Secure Data app not working? crashes or has problems?

Secure Data Status

Last Updated on 2021-03-17 by ALEX S & E

I have a problem with Secure Data

Are you having issues? Select the issue you are having below and provide feedback to Secure Data.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Secure Data: Protection? Report Issue

Common Secure Data Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Secure Data app on iOS and Android devices. Solve all Secure Data app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Secure Data iPhone Issues and Solutions

Secure Data iOS app crashes, not working, errors
Secure Data iOS app network issues
Secure Data on iOS has black/white screen

Secure Data Android App Issues and Solutions

Secure Data has errors/crashing/not working
Secure Data server network connectivity issues
Secure Data has black screen

Secure Data iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Secure Data app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Secure Data app crashes or not working on Iphone (iOS):

Close and restart the Secure Data app on iPhone
Update Secure Data app to the Latest Version for iOS
Uninstall and reinstall Secure Data iPhone app
Update your iPhone to the latest iOS version

Fix Secure Data on iPhone unable to connect to server/internet connection issues::

To resolve Secure Data network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Secure Data black/white screen (blank screen) on iPhone:

Follow the Secure Data iOS app troubleshooting guide Here →

Secure Data Android App Issues and Solutions

Fix Secure Data not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Secure Data app issues:

Force Stop the Secure Data App
1. On android, goto "Settings" » click Secure Data app. » click "Force Stop".

Update Secure Data to the latest version on PlayStore

Clear Secure Data App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Secure Data app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Secure Data.

Fix Secure Data unable to contact server/ Secure Data internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Secure Data » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Secure Data » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Secure Data on android.

Solve Secure Data black/white screens issue on Android:

Follow the Secure Data android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ALEX S & E, developers of Secure Data.

About this app

Secure Data: Protection blocks trackers and badware in all your apps, giving back your privacy and protecting you online. Secure Data: Protection features protects you from different threats, creating the complete solution for protecting your personal data, browsing history, and sensitive connections.