Roku Channel app not working? crashes or has problems?

Roku Channel Status

Last Updated on 2021-08-05 by ROKU INC

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Common Roku Channel Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Roku Channel app on iOS and Android devices. Solve all Roku Channel app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Roku Channel iPhone Issues and Solutions

Roku Channel iOS app crashes, not working, errors
Roku Channel iOS app network issues
Roku Channel on iOS has black/white screen

Roku Channel Android App Issues and Solutions

Roku Channel has errors/crashing/not working
Roku Channel server network connectivity issues
Roku Channel has black screen

Roku Channel iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Roku Channel app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Roku Channel app crashes or not working on Iphone (iOS):

Close and restart the Roku Channel app on iPhone
Update Roku Channel app to the Latest Version for iOS
Uninstall and reinstall Roku Channel iPhone app
Update your iPhone to the latest iOS version

Fix Roku Channel on iPhone unable to connect to server/internet connection issues::

To resolve Roku Channel network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Roku Channel black/white screen (blank screen) on iPhone:

Follow the Roku Channel iOS app troubleshooting guide Here →

Roku Channel Android App Issues and Solutions

Fix Roku Channel not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Roku Channel app issues:

Force Stop the Roku Channel App
1. On android, goto "Settings" » click Roku Channel app. » click "Force Stop".

Update Roku Channel to the latest version on PlayStore

Clear Roku Channel App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Roku Channel app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Roku Channel.

Fix Roku Channel unable to contact server/ Roku Channel internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Roku Channel » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Roku Channel » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Roku Channel on android.

Solve Roku Channel black/white screens issue on Android:

Follow the Roku Channel android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ROKU INC, developers of Roku Channel.

Verified email ✔✔

E-Mail: feedback@roku.com

Website: 🌍 Visit The Roku App (Official) Website

Privacy Policy: https://www.roku.com/about/privacy

Developer: Roku Inc.

About this app

From thrilling blockbuster films to fresh, groundbreaking original TV series featuring your favorite Hollywood stars on demand, plus 150+ free live channels and premium content, no matter your mood you’re guaranteed to find entertainment you’ll love. • Watch free original series exclusively on The Roku Channel featuring Hollywood’s biggest stars, including Liam Hemsworth, Anna Kendrick, Kevin Hart, Chrissy Teigen, Laurence Fishburne, and more. • Enjoy thousands of free, ad-supported movies and TV episodes (with new episodes added everyday! Access and enjoy our vast catalog of free, live, premium and exclusive Roku Original content including award-winning original series, reality tv, engaging documentaries, comedy, drama, live news, sports, family TV and more. Roku users who have a premium subscription from The Roku Channel can access their subscription content anytime, anywhere with the mobile app. Stream hit TV shows, movies, news and more - all for free with The Roku Channel app. Movie streaming, video streaming, original series, live TV as well as your favorite TV shows - this is TV on your terms. Roku Originals are fresh, groundbreaking TV series—comedies, dramas and reality TV—featuring some of Hollywood’s biggest names. Download The Roku Channel mobile app from Roku, America’s #1 TV streaming platform and let the binge watching begin today.