Lite black/white screen (blank screen) on iPhone:

Follow the My Account Lite iOS app troubleshooting guide Here →

My Account Lite Android App Issues and Solutions

Fix My Account Lite not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent My Account Lite app issues:

Force Stop the My Account Lite App
1. On android, goto "Settings" » click My Account Lite app. » click "Force Stop".

Update My Account Lite to the latest version on PlayStore

Clear My Account Lite App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "My Account Lite app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch My Account Lite.

Fix My Account Lite unable to contact server/ My Account Lite internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click My Account Lite » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got My Account Lite » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch My Account Lite on android.

Solve My Account Lite black/white screens issue on Android:

Follow the My Account Lite android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Aymeric Affouard, developers of My Account Lite.

About this app

Fast, fun and very easy to manage your bank account. My Account will help you to know how much money you have and how much you will have on your bank account ! The Lite version has all the features of the full one. But you can enter only 30 operations.