🏷️ About: ***To register for the Plus application, you must be an active patient of AdaptHealth/Solara Medical Supplies who have placed an order within the past 6 months. *** Plus is an award-winning, in-app digital assistant, that provides tailored guidance in the moment.
- Allows users to track multiple health data in one place
- Generates reports that can be shared with doctors
- Excellent customer support
by Vsica
Order dates are wrong in Plus so I still have to call to get new supplies. Says I’m not eligible for three months when I’m actually eligible today.
by Kkfuller
Plus is absolutely horrible. I recently moved and went to Plus to update my new address. Nope, not an option. So I went to the Solara website and tried there. Nope, you are sent to a page to send in an email to ask a question. So I went back to Plus to try and put in a new order. During the ordering process you are asked several questions, one of them being “Do you have a new address?” I clicked “yes” and before you finish there is an area to type any changes to your order including new address or new insurance. My order was placed and is now going to my old address. I would say both Plus snd their website look like they were built by kids in high school, but I’ve had seen the work kids can do nowadays and it would be an insult. The only way to contact them for you to call and wait on hold for about an hour. Except for the countless sales calls to let you know you can order more supplies.
by BJamesB007
I downloaded Plus to try and communicate with Solara since Insulet/Omnipod is making me go through them. I have had to order my pumps through various pump suppliers on line since changing to Omnipod Dash in the fall of 2021. There is no way to communicate with Solara since I will never wait over an hour on their phone line. I have asked Insulet to try and help. They texted me the link to Plus but there is no mention of pumps at all - only my Dexcom sensors.
by ARICUR
Plus is non-functional on my otherwise functional iPhone 12 Pro Max.
Freezes on each screen and can’t get past the 3rd question when trying to reorder supplies. I had to use the website through Safari.
It would be great if it worked.
by Ginabirk
Terrible Customer service will not correct errors
In data❗️For many of us these supplies mean
The difference between a totally Chaotic existence,and precious moments of peace.the attitude of your telephone personnel toward
Customer service is Discusting❗️
Regina. (415) 218-2515. T1 D 68 Yrs
by 3/4 Old
Gets harder to work on the weekends as it constantly has you sign in sometimes it doesn’t take you input. It’s getting making it where I need something else to keep my records. When are y’all going to fix Plus. I don’t see anything that is award winning
Carl Goen
by Marzapan135
whenever I open or restart Plus it gets stuck on the screen for adding medication. Once I added all my medications it still won’t let me access the rest of Plus .
by RunnerSW
Limited time using this and already very disappointed. As with most things associated with Solara, this is not user friendly. Does not allow you to choose or opt out of reminders- keeps asking for my weight and gives me a “ weekly report” whether I want it or not. An envelope icon on the upper right side of the screen is inactive on my i-phone 11 (on which other apps work great). Tech support is not as available for west coast and mountain time users because they are only available M- F to 6 pm EST. No help on weekends. I finally figured out that I have to go to “weekly reports” to make these “unread” but inaccessible messages go away, and even then, I cannot delete them. Also looks like ordering from Solara via Plus may be much slower than over the phone. Ordered a transmitter on Friday last week and still only says “preparing your order” 5 days later. If I could give this a zero, I would. Question: What are they doing with all of the detailed medical data users are entering IF you choose to do that?
by Cyclomanniac
I routinely us 1/2 units of insulin. I cannot enter less than whole units. The other thing is the regular loss of server connection making entries delayed.
by Hejoti
Perfect one-stop shop for tracking all of my health data! I’m a diabetic & have recently been experiencing random, extremely low dips in my blood pressure that, so far, we haven’t been able to explain (blood work all normal). My doctor asked that I begin keeping a detailed diary of my glucose, BP, when & what I eat, water intake & when I’m taking my meds so we can try to see if there’s a pattern that could explain why it’s happening — Plus lets me track all of that in one spot AND will generate reports that I can share with my doctor.
I ran into one tiny glitch when I tried to link to Apple health (it caused Plus to freeze / crash), and I wound up uninstalling & had trouble locating Plus to reinstall it. Tech support was awesome — spoke with Lena who was super nice / helpful & got me back up & running!
by BMcL8
Lena made my day!!!
She walked me through my this app app and displayed the patience of a saint while dealing with this old fossil..
Everything is batter due to Lovely Lena’s assistance…. Thanx again
Ben McLure
by Bill2023842
Plus is fantastic! Support is excellent! Makes dealing with Solara a pleasure!
by Trekkie59
Plus simplifies the ordering process without the need to order supplies by phone.
by Ronidia
The support for Plus is excellent! They can reach Solara medical and fix Isaura way quicker than I could! Thank you Lena for all of your help!
Yes. Plus by AdaptHealth is very safe to use. This is based on our NLP (Natural language processing) analysis of over 80 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.7/5 . Justuseapp Safety Score for Plus Is 43.2/100.
Yes. Plus by AdaptHealth is a totally legit app. This conclusion was arrived at by running over 80 Plus by AdaptHealth User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Plus Is 81/100..
Plus by AdaptHealth works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
● Apple Health® Integration - Sync your Steps, Activities, Sleep, Blood Glucose, Blood Pressure and Weight from Apple Health Application.
***To register for the Plus application, you must be an active patient of AdaptHealth/Solara Medical Supplies who have placed an order within the past 6 months.
Plus is intended to promote, track, and encourage healthy choices among individuals with existing diagnoses of diabetes.
Achieve your diabetes health goals through Plus’ guidance, education, motivation, and accountability.
Plus is an award-winning, in-app digital assistant, that provides tailored guidance in the moment.
Plus is not intended for diagnosis or treatment and does not replace a physician’s judgment in any way.
Plus logos and other branding elements© 2021 AdaptHealth LLC.
You can now see this information in a comprehensive logbook view and share with your clinician.
Plus is intended for visitors from the United States.
Content @ 2021 Welldoc, Inc.
Distributed by AdaptHealth LLC.
