UT Physicians app not working? crashes or has problems?

UT Physicians Status

Last Updated on 2021-01-15 by BDL Tech LLC

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Common UT Physicians Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot UT Physicians app on iOS and Android devices. Solve all UT Physicians app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

UT Physicians iPhone Issues and Solutions

UT Physicians iOS app crashes, not working, errors
UT Physicians iOS app network issues
UT Physicians on iOS has black/white screen

UT Physicians Android App Issues and Solutions

UT Physicians has errors/crashing/not working
UT Physicians server network connectivity issues
UT Physicians has black screen

UT Physicians iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever UT Physicians app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix UT Physicians app crashes or not working on Iphone (iOS):

Close and restart the UT Physicians app on iPhone
Update UT Physicians app to the Latest Version for iOS
Uninstall and reinstall UT Physicians iPhone app
Update your iPhone to the latest iOS version

Fix UT Physicians on iPhone unable to connect to server/internet connection issues::

To resolve UT Physicians network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix UT Physicians black/white screen (blank screen) on iPhone:

Follow the UT Physicians iOS app troubleshooting guide Here →

UT Physicians Android App Issues and Solutions

Fix UT Physicians not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent UT Physicians app issues:

Force Stop the UT Physicians App
1. On android, goto "Settings" » click UT Physicians app. » click "Force Stop".

Update UT Physicians to the latest version on PlayStore

Clear UT Physicians App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "UT Physicians app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch UT Physicians.

Fix UT Physicians unable to contact server/ UT Physicians internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click UT Physicians » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got UT Physicians » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch UT Physicians on android.

Solve UT Physicians black/white screens issue on Android:

Follow the UT Physicians android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BDL Tech LLC, developers of UT Physicians.

About this app

Securely access your medical records and test results, find a location, schedule a visit, request prescription refills and much more. With 100+ locations, you can find the nearest location that offers the care you need. UT Physicians, a part of UTHealth, makes it easy to find the care you need, when you need it. The UT Physicians app easily connects you to 2,000+ health care providers, 80+ specialties and subspecialties, and 100+ locations. Through the My UTP Portal, patients can securely access their medical records and test results 24/7. You can also send messages, schedule new appointments, request prescription refills and update your personal information. Easily find the care you need. Search by specialty or name among our network of 2,000+ health care professionals. Find an expert you like or visit frequently? Conveniently make payments, access detailed statements and more. Plus, read reviews and ratings from patients just like you. Get an updated list of accepted insurance carriers. You can call or get navigation instructions so you can get there quickly. Now, you can save their profile to your app so you can easily schedule future visits.