Dija app not working? crashes or has problems?

Dija Status

Last Updated on 2021-10-05 by Dija

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Common Dija Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Dija app on iOS and Android devices. Solve all Dija app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Dija iPhone Issues and Solutions

Dija iOS app crashes, not working, errors
Dija iOS app network issues
Dija on iOS has black/white screen

Dija Android App Issues and Solutions

Dija has errors/crashing/not working
Dija server network connectivity issues
Dija has black screen

Dija iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Dija app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Dija app crashes or not working on Iphone (iOS):

Close and restart the Dija app on iPhone
Update Dija app to the Latest Version for iOS
Uninstall and reinstall Dija iPhone app
Update your iPhone to the latest iOS version

Fix Dija on iPhone unable to connect to server/internet connection issues::

To resolve Dija network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Dija black/white screen (blank screen) on iPhone:

Follow the Dija iOS app troubleshooting guide Here →

Dija Android App Issues and Solutions

Fix Dija not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Dija app issues:

Force Stop the Dija App
1. On android, goto "Settings" » click Dija app. » click "Force Stop".

Update Dija to the latest version on PlayStore

Clear Dija App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Dija app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Dija.

Fix Dija unable to contact server/ Dija internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Dija » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Dija » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Dija on android.

Solve Dija black/white screens issue on Android:

Follow the Dija android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Dija, developers of Dija.

About this app

You see, people are busy living their lives, which means they have better things to do than wander up and down the supermarket aisles or wait an eternity for their online delivery to arrive. From your full weekly shop to those late night ice cream urges, we’ll deliver your groceries in 10 minutes at supermarket prices. Groceries delivered in 10 minutes. Sounds too good to be true, right? Think again. Better yet, there’ll be no missing items and no substitutes.