QU Symptom Checker app not working? crashes or has problems?

QU Symptom Checker Status

Last Updated on 2020-08-26 by My Own Med, Inc.

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Common QU Symptom Checker Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot QU Symptom Checker app on iOS and Android devices. Solve all QU Symptom Checker app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

QU Symptom Checker iPhone Issues and Solutions

QU Symptom Checker iOS app crashes, not working, errors
QU Symptom Checker iOS app network issues
QU Symptom Checker on iOS has black/white screen

QU Symptom Checker Android App Issues and Solutions

QU Symptom Checker has errors/crashing/not working
QU Symptom Checker server network connectivity issues
QU Symptom Checker has black screen

QU Symptom Checker iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever QU Symptom Checker app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix QU Symptom Checker app crashes or not working on Iphone (iOS):

Close and restart the QU Symptom Checker app on iPhone
Update QU Symptom Checker app to the Latest Version for iOS
Uninstall and reinstall QU Symptom Checker iPhone app
Update your iPhone to the latest iOS version

Fix QU Symptom Checker on iPhone unable to connect to server/internet connection issues::

To resolve QU Symptom Checker network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix QU Symptom Checker black/white screen (blank screen) on iPhone:

Follow the QU Symptom Checker iOS app troubleshooting guide Here →

QU Symptom Checker Android App Issues and Solutions

Fix QU Symptom Checker not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent QU Symptom Checker app issues:

Force Stop the QU Symptom Checker App
1. On android, goto "Settings" » click QU Symptom Checker app. » click "Force Stop".

Update QU Symptom Checker to the latest version on PlayStore

Clear QU Symptom Checker App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "QU Symptom Checker app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch QU Symptom Checker.

Fix QU Symptom Checker unable to contact server/ QU Symptom Checker internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click QU Symptom Checker » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got QU Symptom Checker » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch QU Symptom Checker on android.

Solve QU Symptom Checker black/white screens issue on Android:

Follow the QU Symptom Checker android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at My Own Med, Inc., developers of QU Symptom Checker.

About this app

Help maintain a healthy campus community by checking in daily with the Quinnipiac University Symptom Tracker. Monitor your health and symptoms and get real-time updates from the university.