IMS+ app not working? crashes or has problems?

IMS+ Status

Last Updated on 2022-12-21 by IMS-BIT

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Common IMS+ Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot IMS+ app on iOS and Android devices. Solve all IMS+ app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

IMS+ iPhone Issues and Solutions

IMS+ iOS app crashes, not working, errors
IMS+ iOS app network issues
IMS+ on iOS has black/white screen

IMS+ Android App Issues and Solutions

IMS+ has errors/crashing/not working
IMS+ server network connectivity issues
IMS+ has black screen

IMS+ iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever IMS+ app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix IMS+ app crashes or not working on Iphone (iOS):

Close and restart the IMS+ app on iPhone
Update IMS+ app to the Latest Version for iOS
Uninstall and reinstall IMS+ iPhone app
Update your iPhone to the latest iOS version

Fix IMS+ on iPhone unable to connect to server/internet connection issues::

To resolve IMS+ network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix IMS+ black/white screen (blank screen) on iPhone:

Follow the IMS+ iOS app troubleshooting guide Here →

IMS+ Android App Issues and Solutions

Fix IMS+ not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent IMS+ app issues:

Force Stop the IMS+ App
1. On android, goto "Settings" » click IMS+ app. » click "Force Stop".

Update IMS+ to the latest version on PlayStore

Clear IMS+ App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "IMS+ app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch IMS+.

Fix IMS+ unable to contact server/ IMS+ internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click IMS+ » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got IMS+ » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch IMS+ on android.

Solve IMS+ black/white screens issue on Android:

Follow the IMS+ android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at IMS-BIT, developers of IMS+.

About this app

Neuigkeiten, Statusänderungen oder Terminvorschläge zu Ihren Vorgängen erhalten Sie standardisiert über die App als Push-Notification. Informieren Sie sich z. B. über Geschäfte, Ärzte, Erstatten und über die Öffnungszeiten in Ihrer unmittelbarer Umgebung. Als Mieter oder Eigentümer können Sie Schäden oder Anliegen direkt mit Fotos über unsere App melden. Sollte sich Notrufnummern verändern oder wir Ihnen Wartungstermine mitteilen, erhalten Sie die Nachricht direkt auf Ihr Smartphone. Mitteilungen zu Ihrem Haus und Mietverhältnis direkt über unsere App. Ihre Anfragen stehen unseren Mitarbeiten dann zur Verfügung und können auch an Handwerksbetriebe weitergeleitet werden. Haben Sie rund um die Uhr Notrufnummern griffbereit und erhalten Sie Antworten zu häufig gestellte Fragen.