RDP Field Survey app not working? crashes or has problems?

RDP Field Survey Status

Last Updated on 2022-06-16 by Reinke Manufacturing Co., Inc.

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Common RDP Field Survey Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot RDP Field Survey app on iOS and Android devices. Solve all RDP Field Survey app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

RDP Field Survey iPhone Issues and Solutions

RDP Field Survey iOS app crashes, not working, errors
RDP Field Survey iOS app network issues
RDP Field Survey on iOS has black/white screen

RDP Field Survey Android App Issues and Solutions

RDP Field Survey has errors/crashing/not working
RDP Field Survey server network connectivity issues
RDP Field Survey has black screen

RDP Field Survey iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever RDP Field Survey app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix RDP Field Survey app crashes or not working on Iphone (iOS):

Close and restart the RDP Field Survey app on iPhone
Update RDP Field Survey app to the Latest Version for iOS
Uninstall and reinstall RDP Field Survey iPhone app
Update your iPhone to the latest iOS version

Fix RDP Field Survey on iPhone unable to connect to server/internet connection issues::

To resolve RDP Field Survey network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix RDP Field Survey black/white screen (blank screen) on iPhone:

Follow the RDP Field Survey iOS app troubleshooting guide Here →

RDP Field Survey Android App Issues and Solutions

Fix RDP Field Survey not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent RDP Field Survey app issues:

Force Stop the RDP Field Survey App
1. On android, goto "Settings" » click RDP Field Survey app. » click "Force Stop".

Update RDP Field Survey to the latest version on PlayStore

Clear RDP Field Survey App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "RDP Field Survey app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch RDP Field Survey.

Fix RDP Field Survey unable to contact server/ RDP Field Survey internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click RDP Field Survey » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got RDP Field Survey » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch RDP Field Survey on android.

Solve RDP Field Survey black/white screens issue on Android:

Follow the RDP Field Survey android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Reinke Manufacturing Co., Inc., developers of RDP Field Survey.

About this app

RDP Field Survey allows you to precisely capture the geographic coordinates of field boundaries and obstacles, and export this data into the Reinke Design Pro (RDP) software for designing a new Reinke irrigation system. Once the design has been completed, it can be loaded back into RDPFieldSurvey , to facility accurate placement on site. RDP Field Survey is compatible with most external GPS antennas, achieving sub-meter level accuracy.