Keeper Protect app not working? crashes or has problems?

Keeper Protect Status

Last Updated on 2022-02-09 by Viktor Plot

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Common Keeper Protect Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Keeper Protect app on iOS and Android devices. Solve all Keeper Protect app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Keeper Protect iPhone Issues and Solutions

Keeper Protect iOS app crashes, not working, errors
Keeper Protect iOS app network issues
Keeper Protect on iOS has black/white screen

Keeper Protect Android App Issues and Solutions

Keeper Protect has errors/crashing/not working
Keeper Protect server network connectivity issues
Keeper Protect has black screen

Keeper Protect iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Keeper Protect app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Keeper Protect app crashes or not working on Iphone (iOS):

Close and restart the Keeper Protect app on iPhone
Update Keeper Protect app to the Latest Version for iOS
Uninstall and reinstall Keeper Protect iPhone app
Update your iPhone to the latest iOS version

Fix Keeper Protect on iPhone unable to connect to server/internet connection issues::

To resolve Keeper Protect network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Keeper Protect black/white screen (blank screen) on iPhone:

Follow the Keeper Protect iOS app troubleshooting guide Here →

Keeper Protect Android App Issues and Solutions

Fix Keeper Protect not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Keeper Protect app issues:

Force Stop the Keeper Protect App
1. On android, goto "Settings" » click Keeper Protect app. » click "Force Stop".

Update Keeper Protect to the latest version on PlayStore

Clear Keeper Protect App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Keeper Protect app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Keeper Protect.

Fix Keeper Protect unable to contact server/ Keeper Protect internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Keeper Protect » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Keeper Protect » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Keeper Protect on android.

Solve Keeper Protect black/white screens issue on Android:

Follow the Keeper Protect android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Viktor Plot, developers of Keeper Protect.

About this app

Keeper Protect — Provides the opportunity to enjoy surfing the Internet without wasting time watching useless ads, which allows you to speed up the loading of web pages and protect yourself from tracking on various resources.