Scanner Pro Status

Last Updated on 2023-02-26 by Friendly Developer

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Common Scanner Pro Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Scanner Pro app on iOS and Android devices. Solve all Scanner Pro app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Scanner Pro iPhone Issues and Solutions

Scanner Pro iOS app crashes, not working, errors
Scanner Pro iOS app network issues
Scanner Pro on iOS has black/white screen

Scanner Pro Android App Issues and Solutions

Scanner Pro has errors/crashing/not working
Scanner Pro server network connectivity issues
Scanner Pro has black screen

Scanner Pro iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Scanner Pro app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Scanner Pro app crashes or not working on Iphone (iOS):

Close and restart the Scanner Pro app on iPhone
Update Scanner Pro app to the Latest Version for iOS
Uninstall and reinstall Scanner Pro iPhone app
Update your iPhone to the latest iOS version

Fix Scanner Pro on iPhone unable to connect to server/internet connection issues::

To resolve Scanner Pro network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Scanner Pro black/white screen (blank screen) on iPhone:

Follow the Scanner Pro iOS app troubleshooting guide Here →

Scanner Pro Android App Issues and Solutions

Fix Scanner Pro not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Scanner Pro app issues:

Force Stop the Scanner Pro App
1. On android, goto "Settings" » click Scanner Pro app. » click "Force Stop".

Update Scanner Pro to the latest version on PlayStore

Clear Scanner Pro App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Scanner Pro app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Scanner Pro.

Fix Scanner Pro unable to contact server/ Scanner Pro internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Scanner Pro » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Scanner Pro » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Scanner Pro on android.

Solve Scanner Pro black/white screens issue on Android:

Follow the Scanner Pro android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Friendly Developer, developers of Scanner Pro.

About this app

We provide quick QR code generation for URLs, products, business cards, phone numbers and social media. QR code scanning - You can scan the QR code to get the content inside the QR code. Scanner Pro - QRcore & OCR provides users with the function of creating and scanning QR codes, and you can also take pictures with text to get text that can be copied. QR Code Creation - You can create your own QR code in several ways. QR code scanning - You can scan the QR code or one-dimensional code on the menu or product to obtain the hidden information or links of the QR code, and you can find more scenarios where the QR code is used.